# CloudNine Software Reviews, Demo & Pricing - 2026 > Review of CloudNine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/legal/cloudnine-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Discovery Software](https://www.softwareadvice.com/ediscovery/) / CloudNine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/cloudnine-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/cloudnine-profile/alternatives/) # CloudNine 2026: Benefits, Features & Pricing Wondering if CloudNine is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CloudNine 4.8 [(52)](https://www.softwareadvice.com/legal/cloudnine-profile/reviews/) Pricing Pricing available upon request ### About CloudNine CloudNine is a cloud-based eDiscovery platform that assists professional services, law firms and information technology organizations to find, store, review and create legal documents. The solution includes preservation analysis, compliance and review automation functionalities. CloudNine helps legal teams with collections, cleaning, review and analysis of data. The solution also automates manual tasks in production and privilege logs. Legal experts can upload documents to the cloud after document creation for easy access. CloudNine fulfills compliance requirements of ISO 27001, SSAE 16 Type II Audit, PCI DSS, EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for data security. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, a knowledge base, email and phone. Wondering if CloudNine is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. ## CloudNine User Interface ## Popular CloudNine Alternatives Main Product CloudNine 4.8 [(52)](https://www.softwareadvice.com/legal/cloudnine-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.88Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Everlaw](https://www.softwareadvice.com/legal/everlaw-profile/) 4.9 [(87)](https://www.softwareadvice.com/legal/everlaw-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.58Value for money - 4.74Customer support - 4.62Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) 4.4 [(234)](https://www.softwareadvice.com/ediscovery/nextpoint-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.41Value for money - 4.68Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) 4.6 [(60)](https://www.softwareadvice.com/legal/lexbe-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.50Value for money - 4.74Customer support - 4.30Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [Relativity](https://www.softwareadvice.com/legal/relativity-profile/) 4.2 [(57)](https://www.softwareadvice.com/legal/relativity-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.53Value for money - 4.21Customer support - 4.34Functionality Pricing Starting at $1.00 per year Get Price Alternative Product [CaseFleet](https://www.softwareadvice.com/legal/casefleet-profile/) 4.7 [(39)](https://www.softwareadvice.com/legal/casefleet-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.55Value for money - 4.97Customer support - 4.42Functionality Pricing Starting at $40.00 per month Get Price ## CloudNine Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CloudNine Features - Popular features found in Electronic Discovery Archiving & Retention Commenting/Notes Compliance Management Data Import/Export Document Management Full Text Extraction Full Text Search Metadata Extraction Optical Character Recognition Tagging Topic Clustering - More features of CloudNine Access Controls/Permissions Audit Management Collaboration Tools Document Classification Document Storage eDiscovery Indexing Keyword Search Projections ## CloudNine User Reviews Overall Rating 4.8 Ratings Breakdown 5 79% 4 19% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.9 Functionality 4.6 VR Verified Reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed August 2019 Incredible Product 5 Incredible support team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am a heavy user of LAW PreDiscovery, the endless things that can be done in this product. Cons: I really don’t have anything that I dislike about them! Read More TA Taoheed A. Verified reviewer Legal Services 1001-5000 employees Used monthly for more than 2 years Review source Reviewed September 2024 CloudNine LAW 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The support is excellent. Cloudnine support has helped me through many a problem in a timely fashion, their knowledge of the application and the speed to resolution is outstanding. With most products, the support dictates the overall user experience, and I must say, I am very happy with the Cloudnine LAW, thanks to the support team. Cons: Nothing comes to mind at the moment, however, my experience has been good. Read More RG Robert G. Verified reviewer Legal Services 51-200 employees Used other for less than 2 years Review source Reviewed June 2017 Experience 3 I had positive experience with the company . What ever my need they were able to help Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: Flexable, client service and their knowledge and experience in the space. They where able handle all request. Read More JB Janet B. Verified reviewer Management Consulting 11-50 employees Used daily for more than 2 years Review source Reviewed May 2023 Concordance databases 5 I have been very pleased with my experience. The support team has also always been very helpful despite the fact that I can't screenshare. We figure it out! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I find Concordance to be the easiest program for creating, updating, and searching databases. I love the fact that I can save a 'snapshot' of my work so I am not duplicating my efforts. The searches I did are listed right there. If I am in the midst of reviewing a large search, the 'snapshot' returns me to the last document I was reviewing in the search. It's great! The ease and swiftness of tagging documents far exceeds my expectations. It is easy to sort documents by date order. Cons: I am thinking hard about what I would change and I can't think of anything at this moment. Read More GB Gail B. Verified reviewer Legal Services 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2023 CloudNine Review is the Solution for Document Management 5 CloudNine has been a positive change in our law firm. The technical personnel are responsive and ready to assist. They provide excellent training and, even when an issue gets complicated, are willing to assist so we meet deadlines and our productions are complete. All personnel we have dealt with have been professional and knowledgeable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CloudNine was very easy to transition to (from Concordance). It is much more user-friendly and intuitive, especially when uploading new documents and productions. Cons: The only negative I have with CloudNine is the user's inability to change the background coloring. When working for hours at a time on document productions a change of color would relieve eye stress. Reasons for choosing CloudNine We wanted to move into the cloud and Xera was much higher priced. Read More BS Brandon S. Verified reviewer Legal Services 2-10 employees Used weekly for more than 2 years Review source Reviewed May 2024 YOU NEED TO USE THIS SOFTWARE 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In my 27 years in this industry, I had never come across a software that is so user friendly and easily customizable. CloudNine Review far surpasses all of my expectations when it comes to searching. You can build easy or extremely hard searches with very little effort, and the results and accuracy are great! Combining the searching capabilities with the ability to easily create tag fields in multiple formats and tag the documents quickly on the fly has cut review time down drastically. I have also had great experiences with the staff at CloudNine. They are extremely responsive and the client services team I work with gives me the best experience of ANY vendor I have ever used in my career. I highly recommend this team and software!!! Cons: I have yet to find anything that has truly disappointed me with this staff or software. Reasons for choosing CloudNine I have looked at several different review solutions over the years, and this one just sticks out as the most user friendly, while still being amazingly robust. Read More DO Daniel O. Verified reviewer Law Practice 51-200 employees Used daily for more than 2 years Review source Reviewed May 2023 Litigation document collections, review and exhibit preparation 5 Software has been great to work with and support has always been a positive experience to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This is a great all in one tool for collections, reviewing and producing litigation documents. Witness prep kits easy to manage within document collection. Cons: Document production can be slow with large source documents when producing to tif images. Reasons for switching to CloudNine At the time Dataflight was a better product which is the predecessor to CloudNine Read More MI Michael I. Verified reviewer Law Practice 51-200 employees Used weekly for more than 2 years Review source Reviewed January 2024 Michael I. 5 My experience with CloudNine has been excellent. Their sales and support are top-notch, helpful, and friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I like about CloudNine Law PreDiscovery is that it is fast, nimble, and flexible. It allows me to take control of my eDiscovery projects, saves me time and the client money by allowing me to do more on projects versus outsourcing them. Cons: Would like to see LAW PreDiscovery further developed to take advantage of more core processing power as computers become more powerful. Read More RB Rick B. Verified reviewer Legal Services 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2023 Ready to go from the start. 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Allows searching of the document pool as soon as they are loaded into the program. Cons: I really don't have any major cons about using the program. Read More BG Bradette G. Legal Services 11-50 employees Used daily for more than 2 years Review source Reviewed August 2017 CloudNine offers ease of use and exceptional customer support. 5 Offering a database that any level of experience user could review and perform tasks. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database. It removes factors that are not necessary to review and tag/code documents. Also, the customer service and training is superior. You won't find a better trainer. Cons: It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet. If you ask CloudNine to configure something new for you, they will always do their very best. They continually strive to meet your needs. Vendor Response Thank you Bradette for the kind review. We are grateful to have the opportunity to support you in your eDiscovery efforts. Replied August 2017 Read More Showing 1 - 10 of 52 Reviews [See All Reviews](https://www.softwareadvice.com/legal/cloudnine-profile/reviews/) ## CloudNine Popular Comparisons [Everlaw vs CloudNine](https://www.softwareadvice.com/legal/cloudnine-profile/vs/everlaw/)[Nextpoint vs CloudNine](https://www.softwareadvice.com/legal/cloudnine-profile/vs/nextpoint/)[Relativity vs CloudNine](https://www.softwareadvice.com/legal/cloudnine-profile/vs/relativity/) [Compare All Alternatives](https://www.softwareadvice.com/legal/cloudnine-profile/alternatives/) ## Other Top Recommended Electronic Discovery Software [Logikcull](https://www.softwareadvice.com/ediscovery/logikcull-profile/) **4.6** (269) Recently recommended **16** times [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) **4.6** (60) Recently recommended **14** times [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) **4.4** (234) Recently recommended **0** times [DiscoverText](https://www.softwareadvice.com/customer-experience/discovertext-profile/) **4.6** (111) Recently recommended **0** times Stuck Between Options? 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