KaleidaCare Solutions vs SmartAdvocate

KaleidaCare Solutions has 43 reviews and a rating of 4.35 / 5 vs SmartAdvocate which has 64 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.35 / 5 (43)

4.75 / 5 (64)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

July 27, 2020

June 10, 2021

Pros/Cons

  • Pros

  • For me, it is easy to use. I like how all features are easily accessible from the drop down menus.

  • Its simple to use, easy, our foster parents are able to enter their daily notes and understand how to use kcare which makes our job a lot easier.

  • Cons

  • It is expensive and takes a lot of training. But once you get the hang of it, it's very beneficial.

  • I would love to make reports for custom forms look a little better.

  • Pros

  • I enjoyed the ease with which I am able to move around the program. Every item on our intake has its place in SA and it's very simple to access.

  • It's easy to use and has a lot of options to make work easier.

  • Cons

  • The interface could be a little more intuitive in places, but generally very user friendly.

  • Some basics like "clipboard" aren't useful, but the company is responsive to requests for features

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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7 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos