About Docket Alarm

Docket Alarm is a cloud-based legal management platform that helps businesses access court records and streamline administrative operations. Using its search functionality, professionals can retrieve case information from federal, bankruptcy, state or intellectual property specialty courts and law agencies.

Key features of Docket Alarm include optical character recognition (OCR), matter management, single sign-on (SSO), event calendar and reporting. It comes with an analytics workbench module, which lets users gain insights into Patent Trial and Appeal Board's (PTAB) activities, judicial profiles or case flows through predictive analytics. Managers can receive automated alerts about new lawsuits, download docket entries and export case information. 

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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of Docket Alarm

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

May 2020

Armin from Hunton Andrews Kurth LLP

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Innovative user-interface for legal research

Generally positive experience.

Pros

Nice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download.

Cons

I wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry.

May 2020

Idan from Intelligo

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

Avid users of the api to find legal data about individuals

It helps us extend our legal coverage and provides a very useful api access.

Pros

The extensive coverage and querying options, the access via api.

Cons

1. More county courts coverage - especially NY and Massachusetts 2. The ability to filter by dates in the api query - in both pacer and docket alarm. 3. More details in the initial query, so I don't have to get the full case just to find it's not about the person I was looking for. Mainly in Docket Alarm end point.

May 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

May 2020

Docket Alarm is Okay

Pros

Easy to use and there are a broad range of cases available

Cons

Some legal documents have a paywall; I wish that there was some way to inform the user of that before the user clicked on it

May 2020

Scott from Paralegal Consulting Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Docket Alarm - Great for Research

Docket Alarm has been beneficial in searching for specific types of cases for clients. It has streamlined the process and delivered better results. The search and alert functionality has been a good way to stay current on cases and topics.

Pros

Docket Alarm has provided good coverage of federal cases. It's limited state coverage has proven to be good where available. The feature I like most is the expanded search ability which allows you to narrow down cases or find the exact documents you are looking for with ease. It is a time saver when searching for specific types of cases.

Cons

There were a few hiccups with downloading information but Docket Alarm's customer service was fast and responsive. They updated me on progress and solved the issue in a timely manner. I couldn't ask for better customer service.

Reasons for Choosing Docket Alarm

Cost was a deciding factor.

May 2020

colleen from Paul Hastings

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Legislative Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Docket Alarm

Pros

Accessing the documents and that they come with the email saves time and resources!

Cons

nothing at this time it works well for what I use it for