# Astalty Software Reviews, Demo & Pricing - 2026 > Review of Astalty Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/legal/astalty-profile --- [Home](https://www.softwareadvice.com/) / [Social Work Case Management Software](https://www.softwareadvice.com/legal/social-work-management-comparison/) / Astalty Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/legal/astalty-profile/alternatives/) # Astalty 2026: Benefits, Features & Pricing Wondering if Astalty is right for your practice? Our Social Work Case Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Astalty 4.8 [(170)](https://www.softwareadvice.com/legal/astalty-profile/#reviews) Pricing Starting at A$30.00 per month ### About Astalty Astalty is purpose-built NDIS software for Australian disability service providers. Trusted by over 1,500 businesses across Australia, Astalty brings scheduling, support coordination, participant management, invoicing, and compliance together in one connected platform — purpose-built for the complexity of running an NDIS business. Generic business software was never designed for the NDIS. SCHADS award compliance, PRODA bulk uploads, incident management, participant risk monitoring, support coordination task tracking, and mobile shift delivery all running simultaneously — Astalty was built specifically for this environment. Not adapted. Not bolted together. Built from the ground up for providers who need it to work. Create and manage rosters with built-in SCHADS award compliance. Track staff availability, leave, and unassigned shifts from a single view. Real-time notifications keep support workers informed the moment a shift changes. GPS clock-in and clock-out delivers accurate timesheets without manual follow-up or reconciliation at the end of the week. Managers can view and manage the full roster directly from their phone — making changes, cancelling supports, and accessing staf... f information on the go, which is especially valuable when on call. Task boards, goal tracking, budget monitoring, and NDIS plan management give support coordinators complete visibility over their caseload. Track progress against participant goals, monitor plan budgets in real time, and manage multiple participants without anything falling through the cracks. Support coordination in Astalty is designed for the pace of the role — fast to update, easy to navigate, and built around how coordinators actually work. Maintain complete participant profiles including NDIS plans, goals, support needs, medical information, and documentation. E-signatures reduce paperwork and automated alerts ensure nothing gets missed. A compliance dashboard keeps your organisation audit-ready at all times, with incident management, risk monitoring, and documentation tracking built in. Generate NDIS-ready bulk upload files and streamline your billing process. Astalty's invoicing tools are built around NDIS billing requirements, reducing errors and saving hours of manual processing every fortnight. Whether you're invoicing for a handful of participants or processing hundreds of line items, invoicing in Astalty is fast, accurate, and ready for PRODA submission. Support workers access everything they need from their phone without logging into a desktop system. View rosters and upcoming shifts, log progress notes, read previous case notes, chat with the team through in-app messaging, upload documents including NDIS Worker Screening checks, update availability and leave, and clock in and out with GPS verification. Everything is logged, timestamped, and synced in real time. Astalty serves NDIS providers across every service type — supported independent living (SIL), short-term accommodation and respite, support coordination, allied health, community access, in-home support, recovery coaching, early childhood intervention, and behaviour support. Whether you're a solo operator or a large multi-site organisation, Astalty scales with your business and your team. When you contact the Astalty support team, you're talking to someone who understands disability service delivery, not a generic helpdesk reading from a script. Fast, knowledgeable support is included as standard. 300+ five-star Google reviews. ISO 27001 certified. All data is hosted on Australian servers. Strict procedures are in place to ensure participant data never leaves Australian borders. Astalty is built for providers who can't afford compliance failures. Built for the NDIS. Not forced into it. Wondering if Astalty is right for your practice? Our Social Work Case Management Software selection experts can help you in 15 minutes or less. ## Astalty User Interface ## Popular Astalty Alternatives Main Product Astalty 4.8 [(170)](https://www.softwareadvice.com/legal/astalty-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.68Value for money - 4.84Customer support - 4.71Functionality Pricing Starting at A$30.00 per month Get Price Alternative Product [Collaborate](https://www.softwareadvice.com/human-services/collaborate-profile/) 4.7 [(38)](https://www.softwareadvice.com/human-services/collaborate-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.42Value for money - 4.59Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [My Junna](https://www.softwareadvice.com/patient-case-management/junna-care-profile/) 4.8 [(39)](https://www.softwareadvice.com/patient-case-management/junna-care-profile/#reviews) Ratings Breakdown - 4.72Ease of use - 4.64Value for money - 4.92Customer support - 4.49Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [CharityTracker](https://www.softwareadvice.com/food-service-management/charitytracker-profile/) 4.5 [(1060)](https://www.softwareadvice.com/food-service-management/charitytracker-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.56Value for money - 4.55Customer support - 4.37Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Casebook](https://www.softwareadvice.com/product/216199-Casebook-Platform/) 4.2 [(86)](https://www.softwareadvice.com/product/216199-Casebook-Platform/reviews/) Ratings Breakdown - 3.94Ease of use - 4.11Value for money - 4.40Customer support - 3.97Functionality Pricing Starting at $29.00 per month Get Price ## Astalty Pricing and Plans Starting price: A$30.00 per month Free Trial Free Version Support Worker A$30.00 per user, per month No plan information available Standard User A$64.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Astalty Features - Popular features found in Social Work Case Management Case Notes Client Management Document Management Goal Setting/Tracking Reporting/Analytics Scheduling - More features of Astalty Ad hoc Reporting Calendar Management Case Management Collaboration Tools Communication Management Compliance Management Contact Database Contact Management Customizable Fields Customizable Reports Dashboard Creation Document Storage Email Alerts Employee Database Employee Scheduling Home Health Care Management Labor Forecasting Monitoring Progress Reports Progress Tracking Referral Management Referral Tracking Reminders Reporting & Statistics Task Management Task Scheduling Time & Attendance Workflow Management ## Astalty Integrations Xero Integration rated 4.9 from 43 reviews Microsoft Outlook Integration rated 4.4 from 10 reviews Docusign Integration rated 4.8 from 10 reviews Google Calendar Integration rated undefined from -1 review ## Astalty User Reviews Overall Rating 4.8 Ratings Breakdown 5 81% 4 19% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.7 Customer support 4.8 Functionality 4.7 Have you used Astalty and would like to share your experience with others? lachelle u. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 2 years Review source Reviewed May 2026 easy to use system 5 easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients Ratings Breakdown 5 Ease of use 4 Customer support 5 Functionality Pros: I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows Cons: price for sole traders I looked into it as a sole trader, and it was out of my price range I would have to build more clients Reasons for switching to Astalty Management made the switch for a service that was more customised Vendor Response Thank you for taking the time to leave a review. We can appreciate the feedback regarding pricing, and we'll pass that on to the team for consideration. Replied June 2026 Read More TG Tiegan G. Verified reviewer Individual & Family Services 2-10 employees Used daily for more than 2 years Review source Reviewed June 2026 All-Rounder Software! 4 Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. Cons: Haven't experienced any issues related to Astalty which makes it difficult to provide feedback on what I like least. Reasons for choosing Astalty Did not perform as well, however was a lower cost. Reasons for switching to Astalty For better tracking, to save time, and make billing easier and more efficient. Read More CM Carissa M. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed June 2026 Good overal system 4 Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step. Cons: Funding Periods and including this into templates for Schedule of Supports. Currently you have include this information in the budget to get it to auto generate into your document. Reporting - needs some attention so you can customise what data you are needing to capture. Budget monitoring - currently it only monitors the default charge correctly and often this doesn't reflect available funding still making it easy to over spend with the funding periods in place. Price - It would be good to be able to pick and choose the features you needs and leave out the rest. Templates and Forms - there aren't may built into the system already so you have to create everything from scratch. It would be good to see actual risk assessment, support plans etc built directly into the system instead of form generating. The risks section - doesn't hit the mark for actual risk assessment. Compliance - It would be great to see this built into the platform so you had a dedicated space to upload all policies and procedures and have them marked as read for your staff. Read More WY Wayne Y. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 12 months Review source Reviewed June 2026 Easy to use and great for staying organised 5 I’ve had a really good experience using Astalty. It’s very easy to configure and use compared to the previous software I was using for Support Coordination. It helps me stay organised, manage participants, and keep on top of my daily workload without overcomplicating things. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Good value for money, very user-friendly, helpful support, easy access to client information, reliable calendar and reminders, solid reporting (with room for flexibility), and no major bugs or issues affecting daily use. Cons: There’s not much to complain about, but like any system there are always small things that can be improved over time. Overall, it does what I need it to do, and I’m keen to see the future of Astalty and what new features it brings. Reasons for switching to Astalty The switch was made at a company level, but it has been a positive change as Astalty is easier to use and helps me stay more organised in my role, especially for Support Coordination. Read More LK Leah K. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 6 months Review source Reviewed June 2026 Streamlined NDIS billing and case management 5 Overall, it is an exceptionally reliable platform, particularly if your business leans heavily into support coordination, participant management, and compliance. It drastically cuts down on administrative overhead and the manual data entry usually required to get paid accurately in the NDIS space. The interface is intuitive to navigate and the platform feels like it was genuinely built by people who understand the disability sector. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Xero integration is incredibly seamless and completely eliminates the need to double enter invoices or rely on manual spreadsheets for billing. It also has strict front end data validation, which stops staff from entering incorrect NDIS line items and saves a massive amount of time troubleshooting PRODA bulk upload errors. The transparent, flat per user pricing structure is also a huge plus. Cons: The rostering and shift management features are a bit basic. If you are managing a massive, distributed team, it lacks some of the more advanced features like automated worker matching or open shift bidding that purely rostering focused platforms offer. Reasons for switching to Astalty The primary driver was a desire to move away from excessive reliance on spreadsheets and time consuming manual workflows. We needed a more automated approach to the billing and approval process to eliminate the manual work currently required to reconcile invoices. While ShiftCare is strong for basic rostering, we were looking for a platform that offered more robust, integrated workflow management and NDIS compliance oversight to reduce administrative errors and data cleanup. Read More HP Heath P. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 2 years Review source Reviewed June 2026 A Leading CRM in the Disability Sector 5 We a InVision have been using Astalty for the last year and a half. I have worked in both the disability sector and the IT sector so have used my fair share of CRM's. Astalty is one of the most user friendly CRM's I have used, but just as important is that it is more functional then many 'out of the box, ready to use CRM's'. It's ability to efficiently and reliably, track, bill and document services for support coordination services is literally unmatched. The rostering module for support workers that they have released, makes it easy to create a template and assign staff by participant preference. Tracking participant progress, a few clicks away, want to confirm participant's funding utilization, a few clicks away. Want to invoice to participants, a few clicks away, want to track a teams billable hours, literally on the homescreen. Want to design in depth Incident Reports, can do, want to build a roster with variable charges across multiple days, go that covered. Integration with Xero for Activity statements and payroll, already there. Team members not used to using a CRM? There is a plethora of written and video guides that you can access and share with them. During our registration audit, I praised Astalty that much for time saved and ease of use the auditor asked me if I was getting paid by them for this! I would recommend Astalty to any provider whether they are just starting out, or looking to move to a new CRM. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Support Coordination Tracking - Simple, effective and a powerful CRM that will support providers with compliance. Invoicing - Simple, easy process that ensures consistent revenue flow with limited time and effort (assuming your staff has tasked correctly!) Report Generation - Simple to use and generate, but also provides an excellent report, both from a data standpoint but also a visual presentation stand point. Templates - Astalty provides up to date NDIS documents that can be generated with a click of a button. It is also very easy to add your own template and have Astalty generate that. (Service Agreement/Consent to share) Cons: Out of the box progress noting for support workers, at this stage needs some work or user customisation to reliably ensure that reporting is done to our standards. Same goes for the default Incident Report Form. Requires organizational development to meet your organisation standards. To be fair though, the tool provide are easy to use and straight forward and I believe that any CRM would require this. Reasons for choosing Astalty Astalty was a ready made product that already had the feature we were after. Read More JP Jamie P. Verified reviewer Management Consulting Self-Employed Used daily for more than 2 years Review source Reviewed June 2026 Brilliant System! 5 I've used numerous CRM systems for support coordination and case management, and Astalty is the best, by far! The team behind the scenes are fabulous and know the industry inside-out (which is likely why and how they've built such an incredible system). Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Astalty is incredibly well priced and represents insane value for money. You're not capped in any way re the number of Participant profiles you can create like other platforms (which also cost 3 times as much per month for their entry level subscpritions). The responsiveness of the Astalty team and the help guides and videos make everything super clear, and the invoicing component is BRILLIANT. I'm not a Xero user - I'm a MYOB user, and I have no issues at all managing the invoicing side of things in Astalty. I was adament I would keep my manual invoicing process in place when I made the switch to Astalty, but the Astalty team convinced me to trust the system - and as a result I've now got an extra 2 to 3 hours a fortnight! The updates which come out are well explained, and logical. The support coordination role is so incredibly challenging that I don't think I would have hung in there some days if I didn't have the most intuitive CRM at my fingertips to deal with the admin! Cons: There is nothing I dislike about Astalty. There is nothing that I annoys me about it, and nothing that I wish would change. Zero complaints from me! Reasons for choosing Astalty I switched from Careview - however Careview wasn't in the product list provided. I was limited in the number of client profiles I could create without the cost increasing significantly in Careview. The interface wasn't as intuitive as I needed, and I was spending too long on the billing side of things. So many other coordinators recommended Astalty to me, the cost was very competititive, and the demonstration the Astalty team took me through showed me how easy it would be to use. The support offered for the merge was also excellent. Read More CC Chas C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Astalty - Would Highly Reccommend 4 Positive, I have used other systems such as lumary, denmax, and many others and this is the easiest to navigate and utilise. The response to questions about how to do an action within Astalty is also excellent and is usually received within an hour or less. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the ease of use and options it provides; it is also very cost-effective. Funding tracking is an excellent option, and all the other options align very well with the role of support coordination and the management of a support coordination team, such as team reports, billables, etc. It is also a very easy system to teach beginners. Cons: It sometimes gives incorrect funding remaining. I have been unable to identify what is causing this glitch yet. Reasons for switching to Astalty Moved organisations and found Astalty to be much more intuitive to use Read More AS Amanda S. Verified reviewer Government Administration Self-Employed Used daily for less than 2 years Review source Reviewed June 2026 An Essential Tool for NDIS Support Coordinators 5 My overall experience with Astalty has been extremely positive. As an NDIS Support Coordinator, I find the platform intuitive, efficient, and well-designed for the specific requirements of Support Coordination. It has streamlined my administrative tasks, improved organisation, and made it easier to manage participant information, case notes, tasks, and funding oversight in one central location. The system is reliable, easy to navigate, and continues to evolve with regular updates and improvements. Astalty has helped me work more efficiently, allowing me to spend less time on administration and more time supporting participants to achieve their goals. I would highly recommend it to other Support Coordinators and NDIS providers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about Astalty is that it has been designed specifically for NDIS Support Coordination. The platform is intuitive, easy to navigate, and brings everything I need into one place, including participant information, case notes, task management, funding tracking, and reporting. It saves me a significant amount of administrative time, helps me stay organised, and ensures I can efficiently manage my participants' supports. I also appreciate that the team behind Astalty is responsive to feedback and continuously improves the system to meet the needs of Support Coordinators. Cons: I have not encountered any major issues with Astalty. The only challenge was the initial learning curve while becoming familiar with all the features, but this was quickly overcome thanks to the user-friendly design and excellent support provided by the team. Reasons for choosing Astalty I chose Astalty over other products because it is specifically designed for NDIS Support Coordinators and focuses on the features that are most important to my role. I found the platform more intuitive and easier to navigate than other systems I explored. Astalty provides everything I need in one place, including participant management, case notes, task tracking, funding oversight, reporting, and invoicing, which helps reduce administrative workload and improve efficiency. I also appreciated the responsive customer support and the team's commitment to continuously improving the platform based on user feedback. Overall, Astalty offered the best balance of functionality, ease of use, and value for my business. Read More Tam T. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 Reliable and Efficient Workflow Management Solution 4 I've had a positive experience and found Astalty to be reliable and efficient for managing participant and business compliance. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Astalty was a new platform for me, and I have found the program streamlined for workflows and centralising data. I can easily assign tasks, track progress and keep everything organised in one place. Cons: Reporting features could be improved to have more flexibility for users to tailor reports. When we have needed to update a report, or requested support, the response time has been very quick. Sometimes, I found the features of the software to take some time to learn, but with regular use it was manageable. Reasons for switching to Astalty I used Visual Care in another organisation. I switched to Astalty when I joined my new employer. Vendor Response Hi Tam, Thank you for sharing your feedback. Feel free to share any ideas or feature improvements with the support team (support@astalty.com.au) so we can take a look at those. We're always open to feedback and looking to improve the platform. I appreciate you sharing the feedback and taking the time to leave a review. - The Astalty Team Replied May 2026 Read More Showing 1 - 10 of 170 Reviews Load More Reviews ## Astalty Popular Comparisons [Collaborate vs Astalty](https://www.softwareadvice.com/legal/astalty-profile/vs/collaborate/)[My Junna vs Astalty](https://www.softwareadvice.com/legal/astalty-profile/vs/junna-care/)[Carepatron vs Astalty](https://www.softwareadvice.com/legal/astalty-profile/vs/care-patron/)[CharityTracker vs Astalty](https://www.softwareadvice.com/legal/astalty-profile/vs/charitytracker/)[Casebook vs Astalty](https://www.softwareadvice.com/compare/216199-Casebook-Platform/vs/370558-astalty/)[Bonterra Apricot vs Astalty](https://www.softwareadvice.com/nonprofit/apricot-profile/vs/astalty/) [Compare All Alternatives](https://www.softwareadvice.com/legal/astalty-profile/alternatives/) ## Other Top Recommended Social Work Case Management Software [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (286) Recently recommended **272** times [CharityTracker](https://www.softwareadvice.com/food-service-management/charitytracker-profile/) **4.5** (1060) Recently recommended **0** times [Bonterra Apricot](https://www.softwareadvice.com/nonprofit/apricot-profile/) **4.2** (226) Recently recommended **0** times [Amicus Attorney](https://www.softwareadvice.com/legal/amicus-attorney-profile/) **3.7** (199) Recently recommended **0** times Stuck Between Options? 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