CASEpeer

RATING:

4.8

(165)

About CASEpeer

CASEpeer is the leading practice management solution built for personal injury law firms. Designed with input from leading plaintiffs’ law firms, CASEpeer provides industry-leading best practices and support. Supercharge your law firm with a cloud-based plaintiffs' practice management solution. With cases, reporting, and analytics accessible anywhere, anytime, you can execute on outcomes like never before. Sleep easier at night with your firm’s operational backbone built for you, not by you. CASEpeer’s practice management platform allows you to focus on what matters most - your clients.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

CASEpeer Pricing

CASEpeer provides 3 pricing plans for different case management needs. Basic - $69 per user/month Pro - $99 per user/month Advanced - $129 per user/month

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Smarter case management software for personal injury law firms. Streamline your firm’s business operations and increase productivity with our turnkey legal practice management platform
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CASEpeer Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CASEpeer

1 - 5 of 166 Reviews

Margie

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

Can access files anywhere i need to!

User Profile

Alex

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

BEST case management software - if you havent used it, youre missing out

saves you time and money makes you more productive

PROS

very easy to use, very interactive, has all the necessary features such as tasks, notes, accounting for the trust account. navigation is so simple. I can find out whats going on with a case in seconds! Great Calendar system, set reminders and tasks and make life simple. Great for litigation deadlines. Customer service is excellent too, they address issues every time.

CONS

i can only think of one - when the tasks are assigned, there isnt a box to check off, you have to delete each task one by one. They arent the cheapest but they are the best of the best and ive used several (other than these twoi cant think of any other ones)

Kim

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2023

Likes & Dislikes

Discovery is being submitted in a timelier manner and we are avoiding motions being filed against us. I like being able to look at the defendant's tab and see all the necessary contact information for the adjuster and/or the defense attorney.

PROS

I like the "critical notes" so that in the event a client is in bankruptcy or has a child support lien, it doesn't get missed as there are laws for those two specifically that we must adhere to when a case settles; being able to keep track of discovery that is owed to the defense and vice versa; being able to see exactly how many files one person has, the stage in which they are in and when a case was last touched.

CONS

I despise the calendar. It lags, dates get double booked often because there is not a "live update" when things are added. Sometimes, there are things that only show up on the calendar report and never on the picture calendar causing things that need to be done to get missed. Also, when choosing to view ONE attorney's calendar, everything that is on the calendar for everyone in the office shows up. I wish there was some sort of option to "reverse" a file if necessary. There are times that a company will jump file a lawsuit and our client then becomes the defendant in the case. CasePeer isn't set up for that, so the critical note section is the only thing that plays a role in keeping it straight.

Reasons for switching to CASEpeer

When we used Abacus, we only used the calendar and nothing else. We needed something more updated and that would offer the ease of use for most of the options/categories that we needed for our files.

Zach

Law Practice, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2021

CasePeer is too rigid to be a viable option

Imagine you're shopping for a home and you come upon a new construction with great curb appeal, modern amenities, and even comes fully furnished -- there's just one catch: you can't add or remove a single thing. You feel motivated to 'make it work,' but soon discover what you're really in for. Upon touring the kitchen, you notice the cupboards are brimming with tupperware, but there are no serving platters for hosting parties. Normally you'd remove some of the plastic containers and add your own dishware, but it's not possible here. When you ask the developer about it, they explain how the tupperware can be laid out and used as serving trays, and while this is technically true, it would always be a poor solution and a compromise that one shouldn't have to make. That's kind of what it's like working with CasePeer. We recently abandoned our attempt at migration after putting in several months of trying to 'make it work' and encountering the full ramifications of overly simplistic software so rigid that nothing can be changed, combined with a developer that's equally uninterested in listening to the needs of a personal injury firm. Specifically, CasePeer has no ability to handle PIP subrogation or third-party/workers' comp subrogation, its available insurance types are limited to UM, UIM, and Umbrella, and the list of case types is set in stone, overflowing with clutter that's irrelevant to most personal injury firms, while lacking in crucial PI options.

PROS

CasePeer has many good ideas for personal injury software, especially when it comes to tracking medical bills and record requests, but the software is too simplistic and too rigid in its current incarnation.

CONS

The backend of CasePeer is too simplistic and rigid. Everything is set in stone. Nothing can be changed. It needs a more robust backend database married to the pleasing and useful frontend.

Reasons for switching to CASEpeer

We ultimately abandoned our switch to CasePeer and decided to stay with Needles Neos. Even though Needles Neos may not look as pretty and could use an update to its workflows, it's fully customizable and adaptable, has a better calendar, more robust document generation, and is all-around much more powerful.

Hollie

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Case Management Software

Very pleased and have no interest in looking into any other case management software.

PROS

This is the 4th case management software I've used in the past 10 years and it has been the easiest and most productive. It is user friendly, meaning I can get the info I need quickly and without having to navigate through screens or links that I don't use. It saves our firm time in figuring out statuses in cases when prompted by a client's request. But Casepeer does so much more like tracking when I last touched certain cases so that i know which ones need attention.

CONS

Pie charts. I like pie charts. I'd like to view our performance on a pie chart.