It is making my business grow.

I am extremely pleased with Docketwise. This software streamlined my Immigration practice and enabled me to process more cases in less time. One of the best features, in my opinion, is the ability for my Clients to answer the Online Questionnaires themselves at the comfort of their home or office. Once all of the questions are answered, I receive a notification, and all I need to do is to review the forms and assemble the packets. The Forms that are generated are always up to date, so I do not have to worry for the forms getting sent back due to being outdated. Software works well on the tablet too. Clients (and my staff) love how "user friendly" this software is. Definitely a great value for the money.

Some of the forms are not available yet, but I was assured that the team is constantly working on adding new forms and features.

Docketwise allows me to collect my clients' information in an easy-to-understand format. Regardless of which immigration form I need to generate, I know that the same information will populate each one. There is no need to retype the same facts over and over again into different forms for the same client. I also know that I'm using the most recent form that USCIS requires. I also use the To-Do list feature and have imported some of my own forms and checklists. Overall, I am very satisfied. The price is right for me as I continue to build my practice. I feel like I have all of the advantages that the big firms have because I purchased Docketwise. I know that I'm not missing anything. It helps me practice smarter, more efficiently and with confidence.

I liked how straightforward and streamlined the software is. It is easy for my clients to navigate once I send them the link to complete an intake form. And, as an added bonus, it is easy for me to use too. The set-up time is minimal and the instructions are in plain English that "mature" lawyers like me can understand. And, when I can't figure out something, I am completely confident that someone from tech support will call me back right away and answer my questions respectfully and explain everything in easy-to-understand terms. This program is amazing! It's a great value for how well it works and how much support Docketwise offers to users.

I honestly can't think of anything that is limiting or difficult about the software. The few issues I had were only related to my learning curve. But again, I sent an email off and scheduled a training session. They explained everything and were quite patient with me and my questions.

Good experience overall

User friendly software, good customer support.

Would like more smart form bundles for immigration forms .

Although my previous review listed several issues with the forms, the only issue that I still have with the platform is the autosave feature and no undo button. Other than this, I think that the program is overall effective and really helps differentiate my practice with other firms. When clients use Docketwise to enter in their information, it allows our office to use our time for more important things.

1. You can send the questionnaire over to the client. The client only has to answer the question once and the information goes across to the other forms. 2. The client makes an account and they can edit the immigration forms. Most of my clients really like this feature and it makes my business more efficient. 3. The platform has changed since I started using it about a year ago. They have more options now. 4. What I like most is the fact that I no longer have to worry about using the current edition date of the various USCIS forms. Docketwise updates the documents regularly and the information that was inputted into the old form is moved over to the new form. 5. There is a direct contact person so if you have issues you can contact them.

1. There seems to be occasional bugs. Sometimes when you send the issue over to the developers they can't replicate the issue.

Great

Very easy to use. The forms are always up to date. I really enjoy the interface and how you can contact the client to complete the questionnaire.

If there is an issue, you contact customer service

Docketwise has completely changed my practice for the positive. The time savings in having the client fill out the questionnaire and the ability for the seamless population of that data in the forms is a huge time saver. For the clients, it looks top notch. For my staff, it simplifies their work. All this at a very reasonable rate. What's not to love about this product?

As with any digital product, there are bound to be technical issues. However, the customer support has been very responsive and have managed to get me going in no time. With the new version of this product (3rd), I wish there were more advance notice of the changes that would be coming and a comparison of the previous version and the new version. I felt like the new version was a "surprise" when it showed up on my screen. An email to all current customers of the change over would have been helpful and a video of the changes even more.

I'm really impressed with their rep's commitment to excellent customer service. He responds to emails within about five minutes and is always available for a call. We've been using Docketwise for over a year and in that time have come across a handful of issues –– each of which the team took care of immediately. I'm overall really happy with Docketwise.

Docketwise is extremely easy to use. It streamlines the entire process of completing immigration forms and we use it daily. We simply send our clients an invitation to complete the survey from the comfort of their own home, and within 20 minutes an entire adjustment of status packet (I-130, I-485, I-765, I-131, I-864) is ready to go!

It would be great if we could white label the domain. Also, some questions are phrased in a confusing way. They're working on both these things however.

I cannot imagine trying to practice immigration law without Docketwise.

After a brief learning curve this product is very easy to use. Great customer support - when a bug or an issue does arise they are quick to respond and to fix. Frequent updates to forms. Adding new features regularly. Works perfectly on my iPad Pro, which is my primary computing device.

No problems with this product. Would recommend without hesitation.

The interface is intuitive and pleasant to use. You can also tell it was designed by an immigration lawyer as the questions make good sense legally. Customer support is superb and we receive extremely fast responses to our questions.

It's great for family-based cases but the full employment immigration features are still being rolled out.

The folks at Docketwise have been extremely responsive to our questions, issues that have arisen, and even suggestions/requests for changes in the software. The training and tech support is unparalleled. We have been deeply satisfied with Docketwise, as it has significantly enhanced our efficiency in serving our clients. Thanks Docketwise!

The software provides an avenue for efficiency in our immigration work, is extremely affordable, and allows us to collect our client immigration case status information in an extremely accessible form.

Initially, it wasn't as intuitive and user-friendly, but the technical support, training, and updates have more than made up for the initial struggles.

I love the time saving nature of this software. Previously, we had our clients handwrite their responses on paper, or they would sit with a member of our staff for hours. Docketwise allows for my clients to conveniently actively participate in their form filling, then I as the reviewing attorney can go over it all and clean it up. It cuts out redundancy and clients get served faster.

(1) It can be difficult to reprogram the way you and your office organize and manage clients. It's a challenge to retrain those in your office to follow Docketwise's procedures. (2) There can be a bit of lag in the system at times. Occasionally there are glitches.

I really appreciate being able to input receipt numbers once cases have been filed and be able to see updated on the same page. I also to like the tracker that very easily lets you know what step in the case each matter us at. The questionnaires for the forms make it very easy to get multiple forms done efficiently.

There are some glitches when printing individual forms as opposed to all forms but overall nut many issues.

It has reduced the time in following up with clients for information. IT's been great!

The questionnaires for clients are perfect. They ask all the questions necessary for the forms. There's no real follow up with clients to gather additional information. The support from the company is simply amazing. They listen and if possible, they implement it.

When something is missed in the profile, you can't fix it on the form but have to find it in the profile to enter in the information which can take time. However, after speaking with them about it, they are in the process to have the information you put in the forms to automatically update the profile - which is going to be huge!

I initially selected this software because its design is excellent and it integrates with Clio. They consistently release updates that make it better. The have now opened their API. They are always willing to listen and are open to product suggestions.

I would like to see them continue to open the API and documentation, but they are definitely leading the way on this front.

Software interface and gathering info from clients via online questionnaires

e-filing forms is still in beta mode. Reports can be improved.

It's been a game changer for me in terms of time. Clients like answering the questionnaire on line. I love the fact I can generate all the forms necessary for submission.

I like the fact that all my forms can be generated from the answers to the questionnaire. The program really saves times. It's easy to use and easy to correct or add information to the forms. When I have a question Docketwise answers it right away.

I don't have anything negative to say.

Docketwise has streamlined my practice. It has saved me time and money!

It allows me to obtain all of the information that I need to complete my clients' cases efficiently and accurately.

Customization is not something that I need at the moment, but I would like to be able to customize some things in the future.

Ease of use. Clear, intuitive and GREAT customer support when I've needed it - which is more to make suggestions than because there is a problem.

This isn't a con, but as this is new software, changes are still being rolled out. So the software doesn't yet have all the forms I need, but I know they are in the pipeline so I for sure can wait for them. In the meantime, my immigration practice runs on Borderwise where form generation is concerned.

Functional and administratively quite content with DW.

It's comprehensiveness, versatility, and functionality.

Presented a bit of a learning curve and sometimes confusing navigation issues.

A program easy to work with

The languages option and how we share link with beneficiaries.

bugs, no numeration for the matters, browser's issues situation

saves time

I like that I can invite my clients to fill out the questions on line and I am notified when they are completed. Then I can have the information populated onto the USCIS forms and send them to my clients for their review.

In the beginning I had difficulty using the program because I am not very computer savvy, but rep was always so helpful and was able to answer my questions so I could use Docketwise more efficiently.

I like productivity software. Its a time saver that helps get the job done.

The software is intuitive. Must have been built with a actual practitioner or by one. Great for saving time and moving work along the line.

Able to complete the work faster.

The easiness of using it. i am able to input information on each client and it is done within minutes.

The only thing that i can think of is that the company does not have all the forms in terms of business immigration or removal defense, but I am assured that they will be available soon.

So far great!

The program is affordable for a solo attorney; Easy to navigate and figure out; The electronic questionnaires are their best feature.

I wish I could change the font on t he forms but that is just my preference.

I love it. It's been amazing and it's increased our speed and productivity exponentially!

Allows clients to enter their info directly, taking our middle man step completely out of the equation.

Doesn't integrate into online form filing with USCIS