Time Tracker vs MyCase

RATING:

4.4

(3006)

Time Tracker has 3006 reviews and a rating of 4.39 / 5 stars vs MyCase which has 682 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (3006)
4.7 (682)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 24, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Time Tracker is the perfect blend of ease of use coupled with powerful and robust option setting.
  • I like how it helps streamline my organizations to bill hours effectively.
  • Cons

  • Screening handling can be a headache at times but is really the only negative that this software throws at you.
  • I found the downside of this software to be that I entered time and it sometimes disappeared, causing me to enter data more than once.
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  • Pros

  • All your cases and documents are on hand at all times. The new email and text messaging integration are great tools to keep all communication in one place.
  • The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.
  • Cons

  • It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.
  • The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.
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Pricing Range
$
$
$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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212 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos