CaseMap+ AI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CaseMap+ AI

3.7

(21)

Pricing

Pricing available upon request

About CaseMap+ AI

CaseMap is a legal management software that helps businesses track case progress and streamline litigation processes. It comes with a dashboard, which enables professionals to manage case documents and share files with team members, improving collaboration across the organization.

Firms can use CaseMap to add annotations or notes in documents, generate case reports and export them in CSV format for future reference. With its search functionality, firms can locate and retrieve specific case facts or files from the database. Additionally, it lets users create new cases and distribute reporting tasks among team members.

Moreover, CaseMap offers robust transcript management, empowering users to search for key details in depositions while synchronized video playback facilitates easy fact-finding, annotation, and report creation. The software also incorporates AI-assisted workflows to expedite the process of getting up to speed on new documents as they are uploaded. The document viewer feature allows for seamless review and annotation of documents without the need to open external applications, while optical character recognition (OCR) capabilities enable the extraction and analysis of...

CaseMap+ AI Screenshots

CaseMap+ AI Pricing and Plans

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CaseMap+ AI Features

Popular features found in Legal Case Management
Billable & Non-Billable Hours
Calendar Management
Case Notes
Client Portal
Communication Management
Conflict Management
Electronic Signature
Task Management
Trust Accounting
Workflow Management
More features of CaseMap+ AI
Activity Dashboard
Case Management
Customizable Templates
Data Import/Export
Document Management
Reporting & Statistics
Task Progress Tracking
Third-Party Integrations
Time Tracking

CaseMap+ AI User Reviews

Overall Rating

3.7

Ratings Breakdown

33%

38%

10%

14%

Secondary Ratings

Ease of Use

3.4

Value for money

2.9

Customer support

3.3

Functionality

3.5

Daniel C.

Verified reviewer

Legal Services

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2018

Seems to be a quality product for a nitch market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software seems to be pretty full proof and the staff that use it seem to be pretty happy with it. They use it to build timelines for cases and then share it with each other to do case reviews.

Cons:

The biggest complaint I have had is that the software is pretty locked down to only being able to access it and edit it through the pc based app. Users have been crying for a web-based alternative or at least something they could easily see on their phones and/or iPads.

Victoria F.

Verified reviewer

Legal Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2020

Recommend for legal cases

For complicated cases or cases involving a large amount of people or details, this is a fantastic tool for creating visuals and organizing information.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This product is powerful. For big cases, it is a fantastic tool to keep track of facts, people involved, timelines, etc, and create visuals of how the who's, whats, and whens are related. I love that you can tag certain pieces of information or people within facts and easily search and sort by those key pieces.

Cons:

The price point is a little high but if used regularly, you will get your money's worth. I felt that the tutorials weren't great which makes it a little difficult to learn the full potential of the product, but with some patience and digging around, you can be figured out.

Kamee V.

Verified reviewer

Law Practice

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed November 2025

New is not always better

Very negative. I was never able to get it to fully work and wasted a lot of time trying. I wish we could persuade Lexis to go back to the Desktop programs or at a minimum, make sure all of the key features are incorporated. CaseMap desktop was a gamechanger for my practice and really allowed me to keep up with firms that had more manpower. It is so disappointing that Lexis has dropped it for this inferior product that in many ways, slowed me down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, honestly. It is so inferior to CaseMap 14, or even earlier versions that I cannot think of a single "pro".

Cons:

It is a clumsy, inconsistent shell of the beauty that was CaseMap 14. Some major deficiencies: It has taken months to try and upload all of my case documents; it lacks the Adobe integration that allowed me to Bates stamp my documents and then send them to CaseMap, straight to the documents index/spreadsheet - as a small firm, this saves me hundreds of hours per case; many of the links are broken or don't work as well such as creating a fact from a document; support is useless - as a longtime CaseMap user, I seem to be more knowledgeable; finally, I have confidentiality concerns with it being cloud based that I do not feel are adequately addressed. Another issue: when indexing, you can only make changes one document at a time and you must open each one up to do so. This is incredibly time consuming if, for example, I know documents 1-100 are emails, I cannot just copy and paste that down the spreadsheet as a time saver; I have to open up the index box for each document and input that individually. Some of the additional components no longer seem to exist or integrate either, such as Time Map.

Verified

Reviewer

Law Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Map out you case with CaseMap

I've used Casemap many times over the years and it has been a great tracker of matters and data related to those cases. If you aren't using Casemap you aren't managing your cases, the are managing you...

Ratings Breakdown

Ease of use

Value for money

Previously 3

Customer support

Functionality

Pros:

-Organize information and data -Map out the issues, facts, and other data points in the matter -Track tasks & completion dates -Sync issues with deposition transcripts to help keep matter together

Cons:

-No Web based solution -Starting to feel like an old dog, even though it's still very reliable

Verified

Reviewer

Legal Services

51-200 employees

Used other for more than 2 years

Review source

Reviewed March 2019

CaseMap is easy to use and very useful.

Ratings Breakdown

Ease of use

Functionality

Pros:

What I liked most about this software was its ease of use. I have had new users to the software pick it up within minutes.

Cons:

What I liked least about this software was that it was almost too simplified. I feel like there could be additional content written into this program for additional functionality. We primarily used it for its ability to share timelines of a cases evolution.

Michael P.

Verified reviewer

Law Practice

2-10 employees

Used other for less than 6 months

Review source

Reviewed March 2021

Great features…if you can find them

Because I am a Mac user, I was hesitant to use CaseMap. But they told me they were coming our with a cloud based version. I called and called for over a year, and finally they told me the cloud based version would be released soon. So I arranged to sign up so I could get started on my project and at least get the documents uploaded. But that proved impossible for the reasons described above. When I next called support I learned the cloud version had been released. I asked to be transferred over to it. They would not let me use it unless I extended my recent subscription for a second year! Since, at this point I had seen nothing to indicate this product would actually be usable, I declined to commit to another year. I am stuck paying for most of a year for software I cannot use. I feel that a software publisher should stand behind their product and not force someone who was trying to use it to pay to discover if the new version is as bad as the old.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I thought this program would facilitate organization of material for a court case and allow me to relate bits of evidence to certain witnesses and certain issues. Although it supposedly does that, I could not get it to work.

Cons:

(1) In trying to use the program you need to enter names. But the program insists on creating nick names, and it insists on a separate nickname for each person in a given role. I understand why this makes sense to a software engineer, but It does not make sense to a lawyer. (2) Commands are scattered around in different places. I wanted to add a document. There are all manner of icons at the top, but none of them would let me add a document. I called customer support, and they walked me through a convoluted process to add a large group of documents all at once. It might be that this required me to buy a separate component. I really could not tell. When I went back to the program on my own I could not recreate what support had shown me. (3) I spent a lot of time trying to figure out how to add just one document. This should be easy. There should be a button at the top to add just one document or many. I called customer support, and discovered I have to go back a screen to addd a document from a side menu in the same window where I sign on to the case. But adding a person was done from the main window using a button on the top. Why this inconsistency? Why not have a consistent and intuitive interface? (4) In due course I realized I would have to invest countless hours in training to learn how to use this clunky program.

Reasons for choosing CaseMap+ AI

In the end, I didn't choose CaseMap. I think CaseMap is OK for large firms that can have people spend the time needed to learn it and support everyone else. I do not have that much time, and my clients cannot afford to pay me to spend that much time. In my FileMaker solution I do not need to hunt around for a way to import a document. I just drag the document onto a window and it is there. Also, the fact that CaseMap will not let me switch to the cloud without subscribing for an entire second year says to me they need to rely on a contract to keep a customer, not on customer satisfaction. I was very disappointed. Unless you have lots of time or staff support, my opinion is to avoid CaseMap.

Reasons for switching to CaseMap+ AI

I have used FileMaker since the first Apple laptop to organize data and help with putting on a trial. But the tools I had used were no longer updated. The problem with FileMaker currently was that you cannot highlight text in a pdf. After my debacle with CaseMap I have decided to go back to FileMaker which does everything else better except highlight text. FileMaker has helped me win cases, including the two longest trials of my 40 year career. It is not perfect, but it is very good.

Randall M.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Terrible Product

4.I just completed a review of records and discovered that the Text Source links are not working. That requires that I go to the document and search 700+ pages to find the document that I associated a fact with. Again, completely dysfunctional. 5.When the Text Source feature works, I am taken to the page in a pdf that the fact is linked to. However, even then, I have to scroll through 100s of facts to get back to the fact that I was just on. This makes a review of the facts functionally useless. What we could get done in one hour with CaseMap 14 is now taking us 3 hours!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CaseMap 14 was great but it is now about 10 years old and is no longer supported. So, we had to upgrade to CaseMap+. What a disaster!

Cons:

1.The Make a Fact feature fails to open a dialog box about every 7 attempts. After waiting and realizing that the Make a Fact dialog box is not opening and attempting to repeat the process without success, we have to close out of the browser and restart. 2.When we attempt to restart the browser, we sometimes experience CaseMap+ telling us that it cannot find any cases to retrieve. I just spend 15 minutes waiting for that issue to resolve. 3.When using the Search within Document feature and clicking on the blue colored word, the program freezes.

Verified

Reviewer

Law Practice

11-50 employees

Used other for less than 2 years

Review source

Reviewed October 2018

Excellent Trial/Document Management Software

Ratings Breakdown

Ease of use

Functionality

Pros:

This software is user friendly (even an attorney can figure it out!). It helps organize trial exhibits so that they are easily accessible and easy to present to a jury.

Cons:

I cannot think of a con to the software.

Sarah S.

Verified reviewer

Law Practice

2-10 employees

Used daily for free trial

Review source

Reviewed June 2019

Another great product from LexisNexis

Ratings Breakdown

Ease of use

Functionality

Pros:

Being able to add in essentially every detail in a matter is a great asset to the organisation of a file. Limits the risk of information being lost or forgotten. A great organisational and brainstorming tool.

Cons:

A web-based access would be preferable to allow access to all persons acting.

Verified

Reviewer

Legal Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed August 2019

Great tool for case documents