Docket Alarm dashboard
Supported Operating System(s):
Web browser (OS agnostic)About Docket Alarm
Docket Alarm is a cloud-based legal management platform that helps businesses access court records and streamline administrative operations. Using its search functionality, professionals can retrieve case information from federal, bankruptcy, state or intellectual property specialty courts and law agencies.
Key features of Docket Alarm include optical character recognition (OCR), matter management, single sign-on (SSO), event calendar and reporting. It comes with an analytics workbench module, which lets users gain insights into Patent Trial and Appeal Board's (PTAB) activities, judicial profiles or case flows through predictive analytics. Managers can receive automated alerts about new lawsuits, download docket entries and export case information.
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13 Reviews of Docket Alarm
Average User Ratings
Overall
4.46 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2020
Armin from Hunton Andrews Kurth LLP
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Innovative user-interface for legal research
Generally positive experience.
Pros
Nice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download.
Cons
I wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry.
May 2020
Idan from Intelligo
Verified Reviewer
Company Size: 11-50 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2020
Avid users of the api to find legal data about individuals
It helps us extend our legal coverage and provides a very useful api access.
Pros
The extensive coverage and querying options, the access via api.
Cons
1. More county courts coverage - especially NY and Massachusetts 2. The ability to filter by dates in the api query - in both pacer and docket alarm. 3. More details in the initial query, so I don't have to get the full case just to find it's not about the person I was looking for. Mainly in Docket Alarm end point.
May 2020
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
May 2020
Docket Alarm is Okay
Pros
Easy to use and there are a broad range of cases available
Cons
Some legal documents have a paywall; I wish that there was some way to inform the user of that before the user clicked on it
May 2020
Scott from Paralegal Consulting Services
Verified Reviewer
Company Size: 2-10 employees
Industry: Legal Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2020
Docket Alarm - Great for Research
Docket Alarm has been beneficial in searching for specific types of cases for clients. It has streamlined the process and delivered better results. The search and alert functionality has been a good way to stay current on cases and topics.
Pros
Docket Alarm has provided good coverage of federal cases. It's limited state coverage has proven to be good where available. The feature I like most is the expanded search ability which allows you to narrow down cases or find the exact documents you are looking for with ease. It is a time saver when searching for specific types of cases.
Cons
There were a few hiccups with downloading information but Docket Alarm's customer service was fast and responsive. They updated me on progress and solved the issue in a timely manner. I couldn't ask for better customer service.
Reasons for Choosing Docket Alarm
Cost was a deciding factor.
May 2020
colleen from Paul Hastings
Verified Reviewer
Company Size: 5,001-10,000 employees
Industry: Legislative Office
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Docket Alarm
Pros
Accessing the documents and that they come with the email saves time and resources!
Cons
nothing at this time it works well for what I use it for
