BigTime vs TheraNest

BigTime has 552 reviews and a rating of 4.59 / 5 vs TheraNest which has 799 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (552)

4.42 / 5 (799)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 13, 2021

October 13, 2021

Pros/Cons

  • Pros

  • Love using this product. It is user friendly and the interface is easy to use. The customer service is fast and helpful.

  • I love the fact that everything is in one place. It is easy to put time in and it is easy to push it through to billing.

  • Cons

  • hard to understand how the budget tracking works - but, with help from customer support - all began to make sense

  • Organizing the reports can seem a little daunting as there are so many options for customization. However, once you can outline your goals and play around a bit, it's very doable.

  • Pros

  • Price is very good. Fairly easy and straight forward.

  • I love the ease of use, customer service, and all-inclusive features.

  • Cons

  • Some of the layout can be a little confusing, but that just takes some time to learn. It is logically organized, but it isn't immediately apparent until you tour through the software and explore it.

  • There are still some functionality pieces that are getting worked out and updated. Some features are quick "click heavy" but once you get the hang of it, it's not too bad.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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3 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

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  • Pricing models & ranges

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos