About Lawmatics

Lawmatics is the leading Attorney-Client Relationship Management Platform built for solo, small, and mid-to-large-sized law firms. Think legal CRM, client intake, marketing automation, and reporting and insights designed specifically for law firms looking to scale.

Features include:

CRM - Client Relationship Management - SMS/Text Messaging - Payments

CLIENT INTAKE - Automations - Custom Forms - Appointment Scheduling - Unlimited eSignatures - Document Automation - File Requests

MARKETING AUTOMATION - HTML & Plain-text Email Builder - Email Marketing Campaigns - Email Workflows - Audiences - Custom Email Domain

REPORTING & INSIGHTS - Full Analytics & Dashboard - Custom Reporting - Source Reporting - ROI Analysis - Site Tracking - API Acc...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

9 Reviews of Lawmatics

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

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Showing 1 - 9 of 9 results

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July 2018

User Profile Picture

Stephen from The Law Office of Stephen P. Shepard, LLC

Verified Reviewer

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Robust, Data-Driven Lead Management

Lawmatics saves me time by automating the lead management and cultivation process. It also helps me stay on top of leads, which ultimately means more clients.

Pros

Lawmatics is easy to use but packed with tons of data-driven and highly customizable features that make managing leads easy and less time-consuming

Cons

Lawmatics is still growing, and so not all features are fully developed st the time of writing this review

September 2021

Harjit from Sterling Immigration Ltd.

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Outstanding CRM for Law Firms

Overall it has been excellent and the team are a pleasure to deal with. After searching for many years to find a suitable CRM/Practice Management tool, I am glad to say we are nw settled with Lawmatics and won't be leaving!

Pros

The automations are great and give multiple options based on different entry conditions. At the same time it is fairly simple to set up a complex automation compared to other products we had demo's with. The layout is very intuitive and visually appealing. Everything has been thought out carefully and the design is simple and attractive and is not cluttered like many other CRM's we saw. Immigration practices are usually very lead heavy so having a system which funnels clients effectively through to booking an appointment and then onto conversion is a huge benefit to our organization. Additionally, the robust form feature enables us to gather all important information regarding a client's eligibility for a visa is a streamlined manner. The task feature is of great benefit as we can now generate a automated set of tasks and send out forms and retainers automatically according to the matter type. Overall the system has helped us to save several hours each week by automating monotonous repetitive tasks and enables us to focus on the practice of law.

Cons

As this is a fairly new product there are a few features which need further development such as the Appointment Booking feature. It would be great if this could be on par with Acuity for example. The system could also benefit from additional native integrations with payment processors other than LawPay. However, the team have made numerous improvements and are very responsive to feature requests. The [SENSITIVE CONTENT] and his team have a proven track record in the legal CRM and Case Management field and are very driven and passionate about helping their clients to grow their firms.

Reasons for Choosing Lawmatics

1. Automation 2. Email Marketing Campaigns 3. Practice Management 4. Price 5. Simplicity

Reasons for Switching to Lawmatics

Lexicata lacked any automation features and the email marketing campaigns were difficult/impossible to get going as they were done through MailChimp. Appointment booking, invoicing, reporting etc were all non-existent or very basic compared to Lawmatics.

April 2021

Nicole from The Hull Firm

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2021

Lawmatics is Good, But Expensive

Pretty good,[SENSITIVE CONTENT HIDDEN] was always responsive.

Pros

Lawmatics has automation capabilities that are out of this world.

Cons

The software takes a lot of time to figure out and I wasn't able to use it to it's fullest potential before becoming overwhelmed.

Reasons for Switching to Lawmatics

Lawmatics had more automations

September 2021

Nia from Conti Moore Law PLLC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Thank You Lawmatics For Making Intake A Great Experience!

Lawmatics has definitely made my job as an intake specialist a lot easier and for that I am grateful! I am able to use this resource everyday to ensure our clients are taken care of quickly and efficiently. I can really see this software developing into something even more than it already is and being a resource that I can turn to for almost anything in our practice!

Pros

The feature that makes this software the most useful in my job description is definitely the intake form being conjoined with scheduling. Its nice not to have to click back and forth between multiple different applications in order to schedule our clients and being able to do these things quickly and efficiently so we are not making our clients wait. It also makes it nice to not have to add anything to the outlook calendar from there and just having anything scheduled on lawmatics syncing to our calendars naturally.

Cons

The thing I like the least is definitely the referrals system. I wish there was an inner network within Lawmatics that allowed us to send and receive referrals right there on the platform. It would be nice to switch straight from the intake form and find a firm internally via Lawmatics so I can just send the data that I input into Lawmatics to the other firm without having to redo my work and descriptions for the clients.

November 2019

Michelle from Florida Women's Law Group

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Perfect CRM for a law firm

Their support is fast and friendly. Once you're setup, it's easy to use and has great reporting customization

Pros

Ease of onboarding. Easy to create emails, forms, etc.

Cons

During implementation, it was difficult to distinguish between the different contacts (client, contact, matter) within the system

Reasons for Choosing Lawmatics

Cost, features, and support

Reasons for Switching to Lawmatics

Cost

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Powerful but easy to use marketing automation

More than anything Lawmatics helps me instantly engage the inbound leads that I get from my marketing program. It helps me convert those leads into clients at a higher rate than if I relied solely on a person reaching out.

Pros

What I like most about Lawmatics is the combination of the powerful features that are available to me but with an ease of use that makes setting up potentially complex workflows a breeze.

Cons

It's still a relatively young product, and one of the things that I'm looking forward to is the increasing amount of integrations from other software to lawmatics. It already has a pretty robust set that integrates natively (and is very easy to set up), and more and more are being added which is a great sign from the market, which makes me feel confident that I made the right choice.

Reasons for Choosing Lawmatics

Because it was easy to set up and easy to use. Customer support is also super responsive.

September 2021

Michelle from Family First Firm

Company Size: 11-50 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2021

Great CRM

It's helped us to stay in touch with our leads and clients.

Pros

I like the ability to have detailed reporting, tracking, and automations.

Cons

I wish they had an app and a more mobile friendly website.

Reasons for Switching to Lawmatics

More options, better analytics.

March 2021

CeCe from Raza & Jones

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Great Product if you Know How to Use It

So far so good. Im still learning so there have been some bumps in the road. But overall with the help of the onboarding specialists they are making it a breeze.

Pros

I love the automations. It does take out a lot of the excess work that other products require. Saves quite a bit of time.

Cons

You really need to know how to use and understand this product if you want to work smoothly and efficiently. Thankfully they provide you with an onboarding specialist that walks you through everything and answers all of your questions.

Reasons for Switching to Lawmatics

We are looking for a better way to track our referral sources and we really didnt understand or like how they did

September 2021

Charlotte from Florida Women's Law Group

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Intuitive Interface + Great Customer Service

Pros

This software is incredibly easy to use. Our firm relies on Practice Panther to do everything.

Cons

Smoother integrations between outlooks and Lawmatics especially would be HUGE.