CASEpeer

RATING:

4.8

(182)

About CASEpeer

CASEpeer is the leading practice management solution built for personal injury law firms. Designed with input from leading plaintiffs’ law firms, CASEpeer provides industry-leading best practices and support. Supercharge your law firm with a cloud-based plaintiffs' practice management solution. With cases, reporting, and analytics accessible anywhere, anytime, you can execute on outcomes like never before. Sleep easier at night with your firm’s operational backbone built for you, not by you. CASEpeer’s practice management platform allows you to focus on what matters most - your clients.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

CASEpeer Pricing

CASEpeer provides 3 pricing plans for different case management needs. Basic - $79 per user/month Pro - $109 per user/month Advanced - $139 per user/month

Starting price: 

$79.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Smarter case management software for personal injury law firms. Streamline your firm’s business operations and increase productivity with our turnkey legal practice management platform
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CASEpeer Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CASEpeer

1 - 5 of 183 Reviews

Margie

Law Practice, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

Can access files anywhere i need to!

User Profile

Alex

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

BEST case management software - if you havent used it, youre missing out

saves you time and money makes you more productive

PROS

very easy to use, very interactive, has all the necessary features such as tasks, notes, accounting for the trust account. navigation is so simple. I can find out whats going on with a case in seconds! Great Calendar system, set reminders and tasks and make life simple. Great for litigation deadlines. Customer service is excellent too, they address issues every time.

CONS

i can only think of one - when the tasks are assigned, there isnt a box to check off, you have to delete each task one by one. They arent the cheapest but they are the best of the best and ive used several (other than these twoi cant think of any other ones)

Kim

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2023

Likes & Dislikes

Discovery is being submitted in a timelier manner and we are avoiding motions being filed against us. I like being able to look at the defendant's tab and see all the necessary contact information for the adjuster and/or the defense attorney.

PROS

I like the "critical notes" so that in the event a client is in bankruptcy or has a child support lien, it doesn't get missed as there are laws for those two specifically that we must adhere to when a case settles; being able to keep track of discovery that is owed to the defense and vice versa; being able to see exactly how many files one person has, the stage in which they are in and when a case was last touched.

CONS

I despise the calendar. It lags, dates get double booked often because there is not a "live update" when things are added. Sometimes, there are things that only show up on the calendar report and never on the picture calendar causing things that need to be done to get missed. Also, when choosing to view ONE attorney's calendar, everything that is on the calendar for everyone in the office shows up. I wish there was some sort of option to "reverse" a file if necessary. There are times that a company will jump file a lawsuit and our client then becomes the defendant in the case. CasePeer isn't set up for that, so the critical note section is the only thing that plays a role in keeping it straight.

Reasons for switching to CASEpeer

When we used Abacus, we only used the calendar and nothing else. We needed something more updated and that would offer the ease of use for most of the options/categories that we needed for our files.

Emily

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Work flow issues ignored

The customer service I have received over issues that could be helpful in providing better workflow management have been dismissive.

PROS

CASEpeer does not stand out from other case management software.

CONS

A year ago, I emailed requesting a fix on a field that could help with making more templates available. The witness tab does not allow for us to add a corporation, only a person. If a corporation option was available, the templates could be used to help streamline our workflow. recently, a second issue came up regarding our workflow and adding a frequency button option on tasks (i.e. call client - 2-week button). I was told you were not able to add that, due to your other clients with hundreds of cases. Instead of adding options to improve our workflow we get an update on adding a 3rd gender.

Vendor Response

Hi Emily, Thank you for your valuable feedback. We would like to learn more about your needs in detail so we can help improve your experience in CASEpeer. Please book a time with our Client Success Team here - https://calendly.com/casepeer-training - The CASEpeer Team

Replied December 2023

Mina

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Easy Peasy

Not only is keeping a contact with the client important but also keeping notes handy and accessible for anyone to read notes and know what is going on with the case.

PROS

ONE OF THE BEST FEATURES THAT CASEpeer has is the easy access to contact a client. Not only do we have an option to call directly or email, but it has a great feature of texting the client. Client's can be reached easier by text especially when working and not being able to answer your calls.

CONS

I would highly recommend that we can be able to send pictures thru the text app.

Reasons for switching to CASEpeer

Abacus had so many more options and tabs to work with. The document and photo tabs are great .. also the tab that has easy access to any costs makes it easier for our accounts receivables department to access costs at the end of the case.