Great Litigation Software
I am a Michigan licensed attorney and have been practicing since 2001. Most of my practice is focused on business and employment litigation supplemented with employment law compliance and Internet related transactional work. In the middle of 2014, after years of using Lexis Case Map and TimeStream by Ntrepid, as well as other options (Word documents to create outlines, Excel to track data, etc.) I tried Factbox on a trial basis and shortly thereafter became a full-time, paying customer. It has become an integral part of my legal practice for myself and paralegal. There is a very short learning curve. Both my paralegal and I were able to use it with minimal time trying to figure out its features or setting it up for our cases. The software is extremely flexible in terms of using it for a diverse range of cases. Yet, it is very easy to set up case templates to efficiently recycle legal work product for the next case. Also, FactBox does not require any advanced server configurations or other technology specific integrations for my paralegal and me to use the product in the office or remotely. In contrast, other products required setting up onsite hosting solution and/or hosted options with additional fees/licensing in order to have real-time, remote access. Also, the report features have created a number of efficiencies relative to depositions and other court proceedings. For example, tagging ¿facts¿ with certain keywords allow me to generate reports (word documents or spreadsheets) with information specific to a deponent. Also, it allows for a centralized database where information about witnesses is collected. We also use the witness information to generate witness list. Additionally, the customer service has been top-shelf; Very responsive and knowledgeable about the product.