Centerbase vs Smokeball

RATING:

4.5

(33)

Centerbase has 33 reviews and a rating of 4.55 / 5 stars vs Smokeball which has 243 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (33)
4.8 (243)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 8, 2023
February 23, 2024
Pros/Cons
  • Pros

  • The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
  • It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
  • Cons

  • In previous versions, the product had problems with lag. This problem has been addressed and fixed.
  • Some report printing and data sorting can be difficult due to unique formatting.
Read all user reviews
  • Pros

  • Definitely helped as far as organization of emails and other important documents. Easy to use and also has a speedy search engine.
  • It is intuitive and works seemlessly with Microsoft Word and Outlook; it provides excellent customer service; it is accessible from one's phone.
  • Cons

  • They also lack CRM functionality that many other providers are offering. Their closed API also makes it difficult to integrate with other software providers.
  • They seem unconcerned about security issues that result. Fixing invoices is problematic.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
32 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos