Being able to add in essentially every detail in a matter is a great asset to the organisation of a file. Limits the risk of information being lost or forgotten. A great organisational and brainstorming tool.

A web-based access would be preferable to allow access to all persons acting.

I've worked with many types of databases in the past, and this is one of the best. In addition, the CaseMap suite includes other software that is very helpful and interacts with CaseMap, such as TextMap. You can import depositions into this, link exhibits, etc., a very useful part of the Suite.

This is a great database program, designed specifically for law offices. I use it regularly whether we have a big case we are working on, or just to PDF emails in bulk, it works great! It also makes Bates numbering very easy, and enables easy searches when you import. You can set different criteria, sort by multiple terms, designate key documents, among other nice options. With the plug-ins, you can easily import files directly from the document itself, or you can bulk import multiple documents at once.

There is a bit of coding you need to do with your imported documents (some things are coded immediately by the software though), but this is expected since it geared to be so user-specific so I really don't mind! One thing that could be a little difficult is if you rename or move a document that has been imported the link is broken in CaseMap, but there are ways to work around that.

Because I am a Mac user, I was hesitant to use CaseMap. But they told me they were coming our with a cloud based version. I called and called for over a year, and finally they told me the cloud based version would be released soon. So I arranged to sign up so I could get started on my project and at least get the documents uploaded. But that proved impossible for the reasons described above. When I next called support I learned the cloud version had been released. I asked to be transferred over to it. They would not let me use it unless I extended my recent subscription for a second year! Since, at this point I had seen nothing to indicate this product would actually be usable, I declined to commit to another year. I am stuck paying for most of a year for software I cannot use. I feel that a software publisher should stand behind their product and not force someone who was trying to use it to pay to discover if the new version is as bad as the old.

I thought this program would facilitate organization of material for a court case and allow me to relate bits of evidence to certain witnesses and certain issues. Although it supposedly does that, I could not get it to work.

(1) In trying to use the program you need to enter names. But the program insists on creating nick names, and it insists on a separate nickname for each person in a given role. I understand why this makes sense to a software engineer, but It does not make sense to a lawyer. (2) Commands are scattered around in different places. I wanted to add a document. There are all manner of icons at the top, but none of them would let me add a document. I called customer support, and they walked me through a convoluted process to add a large group of documents all at once. It might be that this required me to buy a separate component. I really could not tell. When I went back to the program on my own I could not recreate what support had shown me. (3) I spent a lot of time trying to figure out how to add just one document. This should be easy. There should be a button at the top to add just one document or many. I called customer support, and discovered I have to go back a screen to addd a document from a side menu in the same window where I sign on to the case. But adding a person was done from the main window using a button on the top. Why this inconsistency? Why not have a consistent and intuitive interface? (4) In due course I realized I would have to invest countless hours in training to learn how to use this clunky program.

The ability to manage cases and have multiple team members collaborate.

The ability to add issues, people, documents and any other relevant piece of information related to a matter is great. The fact that you can link those pieces of information to one another makes it invaluable. This is how a team can manage cases.

Too many odd errors that you have to contact support about. I believe Lexis is getting ready to cancel the product or sell to someone else. They used to have dedicated support. Now, you have to dial an 800 number and climb through 3 trees of options before getting a person.