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ContractSafe vs Gatekeeper
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
February 10, 2025
December 16, 2024
Pros/Cons
Pros
- The training materials are very good. Best of all, the email notifications help us meet notification, renewal, and other key dates.
- It has all of the functionality we need at a great price. I feel that the platform is continuing to improve and customer service has been great about asking for features that I would like to see.
- It was very easy to set up and roll out to all our different departments. It is a very cost effective and organized way to have a single location to keep all important contracts safe and accessible.
Cons
- Before using ContractSafe, I would miss contract expiration dates and get trapped into another contract through auto renewal.
- Maybe it could be a little difficult to use in the first place.
- Think improvements could be made to speed up the work of those who spend hours a day in CS. AI is very poor and never used.
Pros
- The customisation within Gatekeeper allows us to utilise the native functionality to the best of its ability. Gatekeeper has enabled a proactive and scalable approach to supplier management.
- The abilty to be able to track the supplier onboarding process through your workflows is excellent, providing you the ability to track progress.
- Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process.
Cons
- The workflows and transitions are sometimes hard to configure.
- It's more costly when compared to competitors but it's also much more product for the money.
- On the part of the costumer sales it could be a bit confusing to complete so many details.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
