What are BQE CORE Suite users saying about the software?
Read what people like you have said about using BQE CORE Suite software through verified user reviews
User Review Highlights
4.44
586 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It an excellent software for our architectural firm and we so far we have received a great service. We use bqe for timekeeping and billing."
"It makes my report process much cleaner and quicker. The customer service is great and whenever we need any assistance to resolve a issue i am having they come straight to my aide."
"It's a steady process but all aspects are saving our company time and money. AR is easy to see and clients have fewer questions about projects."
"I have been using it only for a limited time, however some of the things that I dislike are its limitations. It's lack of flexibility could cause some minor hiccups in the process."
"Digital signatures on timesheets. Report specifically by client showing their average days to pay - Using the collections report is too tedious - this should be a canned report."
"In the project structure, a separate tool to move a phase up or down (rather than the grab and drop). The AR invoices to automatically sort to open status only (not all invoices)."
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Showing 1 - 25 of 582 reviews
Cecilia
Company size: 11 - 50 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
We like invoicing in Core

Robert C.
Verified reviewer
Company size: 11-50 employees
Industry: Legal Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2019
Valuable software for billing at a law firm
Bill quick is a perfect solution to create invoices and be able to bill many different attorneys on different projects.
Pros
The ability to customize many of its features is great. You can setup and keep track of time associated with various cases, clients, projects. There are so many reports that you can run to keep track of your spending. Able to export invoices to LEDES format. Able to import time from excel spreadsheet.
Cons
It takes some time to learn the software, the tech support team was great in getting me up and running. If you want additional reports they have a custom report group but their cost is a bit high to modify reports. It looks a bit complicated but actually it is easy to use.
Chalmers
Company size: 2-10 employees
Industry: Civil Engineering
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2022
Very Good Software
Works well for our QMS as well.
Pros
Projects take on and set is exactly according our business processes. CRM is a very good addition.
Cons
Not much except that the accounting module cannot intergrate Sage Pastel which used by our accountant. I’m sure the BQE team can work out something if I ask but I haven’t.
Reasons for choosing BQE CORE Suite
Easy to use, support and competitively priced.
Reasons for switching to BQE CORE Suite
Same supplier/developer but a big upgrade to Engineer Office
Laura
Company size: 2-10 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2020
Core has been an integral in helping us to understand and grow our business
Overall experience has been great as we use Core for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year.
Pros
A little over one year back as we started up our new business I was researching for the best accounting, time and expense tracking and billing software. I selected BQE Core because it had an intuitive interface, easy reporting and it was on cloud. For any startup business the cost is always a big factor, the fact that BQE Core was a fraction of other similar software packages was an added bonus! We use BQE for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year. At every moment, I have the info available to understand my cash flow, liabilities and A/R all in one interface, which never would have been possible if I used other accounting software.
Cons
In a separate excel doc I track our projected income and expenses for each two-week period so I can plan cash expenditure. If BQE had a feature to track overhead and projections in relation to billable work, that would really integrate all functionality in one software. Other than that, I don't have any suggestions for improvement.
Reasons for choosing BQE CORE Suite
Core is more intuitive and a complete package for professional services.
Stacy
Industry: Construction
Time used: Less than 6 months
June 2015
BillQuick - A look at one year post conversion
Pros
BillQuick is a powerful tool in tracking project time and expenses for professional services. We converted from 7 years of Quick Books data. Although the conversion and integration was not a seemless process, and the learning curve was much longer than originally anticipated, we are now tracking project profitability at a much higher level than we ever have before. BillQuick Tech Support is fantastic. They are patient and knowledgeable, and we have received a lot of added value by having the Gold Care Tech Support package added onto our services. Additionally, we have invested quite a bit of extra money on having Bill Quick Customization Department write customized reports. Although the standard reports section is extensive, we were unable to find reports that gave us exactly the data we wanted to see. It's nice that this additional service is offered, but it would be nice for them to give us a handful of customized reports as part of the conversion process and then charge extra from there on out.
Cons
The software is not as user-friendly as it could be. Some things are overly complicated and require detailed use before you understand the functionality of the software. It could not be more different that QuickBooks, and the transition for us was difficult. Personally, I highly underestimated the learning curve. In the beginning, we were only using BQ for time and expense logging and we maintained our Quick Books file for all other general accounting, which I would strongly discourage. Although the SYNC feature does work to sync data between programs, it is not a clean sync and much of it needed cleanup on either side of the sync. This was very frustrating. We just recently converted all of our general accounting in QB over to the Accounting portal in BillQuick. This has helped to have all of our financial records in one software system and our data is much more consistent. However, the "Accounting" portal is not perfect and there are a number of features that are lacking where QB has it all dialed in. Examples: 1) in looking at a vendor bill, there is no indication or PAID FLAT to see it has been PAID or not. To see if it is paid, I have to look at the previous checks. 2) In a report that lists all AP checks written for a particular time frame, there is no TOTAL at the end of the report. 3) BQ allows duplicate check numbers. (This is not a complete list, but the top 3 things that drive me insane.) These seem like basic accounting features and for them to not be included in an accounting software is frustrating. DISCLAIMER: we have not yet upgraded to BQ2015 and remain on BQ2014 for a while longer. My understanding is that BQ2015 has updated a number of accounting features, so I look forward to seeing if any of those issues are remedied.
Najett
Company size: 2-10 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
Perfect for design firms
The best benefit is BQE's customer service, anytime we've had an issue or question they are quick to assist and resolve!
Pros
This is a really great all-around billing/invoicing software. It took some time to learn but has some really great features, our favorite being a more advanced break down of our project's phases and billing. You can even add a note to each time record's slot for each day.
Cons
There is definitely a learning curve for the first few months as it is not as user intuitive as it could be.
Reasons for switching to BQE CORE Suite
We needed a bit more detail in the time tracking process to include for invoicing.
Kimly
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
Full of features to help manage the business
I understand that the program have much more to provide than what I understand. It is more powerful than what I know how to use.
Pros
The multiple features and ability to see where you are at at any time.
Cons
Not very customizable by user, Need better "FREE" training.
Reasons for choosing BQE CORE Suite
Because it was so powerful
Reasons for switching to BQE CORE Suite
Because BQE bought them out.
Laura
Company size: 2-10 employees
Industry: Civil Engineering
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2021
it’s truly changed how we operate as a business
We have only been using the software since September 1st. Previously we were using Excel for project management, timesheets, and AR invoicing. In addition, we were using Word and Excel to generate manual invoices (then converting to PDF). Not only has the billing process been improved, but we have been able to implement Internal Financial Controls. We purchased the HR and Accounting modules a couple of months ago and are in the process of implementing our own HR templates. We are looking forward to automating the HR process. It’s truly changed how we operate as a business and made us ten times more efficient in so many different ways.
Pros
The call-in support is always available. The billing module & templates. It is easy to generate invoices. The batch update feature. Uploading documents in various modules. View of information projects are restricted to authorized personnel. Ability to sort and filter various screens. How CORE will remember where you left off if you leave a screen or log-out (same filters, etc.).
Cons
Core can use these improvements: 3. What improvements would you like to see in Core • An Accounts Payable Widget that shows open invoices that are due within a customized time frame. • A tracking method for professional continuing education requirements. • Enabling dependency between phases (not just within phase). • Download GANNT chart into Excel that looks like the chart (not just a list). • Being able to modify draft invoices without having to delete and start over. • Vendors – tracking COI’s w/60-day advance reminders. • AP checks to include invoice number (not the bill number). • In the project structure, a separate tool to move a phase up or down (rather than the grab and drop). • The AR invoices to automatically sort to open status only (not all invoices). • The ability to hide or delete built-in accounts in the Chart of Accounts. • Custom HR forms that can be sent to employees and electronically signed. • In billing, projects that are in complete or cancelled status, it will not show up in the drop-down menu when creating batch invoice.
Kimberly
Company size: 2-10 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2020
We are particularly impressed with CORE’s user-friendly, “all in one” design
Our small but rapidly-growing architectural firm was looking for a project management and billing solution. We were particularly impressed with CORE’s user-friendly, “all in one” design.
Pros
It provides us with a single source to record employee time, manage project tasks, budget, invoice and track project performance. We took advantage of the various training packages and technical assistance BQE offers to help us get up-to-speed with CORE in a matter of months. BQE also worked with us to develop a custom invoice that provides our clients with current and past billing information in a clean and easy-to-read format. With the mobile app, our partners access CORE data anytime, anywhere, and can record travel expenses directly from their smartphones. BQE has demonstrated to us that they listen and responds to suggestions on how to make CORE an even better program for its users by providing regular updates and enhancements that incorporate our suggestions. We are very pleased with CORE and BQE.”
Cons
Everything is working for us and if it does not then that is what support is for. Like any other new software implementation there is a learning curve. We took advantage of the various training packages.
Reasons for choosing BQE CORE Suite
For its simple to use interface and definitely Mobil apps are far superior
Reasons for switching to BQE CORE Suite
We were using 4 applications to run our business We are Sharefile, Timefox, Quickbooks and MSExcel to track our projects and handle time/billing/productivity and forecasting. It was getting cumbersome
Corey
Company size: 51-200 employees
Industry: Civil Engineering
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
Easy
Overall experience is great!
Pros
The App is easy to navigate to complete my time card.
Cons
The refresh is too sensitive when scrolling.
Reasons for switching to BQE CORE Suite
Not sure why?
Joe
Company size: 51-200 employees
Industry: Accounting
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
BQE, so easy to use
Pros
so easy to use, very little training required. everything is where you expect it to be
Cons
there are different reports or ways to view your time, this isnt very clear. i would like to use this feature but don't. this is of little importance to me. i am still able to do what i need to do in the software.
Mark
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
This new year marks one whole year we've been using Core
Core has an amazing catalog of built-in reports. One thing we find ourselves often wishing for was a kind of “Quick List” report that would output a list of something, one item per line, single-spaced and nothing else but a clear statement of the search and filtering criteria at the top. Examples include a list of invoices overdue x days, list of current projects, list of deposits, payments, checks, every transaction ever related to a certain project, etc. These lists are handy when reviewing Core data, or bringing a quick list into a meeting, where the entries can be highlighted, color coded, and/or checked off as you go.
Pros
I have to say it has succeeded with flying colors after being bombarded with all kinds of unusual circumstances with hundreds of our architecture projects! Well done! I'm constantly amazed how well thought-out the original approach was in Core's basic design allowing it to handle all of our client's weird situations, and we're just one of the zillions of other companies using Core who do things so differently than we do. I say this with a little authority, as well, because I wrote my first program at age 15 in 1968 and I have seen (and suffered) *everything* in all the eras of computing since. Core is badass. Every system has issues, but it's important we all stop and appreciate the unimaginable amount of work that went into making Core really effective. No one paid me to say this and I'm not getting any brownie points. I'm saying this because I know intimately what the developers have gone through to make today's Core possible. Whew!
Cons
While Core has one of the best time sheet entry forms around. It would be great to have a more graphical time entry interface such as the kind iOS and Android users are familiar with when using, say, a calendar app, in which they can use a mouse or finger to draw time blocks graphically, then double-click/tap them to set the info for that block.
Reasons for choosing BQE CORE Suite
We selected Core for its modern design and awesome feature set which helps us run all areas of our business under one roof
Jennnifer
Company size: 11-50 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
Time tracking review
Overall I am happy when the product does not lock up when I am entering my time.
Pros
Since we only use it for one feature, the thing that I like most about the product is the time tracking feature.
Cons
One thing that I do not like about this software is that at least once per week, it takes a long time to load the customer/client information for which I am trying to track my time. It acts like the client (or any clients for that matter) cannot be found in the drop down arear for the client name.
Justin
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
Core is the best program for engineers!
I enjoy using Core more than I enjoy my actual job!
Pros
It works so incredibly well. We never have a problem with this software. It never freezes up for any reason and is so simple and intuitive!
Cons
I wouldn't change a thing! Core is perfect the way it is.
Reasons for choosing BQE CORE Suite
Its THE BEST!!
Reasons for switching to BQE CORE Suite
Core is far superior to EO and EO was very old and outdated.
Christine
Company size: 2-10 employees
Industry: Architecture & Planning
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2019
Existing User
We've had our ups and downs. After a couple of days on the phone with customer support, things have been clarified and settled. I understand some of my problems now and how to fix them. It is really the first time I have felt comfortable with my choice in software. As I learn new things, play with it more and talk with customer support things that I thought might be deal burners, are really not. We all need to accept change, and for me as a former development programmer, I am used to it. I was not that into our existing software that we are replacing as I only had to deal with it for a year as I am kind of the new employee. Yes, I looked at several different software options. Yes, some had more features than others, some less. It is going to be pretty difficult to find a replacement software that is exactly like the one you are replacing. My original review stated there were a lot of bugs. I'm not so sure about that statement any longer. For me, it works better through Crome than Edge. I did have quite a few issues when running in Edge. This may be a problem that has since been fixed, but I'm okay in chrome.
Pros
I have had more time with the software since my last review. As I slowly convert the firms old data to this new software, things are falling into place quickly. I'm becoming attuned to the software. Learning little things I didn't know where there, both by playing around and talking with customer support. This software is easy to learn. Not a real big learning curve, assuming you are familiar with project management, accounting, project setup or you have people familiar with those areas. I do it all, and basically maintain everything for everyone else.
Cons
I don't have many, but if I had to pick... they are not really cons, as I hope they will expand to these later on. API with Office 365/Outlook would be a nice added bonus. For me, especially Outlook. Also API with Quickbooks desktop version. This isn't a big issue, as I hope to also phase out QB and only use that software for payroll. Which I will then have an API if I go with QB Online/payroll. I will always use QB for payroll, so I am use to doing journal entries into systems to reflect the payroll numbers. This is not a hardship for me.
Reasons for choosing BQE CORE Suite
Zoho- (would have to interface with too many other software products) Mavenlink and Wrike, although awesome PM related software did not handle the AEC community as well as I would have liked. I currently have QB Enterprise Contractors edition, but it is for payroll only and duplicating invoices/checks from the old system at a high level for accounting purposes. This software did not, nor ever will do what I was told it could handle when I was looking to upgrade from PRO to an AEC community software. A total waste of high dollar money. Will go back to PRO or on-line for payroll only as soon as I am up and running 100% in CORE. Deltek, while they bought out WIND2, which is what I am replacing, and they covered pretty much everything in their new software options, I will not and cannot purchase a software where the company does not allow me some free demo months. If I couldn't demo and do one on one sessions with the software I was looking at and talk to techs, I wasn't interested. Deltek does not give you a free trial version and they are overpriced. Totally turned off by this company. They think they own the market in the AEC industry, and they really don't, but charge you like they do. Every software has a work around most of the time. I was determined to find one. Total Synergy...Never really gave this software a fair chance. With a walk thru demo, I was told something couldn't be done and just started looking elsewhere.
Alex
Company size: 11-50 employees
Industry: Accounting
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2022
Decent for expense tracking, but UI could use improvement
Pros
Pretty straightforward layout as far as entering daily time and hours.
Cons
Very clunky UI. A fair amount of time the auto feature fails to work, making it impossible to allocate time to a specific matter.
Sam
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Good Program
Pros
Easy to use, clear and simple. I liked the time management software especially
Cons
The login process. I found it a bit difficult to report multiple expenses in a row
Melissa
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
CORE Review
We love CORE and all of the different features it offers.
Pros
The ease of use and the various different features that can be taken advantage of.
Cons
It is sometimes glitchy and slow when entering data.
Jack
Company size: 51-200 employees
Industry: Architecture & Planning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2022
Timekeeping
Easy bookkeeping
Pros
Ease of use after learning the basics of the system
Cons
Learning curve was basic but needed to learn
Dian
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Easy to use
Pros
After the learning curve, I find it very user friendly. Dashboard is customizable. Support team is also very responsive.
Cons
The dashboard contains many tools, which may not be useful for everyone.
John
Company size: 2-10 employees
Industry: Civil Engineering
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2020
I am happy to say that I took a leap of faith in upgrading my office to BQE
Prior to using BQE software I used Wind-2 and SEMA4 which are costly programs. I was not a newbie to using project management software when implementing BQE. My greatest frustration in using those legacy programs was that they did not have any flexibility in them that allowed me to update or “correct” erroneous entries into the system database without having the data reprogrammed in some way by the vendor. Support for BQE can assist making changes on the fly if need be and hopefully will continue to support the services industry in the future. I have witnessed the mission of BQE to continue to improve the software and support for its users. I am happy to say that I took a leap of faith in upgrading my office to BQE and have not been disappointed.
Pros
SIMPLICITY – it is an easy transition from paper time sheets in a format that employees can easily understand. Employee time entries can add memos that are invaluable to explain charges to clients or counsel employees on their activities. FLEXIBILITY – Some projects require slightly different reporting/invoicing formats to fit the client’s needs. BQE support assists with accomplishing just that at a reasonable cost. SUPPORT – Over these years, issues in understanding inputs or reporting have been addressed in real-time, on-line, to help maintain operation schedules for billing and reporting. REPORTS – Both summary and detailed reports are available that can include memos to help clarify time and expenses. One can look at a project from different facets based on a manager’s needs.
Cons
Some of the labor reporting modules need to be reviewed that use an integer formatted numbers that round off and be updated to use an accounting formatted number with 2 decimal places. My accounting department uses two report for payroll that use incorrect time (rounding up) instead of an exact job time/cost figure. I have to review and have them update to the corrected time values each time.
Reasons for switching to BQE CORE Suite
Cost and they were cumbersome to use
Julia
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 6 months
October 2016
Great Time keeping and Billing software for Architects and Engineers
We discovered BillQuick on line after struggling with a user friendly way to record, retrieve, report and correct errors in time entries for our Clients. Filling in time sheets accurately is a critical part of our business and billing process. Unintentional errors on time sheets, with time entries logged under incorrect work phases or project scopes are inevitable and our previous billing software only allowed time entries to be moved one at a time, which was done when the WIP was being reviewed. The result was a painful and time consuming process at the end of each moth for our accountant which resulted in delays in getting our invoicing out in a timely manner. With BillQuick, time sheet errors can be moved quickly and easily across data sets in batches. Changing time keeping software can be a stressful decision, often met with resistance from staff. However after carefully researching BillQuick and completing the training session, and seeing the ease and intuitive nature of the time keeping options, I was confident that I would be able to coach staff through the process with ease. The ease of time entries means that fewer staff are delinquent on keeping time sheets up to date. This has numerous benefits, the primary one being being able to bill on time. There are other time allowance features such as limiting time assigned to a team member for a project, and notifying team members in real time when the Fee for a work stage has been exceeds (time entry presents in red). I was a bit skeptical about the claims of vastly reducing invoicing time, but from experience can confirm this is true. This software has enabled us to consistently get billing out within the first 10 days of the month, with invoicing taking a fraction of the time it used to. This enables us to close out each month efficiently, properly monitor quarterly and annual targets, and focus on fixing problems quickly. Ease of monitoring Fee Expenditure also means it is easier to stay out of trouble and address problems as soon as they arise. There are many linked features such as monitoring staff and project profitability which provide solid back up data when assessing bonuses etc.
Pros
It is very easy to learn to use for both staff entering time and new accounts staff. The ease of time entries means that fewer staff are delinquent on keeping timesheets up to date. Projects can be broken down into phases - this is KEY for tracking fees within an Architectural Full scope of services. You create your own Activity Codes which you can align with your preferred Contract It REALLY does speed up invoicing tremendously It offers a WIDE range of invoice templates and reports to analyse project Fee expenditure and report to Clients It allows for various levels of security access so that Senior Staff are not beholden to the Accounts Department when they need to report to a Client or check the Fee against the Contract All staff can monitor Fee in real time (assuming time sheets are up to date) Senior Staff can easily monitor and give feedback to staff on performance and productivity, based on various time periods, for example on Billable vs non billable hours, contracted hours performance etc The technical support is excellent Integrated with Quick Books very well
Cons
I can't think of anything really....If I had to be critical I would say: - there are so many reports that you are unlikely to use them all and can get lost in the Report Centre. However there are tabs for your favourites and memorised reports. - Expenses are very very to enter but not as easy to unwind/change as Time entries
Barbara
Company size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 6 months
October 2016
We Are All Surprised I Am Writing This Review!
I purchased my first licenses of Billquick reluctantly, as an overpriced timesheet management system for my very small business and quickly began fighting to make it meet my partners needs for invoicing our clients. It was not pretty and there were times when we had serious discussions about whether this was the right fit for me. but the BQ team didn't give up and I am glad I did not. One advantage of a rough start was the opportunity to get to know and really appreciate the exceptional quality, skill, and patience of the support team assembled for BQ clients. Over the years, we have struggled and grown and improved our skills and processes together, and that is one of the exceptional things about this software and this company. They really do listen to their users and try to incorporate our priorities and needs into the upgrade process. The program is feature rich, and most companies won't need to use every feature that is available, but there are convenient and graceful ways to make each person's interface efficient, streamlined and comfortable. When the same program is usable for an intern on his first day and our power user when she is invoicing you know it is easy to use. I used to wish Quickbooks would get a better time management and invoicing capability so I could stop buying Billquick, but now I am trying to get rid of Quickbooks! The network versions work well, I can access the program over a VPN, and I have gone months without calls to the Support Team lately. Having grown from 5 to 30 employees since becoming a customer, I have to say, Billquick has been part of our path to success.
Pros
Great ability to customize individual user views, strong client and project tracking functions. Efficient invoicing capabilities with interface with Quickbooks. Consistent updates and improvements to the program. Very strong customer support and help desk.
Cons
I do wish there was a different pricing model that allowed different segmentation of the features, I would like to see stronger payroll/benefits/hr functionality and accounting completed so we can ditch Quickbooks, and my project managers would like additional flexibility in building gantt charts.
Eury
Industry: Management Consulting
Time used: More than 2 years
August 2016
My BQE Experience
Pros
I like that BQE is user friendly and makes it possible for the entire company to enter their own time and expenses anywhere, anytime. I like that when there are updates to the system, users are informed. I really like that everything entered through the mobile app sinks right away into BQE. The technical support customer services is great. Even when someone is not sure of the answer, they research and get back to you. The support group is dedicated, knowledgeable and professional. Lenny is the best.
Cons
I do not like that all reports are Word documents. With data, it is impossible to sort and filter when looking for information. It would also be easy if questions/answers could be given directly in BQE prior to invoicing instead of having to print each pre-bill and send to managers for approval and then enter their answer back in BQE. The system allows write up/down of billable hours but you cannot run an accurate report of the amounts that were written up/down (I think in BQE it includes non billable hours). I keep track of mine on an Excel spreadsheet and it would be nice if I did not need to have an additional spreadsheet. It would make more sense if each field that is populated in all categories could be use for reporting purposes. For example, if running a list of client, it would be good if we could choose what fields we want to see on the report for each client (like contact person, email address, industry...). Sometimes, I have to run three reports to get the information that I compile in one Excel spreadsheet. Maybe I do not have this information, but the only way to access report customization is via email. It would be nice to have a support line for easy questions regarding a new report.
Amy
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2020
BQE provides strong support for customizations
Overall experience has been nothing short of great. The strong support BQE offers for customization has resulted in effective time billing management but also leaves us with satisfied clients seeing their contracts clearly on a custom invoice based on their requirements.
Pros
Our company transitioned many years ago to BQE from a different software which was not as detail oriented as we needed for project budgets as well as client satisfaction on invoicing. Offering services to many different types of agencies - from federal to local government agencies to the private sector, each client requires a different level of detail on invoicing. In the past, we have found it very difficult to track time and transition those hours into a contract based invoice.
Cons
Would like to see more streamlined and simplified process of client credits. Right now the only way is to have it has a retainer.
Reasons for switching to BQE CORE Suite
We switched because TS was not able to handle our different contract invoicing.

BQE CORE Suite
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