--- title: "Ideals Virtual Data Room Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ideals Virtual Data Room. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ideals Virtual Data Room is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/ideals-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Ideals Virtual Data Room](https://www.softwareadvice.com/legal/ideals-profile/) / Ideals Virtual Data Room Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/ideals-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/ideals-profile/alternatives/) # Ideals Virtual Data Room User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 324 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 260 reviews (80%) - 4 stars: 60 reviews (19%) - 3 stars: 3 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The organization of documents, rooms and permissions for due diligence processes made it easy for even those who aren't quite tech savvy. - The upload experience and keyboard shortcuts were genuinely helpful for daily work. - Keyboard shortcuts made navigation efficient once you learned them. ### Most mentioned cons - My data room was locked when the billings team had sent the invoice and this was paid - The inability to edit questions and answers in the Q&A section. - The Success Team don't talk to the billings team and they don't talk to the operations. ## Ideals Virtual Data Room customer reviews Showing reviews 1-25 of 324 (page 1). ### Review for virtual data room - Overall rating: 5/5 - Reviewer: Bhawna D. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with iDeals Virtual Data Room was positive. It provided a secure and organized way to store, manage, and share sensitive documents. The platform was reliable and easy to use, although some advanced features required a little time to get familiar with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about iDeals Virtual Data Room was its secure and user-friendly platform for storing, organizing, and sharing sensitive documents. The access controls and easy document management made collaboration convenient while keeping information protected #### Cons One downside of iDeals Virtual Data Room is that some advanced features can take time to learn. The platform can also feel a little expensive compared with simpler document-sharing solutions. --- ### Purpose-built for multi-counterparty diligence — and the Claude integration is a real differentiator - Overall rating: 5/5 - Reviewer: Cameron G. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We selected IDEALS to consolidate external due diligence — tenant, lender, and project finance — into one controlled environment where every party accesses current files and we control who sees what. It has delivered on that. Permissioning by group is straightforward, the interface requires almost no training for external users, and the usage analytics help us continuously improve the experience for counterparties. The Claude integration meaningfully cut our diligence response times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The permissioning model is the standout. We run diligence with tenants, lenders, and project finance parties simultaneously, and IDEALS let us segment access cleanly by group without maintaining separate rooms. Building and updating group permissions is fast and intuitive — we can adjust what a counterparty sees in minutes rather than rebuilding folder structures. The platform also presents extremely well to external users. For counterparties, the data room is often their first real look at how we operate, and IDEALS gave us a premium, organized first impression that reflected well on our company. Reporting has been more valuable than we expected. Seeing which files each group is actually opening tells us where the questions are before they get asked, so we can tailor materials and get ahead of diligence requests instead of reacting to them. Finally, the Claude integration has been a genuine step change. We can query the room directly and turn around incoming diligence requests in a fraction of the time it used to take. #### Cons Being able to filter and assign permissions by tag — rather than working folder by folder — would save real time in a room with many groups and frequent updates. #### Reasons for choosing Ideals Virtual Data Room Ease of use was far superior for ideals platform #### Reasons for switching to Ideals Virtual Data Room Lack of security and difficult to control permissions. --- ### It was good while it lasted - Overall rating: 2/5 - Reviewer: Tara H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were pleased with the platform until they did an "upgrade" which subsequently increased the price. The items they included in the upgrade were not items we would be utilizing but would have to ultimately pay for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The organization of documents, rooms and permissions for due diligence processes made it easy for even those who aren't quite tech savvy. Our contact was helpful when/if we reached out. #### Cons When downloading files the downloaded file included the location number in the beginning of the document title, this was burdensome when needing to duplicate a room. I would have to download the entire room, rename each document and then go through the process of creating a whole new data room. It would have been much easier to be able to simply copy a data room as it was set. Some of the documents had too long file paths when downloading which would create 0MB files, not helpful. #### Reasons for choosing Ideals Virtual Data Room We actually moved away from iDeals to use FirmEx in June 2025. We had iDeals since around 2020 until the "upgrade" and price increase occurred. --- ### Well featured and easy to use VDR - Overall rating: 5/5 - Reviewer: Young K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Ideals Virtual Data Room has been excellent. Onboarding and migration were smooth, and the platform is well featured and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Ideals VDR for project transactions. I find the platform clean, intuitive and easy to use. It also offered better value for money when compared to its alternatives. #### Cons I found Ideals Virtual Data Room clean, well featured and easy to use, so I don't have anything to dislike. #### Reasons for choosing Ideals Virtual Data Room Ideals Virtual Data Room was better value for money #### Reasons for switching to Ideals Virtual Data Room Ideals Vitual Data Room offers all required features and better value for money --- ### Solid VDR for M&A but pricy - Overall rating: 4/5 - Reviewer: Sandeep S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Used iDeals as our sell-side dataroom for a 1-year M&A process. Overall solid platform that handled the core requirements well. File management and security features worked as expected. The upload experience and keyboard shortcuts were genuinely helpful for daily work. Customer support was a bright spot - always responsive when we needed help. However, the inability to click through from logs to files was a consistent frustration when tracking due diligence activity. The pricing structure also felt inflated, particularly for smaller deployments. Good product, but the value proposition could be stronger. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros File upload performance was excellent, even with large document sets. Keyboard shortcuts made navigation efficient once you learned them. Customer support was responsive and helpful throughout our year-long M&A process. #### Cons Major workflow issue: you can't jump directly from the access log to the actual file that was viewed, which slowed down tracking buyer activity. Pricing felt high for our needs, especially the pricing structure for smaller data amounts #### Reasons for switching to Ideals Virtual Data Room seemed more professional, easier to set up security --- ### Great user experice, no issues - Overall rating: 5/5 - Reviewer: Theophile M. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I never had issues with iDeals, no investor complained I was using iDeals vs another vendor (it is always a risk if you take a less known name) Great user interface, easy to upload files, modify, control what you share #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ergonomy and user experience is great i've been using iDeals for years now, with different companies #### Cons I it stil la pricey solution especially if you need to run a project on a longer period (eg fundraising) #### Reasons for choosing Ideals Virtual Data Room There are cheap alternatives that are not VDR but could do the job #### Reasons for switching to Ideals Virtual Data Room Firmex was very expensive at that time. otherwise I found about the same service --- ### VDR usage and comfortability - Overall rating: 5/5 - Reviewer: Krishna V. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. using for last 2 yrs. comfortable with usage and access controls Storage capacity as per requirement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros quick response to queries Usage is easy access controls are comfortable Email notifications where opted are regular #### Cons little bit higher on cost. Need to reduce a bit No other issues on Virtual Data Room to be mentioned #### Reasons for choosing Ideals Virtual Data Room it didn't suit us. hence Ideals (erstwhile Ethos) was selected --- ### Good but not great - Overall rating: 4/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good but not great. Usually the human support team is good and thanks to [sensitive content hidden] for helping out a few times but it took over 4 hours to fix the locked data room issue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It's intuitive, Easy to use, The indexing feature is useful if you are adding documents at different time. #### Cons The pricing is confusing and there always seems to be add-ons. The Success Team don't talk to the billings team and they don't talk to the operations. My data room was locked when the billings team had sent the invoice and this was paid #### Reasons for choosing Ideals Virtual Data Room I was familiar with ideals and did not require a highly sophisticated VDR --- ### Excellent customer service, value and ease of use! - Overall rating: 5/5 - Reviewer: Tara T. - Industry: Legal Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We recently switched from another VDR provider to Ideals, I can honestly say that the experience was seamless, great customer service, easy to use and the amazing value for your money. This was the BEST decision we have made when it comes to document management and storage. Thank you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We recently switched from another VDR provider to Ideals, I can honestly say that the experience was seamless, great customer service, easy to use and the amazing value for your money. This was the BEST decision we have made when it comes to document management and storage. Thank you #### Cons Nothing bad to say so far, if I had to think of 1 thing it would be the time difference for communication with their premium services team in Switzerland. #### Reasons for switching to Ideals Virtual Data Room inconsistent billing, addition fees, not transparent --- ### All you need VDR offering for a good price - Overall rating: 4/5 - Reviewer: Thomas v. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using Ideals for many years and we have never felt the need to switch providers, while being offered and asked many times. It delivers what you need a VDR to do without overclaiming or overcharging you for functionality you don't need. It is a no nonsense platform and we have been happy to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ideals VDR prodives all you need a data room to do, for a good price. It is easy to use and offers many options to make the experience as tailored to your due diligence processes as you want. I have had the need to use the customer service many times and they are always helpful and responsive. I also appreciate the improved layout since the front end update. We have had several account managers and all of them have been very helpful in finding the subscription that fits us most, without selling us things we do not need. Downloadable project archives, next to physical USB drives, are a great addition. #### Cons In a few processes we needed more granular data access options withing user groups. Nothing that could not be solved within the platform though. Q&A module setup can be a bit of a hassle, and at first try not very clear. --- ### Great Software - Overall rating: 5/5 - Reviewer: Raul L. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. iDeals is a great product. Provides the level of security needed to ensure your documents are protected. Ease of use was fantastic and customer service is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Security, User interface, and permissions flexibility. #### Cons Installation needed for downloading of encrypted files. Should be easier. #### Reasons for choosing Ideals Virtual Data Room Pricing, Functionality, Security, Server Location Options, Friendly User Interface. --- ### Simple and easy to use without compromising on functionality - Overall rating: 5/5 - Reviewer: Nick G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. Ideals offers a complete deal management platform which is easy to use, without compromising on functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and navigate. Full range of functionality and file management. Great platform for overall deal management and the email notifications are helpful. #### Cons No cons to note. I have never had any issues with the platform and it is fully fit for purpose with no training required. --- ### By far the superior data room for usability and function - Overall rating: 5/5 - Reviewer: Emily G. - Verified reviewer: Yes - Industry: Investment Banking - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have done a lot of research and used a lot of different data rooms and iDeals is by far the most user-friendly and customizable data room. The customer service has always been helpful with questions and also data import. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user-friendly features and the easy navigation of the data rooms are what I like best about iDeals. I love how customizable the permissions are and how the rooms are organized. This has made our transactions run a lot smoother. #### Cons There isn't a lot that I don't like about iDeals! I haven't run into any major issues and I think the pricing is fair for the great quality you receive. #### Reasons for choosing Ideals Virtual Data Room iDeals is user-friendly, and extremely customizable with the permissions. The pricing is comparable to other products but I think you get a really usable product with iDeals. --- ### It's a great product for data security - Overall rating: 5/5 - Reviewer: Rachel E. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We really enjoy using iDeals. They are always improving their product according to what their users really want. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iDeals is very secure and allows us to manage users and specialize each data room well. They've added a dash board that helps us view the status of the data room very quickly, which is important for what we do since we host a large volume of data rooms at once. #### Cons I would like a template folder structure to be a bit more easy to upload. I also would like iDeals to save my users emails so that I don't have to copy paste emails every time I use it. I also would love some sort of status capability. If I am the admin and I tell iDeals what documents I want uploaded in a particular structure, I want it to tell me % completion or what is still needed. #### Reasons for choosing Ideals Virtual Data Room The security and customization of the brand. --- ### Data room review - Overall rating: 5/5 - Reviewer: Daniel V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am familiar with the software and find it very easy to use from an admin and user standpoint #### Cons I wish the DR hierarchy could provide the option of both numerical and letters. I try to match buyer requests list and sometimes this is difficult because iDeals only have numbers --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: Barbora K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to navigate and use by us and our clients. iDeals staff is also always very helpful and replies to enquiries very quickly. #### Cons There is nothing I came across that I would not like. --- ### Data room function is easy - some glitches - Overall rating: 4/5 - Reviewer: Jesse S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. iDeals gets the job done - they are much less inexpensive than other VDR providers. Relatively easy to use but can be slow, customer services isn't so easy. Really need to enable iOS remote administration of the site. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy to set up, easy integration into file manager. I really like the "updated version" function which allows a new version of a document to easily replace a dated version #### Cons Since the very first day - no matter where in the world I am - the automatic time zone finder function is wrong. Every single instance I open the site I am forced to re-set my timezone. Customer service was zero. no idea how to fix this simple problem. Service - conducting a live chat is next to impossible (or at least it was) I don't want to get on the phone. REMOTE ADMINISTRATION! SO many times i've been out to dinner or on a train with no laptop and would be great to manage files and run administrative tasks from mobile. right now can only be a 'viewer" from mobile. Slow. Download speeds can be glacial. #### Reasons for choosing Ideals Virtual Data Room A more professional image - iDeals is purely a VDR geared toward transactions vs. other virtual file systems which don't have same control features. --- ### iDeals is ideal - Overall rating: 5/5 - Reviewer: Gary G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Way above expectations as a meaningful asset to the whole company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for general business execs -- non-IT Intuitive navigation Cost-efficient Good enhancements/upgrades recently made #### Cons Dashboard is useless for me yet it is the default landing page #### Reasons for choosing Ideals Virtual Data Room Recommended by colleague at another company --- ### Great platform for administering large tenders - Overall rating: 5/5 - Reviewer: Joshua D. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick and efficient for handling bids with a large number of applicants #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No direct communications communication with bidders, since all communications are managed through the iDeals platform #### Cons Not being able to remain signed in and having to log in everytime --- ### iDeals Virtual Data Room - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We needed (and continue to need) a data room to share sensitive business information with third-party partners and potential partners. The iDeals Virtual Data Room gives us the ability to create such access securely and to respond easily to the needs and requests of our partners. Because it has been so easy, it actually creates confidence in utilizing this platform with more partners and in other ways. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The setting up of the data room on iDeals' platform is easy and versatile. We had a need for different data rooms and for differing access to those rooms and it was easy to control. Creating access for third-parties was easy on both ends. Sometimes no complaints are the best compliments, and we were pleased with the implementation and on-going use of the data rooms without any problems. #### Cons One area that I personally found a little challenging was moving documents from one folder to another. To me it wasn't always intuitive, so I created my own, clunky, way to get documents from one place to another. --- ### Reliable and Customizable Data Room - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How customizable you can make data / folder access. #### Cons Not applicable, no cons to raise for this item. --- ### Simple to set up and manage - highly recommended! - Overall rating: 5/5 - Reviewer: Gabriel H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Support to set up the projects and VDRs. Ease of use. Visibility on the interactions between users and the VDR. #### Cons During the 4 months we've used it, I couldn't find any cons. There are obviously some minor suggestion on the product, but nothing I'd classify as a con. --- ### Fairly Intuitive and Easy - Overall rating: 4/5 - Reviewer: Angela T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has given us the ability to securely share data with prospective outside business partners - which has been great. And really the reporting abilities that you can export to know who is actually logging in and using the site is a great resource. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Once I realized the depth of reports I could run on usage/uploads/downloads etc. I found that quite compelling and am glad we are using this product rather than an internal drive with a secure link. #### Cons It can be a bit "clunky" at times - particularly if you are replacing items in a folder and you use a very specific naming prefix. Might be great to allow the Admin to select whether or not to use the default numbering system as part of the file name (we had already done so internally and therefore had to remove upon uploading). #### Vendor response Dear Angela, Thanks a lot for your feedback! You can switch off the automatic indexing in VDR settings (General Settings -> INDEX -> Automatic document indexing: -> Off) and use your own numbering, which in such case should be a part of a folde/file name. Please reach out if you need any help with this! Kind regards, Alexandra O'Brien Customer Success Manager Replied May 2020 --- ### Great to manage access, easy and quick loading - Overall rating: 5/5 - Reviewer: sharanya p. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. all good - quick to rectify any issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very little time spent on learning the features, easy to manage folders and subfolders - particularly the access. Better than other big players in the market. #### Cons the document numbering can be too long when you have multiple subfolders #### Reasons for choosing Ideals Virtual Data Room Ease of use --- ### 10/10 for iDeals VDR solution - Overall rating: 5/5 - Reviewer: Jannis F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ideals VDR was very good to work with. We received the support we needed to set it up and use it. Has helped a lot with investors., #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up, good reporting and right management structure. #### Cons It's very good, overall, easy to manage, no issues so far. ## More reviews [Next reviews](https://www.softwareadvice.com/legal/ideals-profile/reviews/?page=2) --- Ideals Virtual Data Room Reviews, Pros and Cons - 2026 Software Advice