CASEpeer Software

CASEpeer Software

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About CASEpeer

CASEpeer is the leading practice management solution built for personal injury law firms. Designed with input from leading plaintiffs’ law firms, CASEpeer provides industry-leading best practices and support. Supercharge your law firm with a cloud-based plaintiffs' practice management solution. With cases, reporting, and analytics accessible anywhere, anytime, you can execute on outcomes like never before. Sleep easier at night with your firm’s operational backbone built for you, not by you. CASEpeer’s practice management platform allows you to focus on what matters most - your clients....

CASEpeer Pricing

$89 per user per month

Starting price: 

$89.00 per month

Free trial: 

Available

Free version: 

Not Available

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Smarter case management software for personal injury law firms. Streamline your firm’s business operations and increase productivity with our turnkey legal practice management platform

CASEpeer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 47 reviews

User Profile

Alex

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

BEST case management software - if you havent used it, youre missing out

saves you time and money makes you more productive

Pros

very easy to use, very interactive, has all the necessary features such as tasks, notes, accounting for the trust account. navigation is so simple. I can find out whats going on with a case in seconds! Great Calendar system, set reminders and tasks and make life simple. Great for litigation deadlines. Customer service is excellent too, they address issues every time.

Cons

i can only think of one - when the tasks are assigned, there isnt a box to check off, you have to delete each task one by one. They arent the cheapest but they are the best of the best and ive used several (other than these twoi cant think of any other ones)

Marlo

Company size: 51-200 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2016

Fantastic platform! Easy to use, looks great, makes my job a lot easier!

Excellent software from top to bottom. Since we started using Casepeer, it keeps getting better. I used to work in the settlement and disbursement areas. While the older versions felt a bit clunky, many of our suggestions have been implemented successfully. With the newest version, settling liens with healthcare providers and generating crucial documents have never been more effortless. I now primarily work with the accounting functions, which greatly helps me manage case costs, settlements, and trust accounts. At our firm, we are very diligent in noting and documenting just about everything that goes on with a case. Casepeer automatically documents every modification and change to a file which allows us to trace a case's history back to the beginning. The great search functionality and extensive data points within the software means we are be able to pick up a case where we left off and know exactly what's going on. Being able to task and direct notes to other colleagues also helps make sure priority items do not fall through the cracks. Overall, working with Casepeer is like having an additional teammate, optimizing our productivity and making case management much easier.

Pros

The software looks great, navigating the site is very intuitive. It also keeps track of all the important data points, which is vital to our firm as accuracy is key. The developers are also always open to suggestions and improvements, so the program is always evolving and getting better.

Cons

There are some useful features that are still in development, such as the ability to have more control over the trust account. Otherwise, the software works really well.

Alex

Company size: 11-50 employees

Industry: Legal Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

We love Case peer!

It’s been a roller coaster switching systems and inter grating data but case peer has been their to guide us all through the process!

Pros

How easy and efficient it is to use. It somewhat feels like Facebook. Love it!

Cons

The texting feature, it was awesome. We like that it’s linked to the profile.

Reasons for switching to CASEpeer

We wanted something updated and easy to use!

Zach

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

December 2021

CasePeer is too rigid to be a viable option

Imagine you're shopping for a home and you come upon a new construction with great curb appeal, modern amenities, and even comes fully furnished -- there's just one catch: you can't add or remove a single thing. You feel motivated to 'make it work,' but soon discover what you're really in for. Upon touring the kitchen, you notice the cupboards are brimming with tupperware, but there are no serving platters for hosting parties. Normally you'd remove some of the plastic containers and add your own dishware, but it's not possible here. When you ask the developer about it, they explain how the tupperware can be laid out and used as serving trays, and while this is technically true, it would always be a poor solution and a compromise that one shouldn't have to make. That's kind of what it's like working with CasePeer. We recently abandoned our attempt at migration after putting in several months of trying to 'make it work' and encountering the full ramifications of overly simplistic software so rigid that nothing can be changed, combined with a developer that's equally uninterested in listening to the needs of a personal injury firm. Specifically, CasePeer has no ability to handle PIP subrogation or third-party/workers' comp subrogation, its available insurance types are limited to UM, UIM, and Umbrella, and the list of case types is set in stone, overflowing with clutter that's irrelevant to most personal injury firms, while lacking in crucial PI options.

Pros

CasePeer has many good ideas for personal injury software, especially when it comes to tracking medical bills and record requests, but the software is too simplistic and too rigid in its current incarnation.

Cons

The backend of CasePeer is too simplistic and rigid. Everything is set in stone. Nothing can be changed. It needs a more robust backend database married to the pleasing and useful frontend.

Reasons for switching to CASEpeer

We ultimately abandoned our switch to CasePeer and decided to stay with Needles Neos. Even though Needles Neos may not look as pretty and could use an update to its workflows, it's fully customizable and adaptable, has a better calendar, more robust document generation, and is all-around much more powerful.

Lorena

Company size: 2-10 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2022

Why I love CASEpeer

My experience has been great. When I've spoken with other law firms that use other software, I know we made the right decision for ours in using CASEpeer.

Pros

I love CASEpeer because it helps keep everyone on the same page. Communication is key and you can get the jist of your case at a glance. I also appreciate the webinars made available to keep us in the loop of new developments.

Cons

Turnaround time to work out some kinks takes a bit.

Reasons for switching to CASEpeer

More and better options

Response from CASEpeer

Lorena, thank you so much for your feedback. We love helping firms stay organized and communicating effectively! Please don't hesitate to reach out to our Client Success team if you ever need anything.

Replied August 2022

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