Clio vs Ad Orbit
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.7 / 5
4.7 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
September 7, 2024
May 20, 2024
Pros/Cons
Pros
- Lastly, the support staff with Clio is always friendly, proactive, and responsive. If we are ever experiencing a problem with Clio, their support team helps immediately to resolve the issue.
- He dedicated the time and attention to hear our needs and we are grateful for his help.
- Clio takes case management to a whole new level. Not only does it help me better organize my files and tasks, but it helps me quickly go between several tasks and files with ease.
Cons
- Clio then relies on its customers to "trouble shoot" the new problems, even when they can duplicate the problem on their end. This shows a complete lack of respect for the customer's time.
- You will never be able to speak with a supervisor. I was extremely displeased with the service and tried cancelling the service a few days after, and they refused to give me a refund.
- Clio support confirmed that there is no way to stop this function. The search functions are terrible.
Pros
- The live chat support has been superb, giving me the answers I need right when I need them. They are courteous and thorough in their effort to help.
- I feel Maghub is a great value and easy to use. Technical help is great too.
- As I said above, it helps sales stay on top of contracts and helps me know exactly where the business is at all times.
Cons
- Integration to our existing system was difficult because of the inability to develop templates combining form specifications to cost of ad for quotes and purchase price.
- The templates of our documents is limited and not very flexible. The system is American and we are Canadians.
- They listen to your feedback, I forget what I wanted functionality for but it wasn't an option.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
