About Expert

Aderant Expert is a legal practice management software solution that delivers case and matter management, global financial management, time and expense capture, fully featured billing and e-billing, and enabling practice tools with secure, mobile access.


Read More

Supported Operating System(s):

18 Reviews of Expert

Average User Ratings

Overall

3.5 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(8)

8

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

February 2019

Thaylissa from Quintairos, Prieto, Wood, & Boyer, P.A.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2019

Simple time entry

Pros

I enjoy how I am able to keep track of time and managing the billing system with ease.

Cons

Dont like that we must shut down the system in its entirety to run the bills but, only done for a small amount of time.

May 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Solid in the legal vertical

Overall positive. The core app is solid and works well. The newer Services Framework apps are now maturing to be good. The overall direction of travel with the product is encouraging.

Pros

It covers all aspects of legal practice for firms of a certain size. It is solid as a core for building a legal practice And easily customisable to handle localisation. Allows augmentation using the core data and has a well documented data dictionary which helps with custom reporting and BI.

Cons

Upgrades are challenging and QA needs to improve. Complexity can be daunting making it harder to fully skill up technical teams.

Reasons for Choosing Expert

It was Elite Enterprise at the time. The ability to customise and adapt was seen as valuable and has proven so. We do not regret the decision.

April 2017

Dawn from MRHFM Law (Maune Raichle)

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

April 2017

Limited Customization is the Biggest Problem

We have used the software since 2010 and it was Client Profiles. When Aderant took over the company there have been some upgrades but not many. Some needed features were taken away and others that are not very useful were added. Our biggest issue is that there is little to no customization on the screens you need to customize and the things that need fixed take forever to get done in a patch which is unacceptable for clients to have to "live" with problems for months to a year. Another issue is that they provide you with a reporting system but when you need help with it, they charge you an expensive fee per hour to talk to you. You cannot provide a software for someone to use and just turn them loose with no training on it at all. They are currently revamping the software to a web-based version with many more customizations. We will see where this goes. I am optimistic

Pros

Ease of use, customer service has definitely improved

Cons

Limited on customizations and software is definitely not made for mass tort.

July 2021

Dan from Dan Francis Law Firm PLLC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

4.0

July 2021

Read between the Lines like an Expert

Pros

Great file management for researching issues in a case or topic. Very helpful and eliminates the need for one of the staff members as this saved a ton of time.

Cons

Getting to understand it and make sure the database is complete. I feel like I am still underutilizing it in my research and need more intuitive devices, so I am sure I have a complete material survey.

Reasons for Switching to Expert

Less time organizing the files to search and better OCR capabilities.

May 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

May 2021

Works well, sometimes

Good and bad at times. Relying in this to keep track of time and worried sometimes that time is not being saved.

Pros

Nice to track time for work completed. Easy to use and track all time. Nice set of features for accomplishing goals.

Cons

I've had many errors with this software. It crashes on me often and can cause problems at times with tracking time.