Sea Change

We have benefited both in productivity, risk management and increased revenues from better capturing time.

Pros

The absolute completeness of it from both a practicing perspective and a business perspective. As an attorney who also runs the business side, I am appreciative of the level of detail on both sides. Although LEAP is significantly more expensive than other programs, it more than pays for itself, if you utilize the functionality. USE IT ALL.

Cons

Because of its completeness, it can be complicated to learn, even for sophisticated users. We are a pretty computer savvy bunch and were able to get up and running with the support LEAP provides. Prepare for a learning curve.

Formerly TurboLaw Billing Software

I have a negative attitude towards Leap in general because they interfered with the "good thing" I had with TurboLaw. I had several long telephone calls with Leap representatives to review all the functions that Leap has to offer, and I found that it was always much more than I was looking for in software for my small firm. I was very disappointed when Leap purchased TurboLaw and drastically increased the price without any grandfathering for existing TurboLaw customers.

Pros

I really liked this billing system. I found that it was not overly complicated to use, and it had all the functionality I needed (plus some additional functions that I could have used, but didn't venture into). The billing software was previously TurboLaw before Leap purchased it, and the price was very reasonable for the product provided - reasonable monthly fee for relatively simple software base.

Cons

When Leap purchased TurboLaw they more than tripled the monthly fee after just a few months. At that point, I went searching for a new billing system because it was too expensive for my small firm, and in my opinion, too expensive for what it had to offer. As a solo practitioner, I did not need anything fancy or expansive, and unfortunately Leap took this option away from me when they purchased TurboLaw.

online chat box never works & there is a 24 hr delay in response to support req's.

Pros

once you get someone to help they are great templates are very helpful billing & time keeping is great & synchs with iphone - love that being networked with my staff & being able to login from anywhere is great

Cons

it's clunky you can't start an email outside of LeAP & then attach a document; it has to be generated from a matter - not practical also cannot grab documents from matters to upload to court for filings - they have to be downloaded and then saved outside of LeAP and then security has to be removed - it's a pain for us e-filers clients with more than one matter do not get linked - submatters are totally separate matter; again, not practical esp for accounting and bookkeeping

LEAP sells you the product and stays with you until you are finished with your case.

In the standard computer software, that attorneys use they have to jump from one screen to the next to the next before their project can be completed, in LEAP you don't have to do that, you have everything in one single program, you have a trust accounting program, you have a time billing program, you have everything in one place, you don't have to go from one program to the next, one login one place one job, LEAP has everything I need to run my practice efficiently.

Pros

LEAP's customer service is easy, responsive, and cordial. Unfortunately, in today's world, people don't understand the need to provide good services. Customer service has taken a back seat to sales in most companies. With most software, no one is helping you understand how to use the product properly. With LEAP, it's a different story.

Cons

There isn't anything I can say that I don't like. Prior to using LEAP I had to use 4 different programs, now I have it all in one system. I wish LEAP was available sooner.

LEAP is the Future

LEAP is AWESOME! I am a solo practitioner, and LEAP provides me with the ability and appearance of a mid-size firm. From LEAP's professional looking Invoices; to the ease of creating forms and templates; to providing an easy way to track and log my billable time; to the ability to email, fax, create letters, and PDFs with a simple click of a mouse that makes the annoying task of sending correspondence a thing of the past. LEAP makes law office practice and management fun. LEAP's team of professionals like Amy Marinho and Terrance Morgan are just a phone call or an email away. They are always there to help you, by making training on LEAP fun and easy. They quickly responding to any questions you may have in regard to LEAP. I feel that Amy and Terrance are part of my law firm staff, and as a solo practitioner that feels great. Amy once said to me "anything is possible with LEAP!" that is so true! I made a great decision to become an Attorney; I made another great decision by getting LEAP! What are you waiting for... GET LEAP!

Pros

I love the ease of the forms and template creation. The simple way LEAP allows you to track and log my time and the itemizing of the services provided on a given matter. Invoices are created with great ease and look very professional. LEAP makes the accounting aspect of law firm practice simple to track.

Cons

One con, why didn't the creators of LEAP have a program to make law school fun and easy!?