Case Master Pro Software

5.00 / 5 (7)

About Case Master Pro


Case Master Pro is an on-premise legal billing solution designed for law firms of all sizes. Features include case management, document management, billing and accounting, custom reporting and more.

Case Master Pro’s case management module helps users keep track of their case files that include opponents, accounts, litigation and judgement information. The billing and accounting module allows users to manage their accounting routines such as client remittances, check printing, accounts receivable reporting and more.

Additionally, Case Master Pro also features modules and services such as imaging, client dashboard, payment dashboard, electronic data interfaces, online training and data conversion. Users are provided with a reporting and analytics engine that allows users to generate custom reports, spot trends and make related business decisions.

Support services are offered on a monthly subscription basis after a one-time implementation fee. Support is offered via phone and email.



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Supported Operating System(s):

Windows 10

7 Reviews of Case Master Pro

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(7)

4 stars

(0)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-7 of 7 reviews

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September 2016

L. Eowyn from Fine, Farkash & Parlapiano, PA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

BEST I HAVE USED, HANDS DOWN.

I have worked in the legal field for 16 years and spent 8 of them using one version or another of CMP. Each version gets better. I have also used Legal Files, TimeSlips and PCLaw. All are trash compared to CMP. The only reason I could see giving a good review to any of them is because the person doesn't know what they're missing. They are missing a lot. CMP is the best overall full coverage case management program. To choose the best feature would be difficult. Versatility with respect to different areas of law is key and they covered it. On the rare occasion that we wished that the program had an additional feature, they made it happen, just like that. Trust Accounting, Custom Reporting, Case Life Tracking, Tickler System, At-A-Glance Main Screen, Party/Contact Tracking/Integration, Imaging, Online Service Capabilities, Document Merging...I could go on, but they are all the best I have ever seen. Easy to learn is an understatement. I was able to gain detailed knowledge of program function with very little training in less than 6 months. Tech support is personal and helpful, but are seldom needed. I have been with my current firm for barely a year and I am already pushing for the switch.

Pros

Excellent Trust Accounting Custom Reporting, Case Life Tracking, Tickler System, At-A-Glance Main Screen, Party/Contact Tracking/Integration, Imaging, Online Service Capabilities, Document Merging, Easy to learn...I could go on.

Cons

That my new firm doesn't have it yet.

April 2018

Lauren from Prim & Mendheim, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Excellent!

Pros

This software is easy to use without sacrificing capabilities, and the customer support is phenomenal. When I moved over to our firm's collections division a little over a year ago, I knew nothing about Casemaster - which is the software that our collections division has used for years. Within a matter of a few short weeks, I was using Casemaster consistently on a daily basis without issue. It is excellent for use in the collections industry, and our firm also uses this software for other purposes as well. Customer support is phenomenal - they always answer any questions we have in a timely manner, and are eager to help and provide suggestions and feedback. Highly recommend!

Cons

A user's manual would be beneficial for reference - but all questions or issues are always thoroughly addressed in a timely manner.

October 2016

Stacy from Richard D. Bankston, Attorney at Law Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Case Master Pro? Most Definitely!

I've worked in the legal field for almost nine years and have been using Case Master Pro for the past six years. This software has been a blessing to our firm. Case Master Pro has numerous case management abilities and has made our job SO much more efficient and better in many ways. Technical support is a phone call or email away, with quick response time. They are personal and extremely helpful with excellent knowledge of the system. They are also quick to adjust features to fit our firms need. I highly recommend Case Master Pro, you will not regret choosing this software. Thank you Case Master Pro for being so awesome!

Pros

Besides offering every thing needed to run more efficiently, the ability to customize software to meet specific needs of the firm and amazing customer service.

Cons

Wish we would've found out about this software sooner!

September 2016

Deborah from Prim and Mendheim LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Case Master Pro Customer / User testimonial

Case Master Pro software provides a seamless ability to maintain and document a portfolio for multiple users. The platform is extremely user friendly compared to other programs in the collection industry. The software is not limited to collection portfolios and can handle a variety of purposes. Our firm has enjoyed a long term relationship with Case Master Pro. Additionally, customer support has always been rapid and efficient. We look forward to many years to come.

Pros

Ease of use

Cons

All issues are addressed when a limitation comes to attention.

September 2017

Thelma from Law Office Of John F. Hayter

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Having worked in the legal field for 15 plus years, CMP was easy to learn and use.

Pros

CMP has excellent file management and case tracking features to fit the needs of your office. The team can and will happily customize the program as needed. The software has the ability to maintain and track multiple accounts from general information, accounting, document merging, file retrieval, imaging and so much more. This is why, as a Post Judgment Collections Manager, I back this software.

September 2017

Denise from John F. Hayter Attorney at Law, P.A.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Very easy to use

Less Stress

Pros

I have been working for a law firm for 22 years and I have been using Case Master Pro or CMP as we call it, daily. It offers everything that is needed to make my work load less stressful. When there is an issue, I will send an email and the problem is solved.

October 2016

Abbey from Richard Bankston, Attorney at Law, inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Excellent Product and Service

We purchased this software six years ago and Case Master Pro has continued to exceed our expectations. I would recommend this product because it has the ability to manage all aspects of your files. Further, I would recommend Case Master Pro because of the exceptional customer service provided.

Pros

Customer Service!