About CaseMap

CaseMap is a legal management software that helps businesses track case progress and streamline litigation processes. It comes with a dashboard, which enables professionals to manage case documents and share files with team members, improving collaboration across the organization.

Firms can use CaseMap to add annotations or notes in documents, generate case reports and export them in CSV format for future reference. With its search functionality, firms can locate and retrieve specific case facts or files from the database. Additionally, it lets users create new cases and distribute reporting tasks among team members.

CaseMap enables lawyers to organize witness lists, case chronology, document indices, privilege logs, depo...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of CaseMap

Average User Ratings

Overall

4.16 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(9)

9

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

June 2019

User Profile Picture

Sarah from MG

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2019

Another great product from LexisNexis

Pros

Being able to add in essentially every detail in a matter is a great asset to the organisation of a file. Limits the risk of information being lost or forgotten. A great organisational and brainstorming tool.

Cons

A web-based access would be preferable to allow access to all persons acting.

January 2020

Carole from Cook & Watkins, PLC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2020

A nice tool for law offices

I've worked with many types of databases in the past, and this is one of the best. In addition, the CaseMap suite includes other software that is very helpful and interacts with CaseMap, such as TextMap. You can import depositions into this, link exhibits, etc., a very useful part of the Suite.

Pros

This is a great database program, designed specifically for law offices. I use it regularly whether we have a big case we are working on, or just to PDF emails in bulk, it works great! It also makes Bates numbering very easy, and enables easy searches when you import. You can set different criteria, sort by multiple terms, designate key documents, among other nice options. With the plug-ins, you can easily import files directly from the document itself, or you can bulk import multiple documents at once.

Cons

There is a bit of coding you need to do with your imported documents (some things are coded immediately by the software though), but this is expected since it geared to be so user-specific so I really don't mind! One thing that could be a little difficult is if you rename or move a document that has been imported the link is broken in CaseMap, but there are ways to work around that.

March 2021

Michael from Poulos Black P.C.

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

March 2021

Great features…if you can find them

Because I am a Mac user, I was hesitant to use CaseMap. But they told me they were coming our with a cloud based version. I called and called for over a year, and finally they told me the cloud based version would be released soon. So I arranged to sign up so I could get started on my project and at least get the documents uploaded. But that proved impossible for the reasons described above. When I next called support I learned the cloud version had been released. I asked to be transferred over to it. They would not let me use it unless I extended my recent subscription for a second year! Since, at this point I had seen nothing to indicate this product would actually be usable, I declined to commit to another year. I am stuck paying for most of a year for software I cannot use. I feel that a software publisher should stand behind their product and not force someone who was trying to use it to pay to discover if the new version is as bad as the old.

Pros

I thought this program would facilitate organization of material for a court case and allow me to relate bits of evidence to certain witnesses and certain issues. Although it supposedly does that, I could not get it to work.

Cons

(1) In trying to use the program you need to enter names. But the program insists on creating nick names, and it insists on a separate nickname for each person in a given role. I understand why this makes sense to a software engineer, but It does not make sense to a lawyer. (2) Commands are scattered around in different places. I wanted to add a document. There are all manner of icons at the top, but none of them would let me add a document. I called customer support, and they walked me through a convoluted process to add a large group of documents all at once. It might be that this required me to buy a separate component. I really could not tell. When I went back to the program on my own I could not recreate what support had shown me. (3) I spent a lot of time trying to figure out how to add just one document. This should be easy. There should be a button at the top to add just one document or many. I called customer support, and discovered I have to go back a screen to addd a document from a side menu in the same window where I sign on to the case. But adding a person was done from the main window using a button on the top. Why this inconsistency? Why not have a consistent and intuitive interface? (4) In due course I realized I would have to invest countless hours in training to learn how to use this clunky program.

Reasons for Choosing CaseMap

In the end, I didn't choose CaseMap. I think CaseMap is OK for large firms that can have people spend the time needed to learn it and support everyone else. I do not have that much time, and my clients cannot afford to pay me to spend that much time. In my FileMaker solution I do not need to hunt around for a way to import a document. I just drag the document onto a window and it is there. Also, the fact that CaseMap will not let me switch to the cloud without subscribing for an entire second year says to me they need to rely on a contract to keep a customer, not on customer satisfaction. I was very disappointed. Unless you have lots of time or staff support, my opinion is to avoid CaseMap.

Reasons for Switching to CaseMap

I have used FileMaker since the first Apple laptop to organize data and help with putting on a trial. But the tools I had used were no longer updated. The problem with FileMaker currently was that you cannot highlight text in a pdf. After my debacle with CaseMap I have decided to go back to FileMaker which does everything else better except highlight text. FileMaker has helped me win cases, including the two longest trials of my 40 year career. It is not perfect, but it is very good.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2018

An electronic case management tool so easy an attorney can use it

The ability to manage cases and have multiple team members collaborate.

Pros

The ability to add issues, people, documents and any other relevant piece of information related to a matter is great. The fact that you can link those pieces of information to one another makes it invaluable. This is how a team can manage cases.

Cons

Too many odd errors that you have to contact support about. I believe Lexis is getting ready to cancel the product or sell to someone else. They used to have dedicated support. Now, you have to dial an 800 number and climb through 3 trees of options before getting a person.

March 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

Map out you case with CaseMap

I've used Casemap many times over the years and it has been a great tracker of matters and data related to those cases. If you aren't using Casemap you aren't managing your cases, the are managing you...

Pros

-Organize information and data -Map out the issues, facts, and other data points in the matter -Track tasks & completion dates -Sync issues with deposition transcripts to help keep matter together

Cons

-No Web based solution -Starting to feel like an old dog, even though it's still very reliable