Freshsales

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Ratings & Reviews

Overall Rating

4.67 / 5 (446)

4.78 / 5 (338)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 26, 2020

May 15, 2020

Pros/Cons

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

  • Pros

  • Love the ease of use for the billing program. It's clear, easy to use, and easily adaptable / modifiable for your billing needs.

  • Great tools, great automation, great customer support

  • Cons

  • No problems except I wish there was an app for Windows like there is for Apple.

  • Monthly expense is high for a solo firm, but it gets the job done. Customer service doesn't implement suggestions for changes very often.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

105 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots