About Knowliah

Knowliah is a cloud-based legal case and knowledge management solution that allows enterprise-level law firms and corporate legal counsel to effectively manage and organize matters and unstructured information/knowledge for improved decision making. With Knowliah's intelligent information management engines and Smart Search, legal professionals are able to find exactly what they need without the frustration of searching through countless documents. Key features include document and email management, knowledge management with enterprise search, and life-cycle case management.

Knowliah uses innovative algorithms to distill and enrich text with meta-data to manage unstructured information and knowledge. Text, documents, and emails are all automat...


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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Knowliah

Overall rating

3.33 / 5 stars

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March 2021

Andreas from Allnex

Company Size: 1,001-5,000 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

review of Knowliah by Allnex

We are using Knowliah as our contract and corporate database. We do not only use it as our filing repository but also to find actively for corporate management and contract (and other legal matter) management.

Pros

The powerful search engine and the automatic filing function. The reporting features which allow to extract csv files that can be filtered in excel.

Cons

The corporate management section could improve the org chart function.

Reasons for Choosing Knowliah

Because Knwoliah seemed to offer the solution with the best AI and highest efficiency gains.

Reasons for Switching to Knowliah

Previous solution was outdated, inefficient and user-unfriendly.

Response from Knowliah

Replied June 2021

Thank you Mr. Mestel for sharing your valuable feedback. We are glad to read that you and your team are satisfied with our solutions. You have mentioned that Knowliah's corporate management section could be improved. Well, we're thrilled to announce that our Corporate Entity Management module has evolved significantly, including for example flexible organisation charts. Your account manager will contact you to introduce some exciting new features that are part of our roadmap. Looking forward speaking to you soon.

February 2021

Julia from Keolis Deutschland GmbH & Co. KG

Company Size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

February 2021

System ok but better alternatives available

System is ok but better alternatives are available on the market.

Pros

The possibility to archive and view contracts

Cons

It works too slowly. A lot of time is needed to load all the files.

Response from Knowliah

Replied February 2021

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.

February 2021

Adriana from Keolis Deutschland GmbH & Co. KG

Company Size: 501-1,000 employees

Industry: Railroad Manufacture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

1.0

February 2021

Funktionalität ist etwas schwierig

Aktuell sehe ich keine Vorteile, alles funktioniert nur äußerst langsam, und widerwillig. D.h. häufig muss man Dokumente doppelt hochladen und speichern, bevor das System dies akzeptiert und hinterlegt. Das ist sehr anstrengend.

Pros

Die ursprüngliche Version, die eine einmal eingestellte Landesssprache bei jedem Login wiedererkennt, man kann Daten zum jeweiligen Vertrag einpflegen und monitoren.

Cons

Aktuell sind seit vielen Monaten (!!) in meinem Account viele Funktionen nicht mehr nutzbar: Ich kann z.B. keine Counterparty mehr eingeben, da Feld ist ausgegraut und funktioniert schlichtweg nicht, ebenso dauert ein Upload und ein Öffnen von Dokumenten ewig, wenn bereits mehrere Dokumente im System archiviert sind. Aktuell ist alles sehr langsam, und schwerfällig, da macht die Nutzung keinen Spaß und ich habe diese leider auf ein absolutes Minimum reduziert. Schade, denn ursprünglich war es ein wirklich gutes Programm.

Response from Knowliah

Replied February 2021

Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.