CASEpeer vs monday.com
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.5 / 5
Value for Money
4.7 / 5
4.3 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
February 29, 2024
October 6, 2024
Pros/Cons
Pros
- Customer service is excellent and it’s clear that this is a company that cares about their product and their clients. They make regular improvements based on the feedback they receive.
- I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless.
- It's the best legal case management software I have ever used. I feel like if more offices had access to it they would see an improvement in performance within the first few months.
Cons
- The only negative thing I could think of is how much data is needed to be inputed.
- Lack of a mobile application for iOS or Android. However, I've been told that CASEpeer is working on providing this feature soon.
- There are some "events" that could be added to the litigation tab.
Pros
- It was a good experience, I used it both as part of the team and as an admin and it was nice and organised. Mobile version worked good as well.
- Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.
- It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
Cons
- The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
- They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
- It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
20 Recommendations
20 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
