--- title: "LexisNexis CaseMap+ AI Software Reviews, Demo & Pricing - 2026" description: "Review of LexisNexis CaseMap+ AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/legal/casemap-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Legal Case Management Software](https://www.softwareadvice.com/legal/) / LexisNexis CaseMap+ AI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/casemap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/casemap-profile/alternatives/) # LexisNexis CaseMap+ AI Review Wondering if LexisNexis CaseMap+ AI is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview LexisNexis CaseMap+ AI 3.7 [(21)](https://www.softwareadvice.com/legal/casemap-profile/reviews/) Pricing Pricing available upon request ### About LexisNexis CaseMap+ AI CaseMap is a legal management software that helps businesses track case progress and streamline litigation processes. It comes with a dashboard, which enables professionals to manage case documents and share files with team members, improving collaboration across the organization. Firms can use CaseMap to add annotations or notes in documents, generate case reports and export them in CSV format for future reference. With its search functionality, firms can locate and retrieve specific case facts or files from the database. Additionally, it lets users create new cases and distribute reporting tasks among team members. Moreover, CaseMap offers robust transcript management, empowering users to search for key details in depositions while synchronized video playback facilitates easy fact-finding, annotation, and report creation. The software also incorporates AI-assisted workflows to expedite the process of getting up to speed on new documents as they are uploaded. The document viewer feature allows for seamless review and annotation of documents without the need to open external applications, while optical character recognition (OCR) capabilities enable the extraction and analysis of... data from image files without manual input. One particularly advantageous aspect of CaseMap is its anywhere access, providing users with real-time updates accessible from any device. Moreover, for existing CaseMap subscribers, the offering includes a full suite of litigation products, with CaseMap Cloud complemented by a range of technology solutions aligned to litigation workflows. This suite includes award-winning tools such as Sanction, Lexis for Microsoft Office, Search Advantage, CourtLink, and Product Liability Navigator, offering a comprehensive ecosystem to support legal professionals from case intake to trial or settlement. CaseMap enables lawyers to organize witness lists, case chronology, document indices, privilege logs, deposition summaries and case issues using spreadsheets. Pricing is available on monthly subscriptions and support is extended via phone, live chat, FAQs, documentation and other online measures. CaseMap's robust and user-friendly features coupled with its seamless integration with other legal solutions positions it as a valuable asset for legal professionals seeking to enhance their case management and analysis processes. From time-saving functionalities to AI-assisted workflows and comprehensive litigation product suites, CaseMap stands as a powerful tool to streamline and optimize legal workflows. Do you work for LexisNexis CaseMap+ AI? [Manage this product listing](https://www.g2.com/products/lexisnexis-casemap-ai/claim_requests/new?auto=true) Wondering if LexisNexis CaseMap+ AI is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. ## LexisNexis CaseMap+ AI User Interface ## Popular LexisNexis CaseMap+ AI Alternatives Main Product LexisNexis CaseMap+ AI 3.7 [(21)](https://www.softwareadvice.com/legal/casemap-profile/reviews/) Ratings Breakdown - 3.38Ease of use - 2.94Value for money - 3.29Customer support - 3.55Functionality Pricing Available upon request Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.3 [(547)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.16Ease of use - 3.99Value for money - 4.18Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [Neos](https://www.softwareadvice.com/product/61621-neos/) 4.3 [(204)](https://www.softwareadvice.com/product/61621-neos/reviews/) Ratings Breakdown - 4.34Ease of use - 4.25Value for money - 4.39Customer support - 4.20Functionality Pricing Starting at $109.00 per month Get Price Alternative Product [8am CasePeer](https://www.softwareadvice.com/legal/casepeer-profile/) 4.8 [(217)](https://www.softwareadvice.com/legal/casepeer-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.69Value for money - 4.76Customer support - 4.62Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.54Value for money - 4.60Customer support - 4.43Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1749)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.68Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price ## LexisNexis CaseMap+ AI Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LexisNexis CaseMap+ AI Features - Popular features found in Legal Case Management Billable & Non-Billable Hours Calendar Management Case Notes Client Portal Communication Management Conflict Management Electronic Signature Task Management Trust Accounting Workflow Management - More features of LexisNexis CaseMap+ AI Activity Dashboard Case Management Customizable Templates Data Import/Export Document Management Reporting & Statistics Task Progress Tracking Third-Party Integrations Time Tracking ## LexisNexis CaseMap+ AI Integrations Shepard’s Integration rated undefined from -1 review ## LexisNexis CaseMap+ AI User Reviews ## LexisNexis CaseMap+ AI customer ratings - Overall rating: 3.7/5 - Total reviews: 21 ### Rating distribution - 5 stars: 7 reviews (33%) - 4 stars: 8 reviews (38%) - 3 stars: 2 reviews (10%) - 2 stars: 1 reviews (5%) - 1 star: 3 reviews (14%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 2.9/5 - Customer support: 3.3/5 - Functionality: 3.5/5 --- ### Seems to be a quality product for a nitch market. - Overall rating: 4/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software seems to be pretty full proof and the staff that use it seem to be pretty happy with it. They use it to build timelines for cases and then share it with each other to do case reviews. #### Cons The biggest complaint I have had is that the software is pretty locked down to only being able to access it and edit it through the pc based app. Users have been crying for a web-based alternative or at least something they could easily see on their phones and/or iPads. --- ### A nice tool for law offices - Overall rating: 5/5 - Reviewer: Carole C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've worked with many types of databases in the past, and this is one of the best. In addition, the CaseMap suite includes other software that is very helpful and interacts with CaseMap, such as TextMap. You can import depositions into this, link exhibits, etc., a very useful part of the Suite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great database program, designed specifically for law offices. I use it regularly whether we have a big case we are working on, or just to PDF emails in bulk, it works great! It also makes Bates numbering very easy, and enables easy searches when you import. You can set different criteria, sort by multiple terms, designate key documents, among other nice options. With the plug-ins, you can easily import files directly from the document itself, or you can bulk import multiple documents at once. #### Cons There is a bit of coding you need to do with your imported documents (some things are coded immediately by the software though), but this is expected since it geared to be so user-specific so I really don't mind! One thing that could be a little difficult is if you rename or move a document that has been imported the link is broken in CaseMap, but there are ways to work around that. --- ### New is not always better - Overall rating: 1/5 - Reviewer: Kamee V. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Very negative. I was never able to get it to fully work and wasted a lot of time trying. I wish we could persuade Lexis to go back to the Desktop programs or at a minimum, make sure all of the key features are incorporated. CaseMap desktop was a gamechanger for my practice and really allowed me to keep up with firms that had more manpower. It is so disappointing that Lexis has dropped it for this inferior product that in many ways, slowed me down. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, honestly. It is so inferior to CaseMap 14, or even earlier versions that I cannot think of a single "pro". #### Cons It is a clumsy, inconsistent shell of the beauty that was CaseMap 14. Some major deficiencies: It has taken months to try and upload all of my case documents; it lacks the Adobe integration that allowed me to Bates stamp my documents and then send them to CaseMap, straight to the documents index/spreadsheet - as a small firm, this saves me hundreds of hours per case; many of the links are broken or don't work as well such as creating a fact from a document; support is useless - as a longtime CaseMap user, I seem to be more knowledgeable; finally, I have confidentiality concerns with it being cloud based that I do not feel are adequately addressed. Another issue: when indexing, you can only make changes one document at a time and you must open each one up to do so. This is incredibly time consuming if, for example, I know documents 1-100 are emails, I cannot just copy and paste that down the spreadsheet as a time saver; I have to open up the index box for each document and input that individually. Some of the additional components no longer seem to exist or integrate either, such as Time Map. --- ### Recommend for legal cases - Overall rating: 5/5 - Reviewer: Victoria F. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For complicated cases or cases involving a large amount of people or details, this is a fantastic tool for creating visuals and organizing information. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros This product is powerful. For big cases, it is a fantastic tool to keep track of facts, people involved, timelines, etc, and create visuals of how the who's, whats, and whens are related. I love that you can tag certain pieces of information or people within facts and easily search and sort by those key pieces. #### Cons The price point is a little high but if used regularly, you will get your money's worth. I felt that the tutorials weren't great which makes it a little difficult to learn the full potential of the product, but with some patience and digging around, you can be figured out. --- ### Map out you case with CaseMap - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used Casemap many times over the years and it has been a great tracker of matters and data related to those cases. If you aren't using Casemap you aren't managing your cases, the are managing you... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros -Organize information and data -Map out the issues, facts, and other data points in the matter -Track tasks & completion dates -Sync issues with deposition transcripts to help keep matter together #### Cons -No Web based solution -Starting to feel like an old dog, even though it's still very reliable --- ### Great features…if you can find them - Overall rating: 3/5 - Reviewer: Michael P. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Because I am a Mac user, I was hesitant to use CaseMap. But they told me they were coming our with a cloud based version. I called and called for over a year, and finally they told me the cloud based version would be released soon. So I arranged to sign up so I could get started on my project and at least get the documents uploaded. But that proved impossible for the reasons described above. When I next called support I learned the cloud version had been released. I asked to be transferred over to it. They would not let me use it unless I extended my recent subscription for a second year! Since, at this point I had seen nothing to indicate this product would actually be usable, I declined to commit to another year. I am stuck paying for most of a year for software I cannot use. I feel that a software publisher should stand behind their product and not force someone who was trying to use it to pay to discover if the new version is as bad as the old. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I thought this program would facilitate organization of material for a court case and allow me to relate bits of evidence to certain witnesses and certain issues. Although it supposedly does that, I could not get it to work. #### Cons (1) In trying to use the program you need to enter names. But the program insists on creating nick names, and it insists on a separate nickname for each person in a given role. I understand why this makes sense to a software engineer, but It does not make sense to a lawyer. (2) Commands are scattered around in different places. I wanted to add a document. There are all manner of icons at the top, but none of them would let me add a document. I called customer support, and they walked me through a convoluted process to add a large group of documents all at once. It might be that this required me to buy a separate component. I really could not tell. When I went back to the program on my own I could not recreate what support had shown me. (3) I spent a lot of time trying to figure out how to add just one document. This should be easy. There should be a button at the top to add just one document or many. I called customer support, and discovered I have to go back a screen to addd a document from a side menu in the same window where I sign on to the case. But adding a person was done from the main window using a button on the top. Why this inconsistency? Why not have a consistent and intuitive interface? (4) In due course I realized I would have to invest countless hours in training to learn how to use this clunky program. #### Reasons for choosing LexisNexis CaseMap+ AI In the end, I didn't choose CaseMap. I think CaseMap is OK for large firms that can have people spend the time needed to learn it and support everyone else. I do not have that much time, and my clients cannot afford to pay me to spend that much time. In my FileMaker solution I do not need to hunt around for a way to import a document. I just drag the document onto a window and it is there. Also, the fact that CaseMap will not let me switch to the cloud without subscribing for an entire second year says to me they need to rely on a contract to keep a customer, not on customer satisfaction. I was very disappointed. Unless you have lots of time or staff support, my opinion is to avoid CaseMap. #### Reasons for switching to LexisNexis CaseMap+ AI I have used FileMaker since the first Apple laptop to organize data and help with putting on a trial. But the tools I had used were no longer updated. The problem with FileMaker currently was that you cannot highlight text in a pdf. After my debacle with CaseMap I have decided to go back to FileMaker which does everything else better except highlight text. FileMaker has helped me win cases, including the two longest trials of my 40 year career. It is not perfect, but it is very good. --- ### Terrible Product - Overall rating: 1/5 - Reviewer: Randall M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered 4.I just completed a review of records and discovered that the Text Source links are not working. That requires that I go to the document and search 700+ pages to find the document that I associated a fact with. Again, completely dysfunctional. 5.When the Text Source feature works, I am taken to the page in a pdf that the fact is linked to. However, even then, I have to scroll through 100s of facts to get back to the fact that I was just on. This makes a review of the facts functionally useless. What we could get done in one hour with CaseMap 14 is now taking us 3 hours!!! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros CaseMap 14 was great but it is now about 10 years old and is no longer supported. So, we had to upgrade to CaseMap+. What a disaster! #### Cons 1.The Make a Fact feature fails to open a dialog box about every 7 attempts. After waiting and realizing that the Make a Fact dialog box is not opening and attempting to repeat the process without success, we have to close out of the browser and restart. 2.When we attempt to restart the browser, we sometimes experience CaseMap+ telling us that it cannot find any cases to retrieve. I just spend 15 minutes waiting for that issue to resolve. 3.When using the Search within Document feature and clicking on the blue colored word, the program freezes. --- ### Don't Waste Your Money on CaseMap - Overall rating: 1/5 - Reviewer: Deanna F. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered I hate it since it went cloud-based. It takes so long to create facts. It is difficult to generate a report that is customized to your preferences. Their data storage failed us. It is way too expensive. Go back to the desktop version. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros It used to be a good program when it was the desktop version. It was terrible when it went cloud based only. #### Cons Difficult to learn and use. Extremely time intensive. Too expensive. Data storage security failed us - they lost all data entered for an entire case and could not recover it. --- ### CaseMap is easy to use and very useful. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros What I liked most about this software was its ease of use. I have had new users to the software pick it up within minutes. #### Cons What I liked least about this software was that it was almost too simplified. I feel like there could be additional content written into this program for additional functionality. We primarily used it for its ability to share timelines of a cases evolution. --- ### Excellent Trial/Document Management Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is user friendly (even an attorney can figure it out!). It helps organize trial exhibits so that they are easily accessible and easy to present to a jury. #### Cons I cannot think of a con to the software. --- Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/legal/casemap-profile/reviews/) ## Other Top Recommended Legal Case Management Software [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (290) Recently recommended **473** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (529) Recently recommended **412** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1749) Recently recommended **356** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (807) Recently recommended **206** times Stuck Between Options? 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