GrowPath

RATING:

4.6

(61)

About GrowPath

GrowPath is an AI Powered, cloud-based case management and client intake solution designed for attorneys and paralegals in small, midsize and large legal firms. Features include lead scoring, document management, matter trackers, market measurement tools, productivity optimization and more. GrowPath enables attorneys and paralegals to score leads from the initial call or web form fill. The platform enables fully integrated communication with clients, adjusters and other case stakeholders via text, email or voice call and share details and documents with them. The solution includes case headers, event timelines and user behavior analytics that help users keep track of their firms' workflow. GrowPath also features AI-powered 'buzzword' technology that helps users identi...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GrowPath Pricing

Per-user / paid annually. Contact GrowPath directly for pricing details.

Starting price: 

$79.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Case management view
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GrowPath Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GrowPath

1 - 5 of 61 Reviews

User Profile

Jeremy S.

Verified reviewer

Law Practice, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Amazing Case Management Software

GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to our old case software management after using this program.

PROS

This software improves efficiency and allows us to evaluate data to determine where we can improve and cut costs. The ability to send and receive client text messages that are automatically posted to the case is a big time saver.

CONS

There were some growing pains the first few weeks when we transitioned from a popular case management software to GrowPath, but this was really our Firm learning how to use something new. No real complaints.

Colton

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The Best Software Company We Have Ever Worked With!

From the sales demo, through the integration of our team, to the first day live in our system, we have had a fantastic experience with this company, and every individual involved.

PROS

The customer support, and the implementation team (along with the [sensitive content hidden] and the client success manager) have all continuously met with us and worked with us to achieve our goals. We have not had a single situation where we were left out in the cold (so to speak) and have only ever had very positive interactions with every member of their team. The fact that they are still innovating and updating and adding new features is also a major plus, as our software is growing with our firm.

CONS

I wish there was a tighter integration between Grow path and One Drive (this is a newer feature so they may be adding more functionality in the future, I do not know), but I wish there was a way to sync a folder structure in One Drive with the document categories in Grow path (although, this is more of a convenience than a need).

Reason for choosing GrowPath

Ease of use, the quality and humanity of the team and the excellent and growing feature set.

Reasons for switching to GrowPath

Our firm needed a new system that would allow us to grow instead of limiting us technologically.

Thomas

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2023

Growpath Review

My overall experience is subpar. I have been with Growpath since we started at this firm. Before we were given access to the database, getting our requests filled in timely was terrible. There are a lot of functions I believe we can utilize but access to those functions are not easy. Once we received the database for our IT to work with, things have been easier. There are still functions we would like to see with Growpath in the near future.

PROS

The visibility is attractive.The automatic file transfer from emails and textsIntegration with zoomAbility to send electronic signaturesCalendaring

CONS

Reporting functionsMerge documentsNo ability to duplicate casesFile managing

Reason for choosing GrowPath

It was a decision made by our owner of the firm.

Reasons for switching to GrowPath

Our case management software did not provide what we wanted.

Vendor Response

Hi Thomas, Thank you for your feedback! As we have done in the past with your firm, we are always happy to listen and consider your feedback for additional product features and enhancements.

Replied March 2023

JoEllen

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Growpath: Paving the way for the future

Utilizing the dashboard has helped me keep track of the daily activities of the firm and also assists in monitoring productivity.

PROS

This software has navigated our firm through case management, positive client communications, and has helped in the overall organization of files with our firm.

CONS

The one thing I would like is for Growpath to be able to house other documents that are not file related. I currently have to keep them in a separate location so that I can utilize them when needed.

Reasons for switching to GrowPath

we wanted a system that would cater to our needs and to the needs of our clients more efficiently

Tracy

Legal Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Great Case Management System for PI Law Firms

GrowPath has increased the firm's ability to manage production from a birdseye view without sacrificing what the legal teams need on a day-to-basis to manage a client's case.

PROS

Reporting features, reminders, matter trackers,

CONS

GrowPath is not flexible enough to integrate with many software and programs that we need to run the firm efficiently. The Disbursal Sheet function: We must download a new version with each change.

Reason for choosing GrowPath

The reporting capabilities and business intelligence through Sisense.

Reasons for switching to GrowPath

We needed a cloud-based case management system.

Vendor Response

Hi Tracy, Thank you for your feedback! GrowPath is in the final stages of releasing our new API which will make it significantly easier to integrate with 3rd party programs.

Replied March 2023