LEAP vs Rocket Matter

LEAP has 232 reviews and a rating of 4.07 / 5 stars vs Rocket Matter which has 197 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.07 / 5 (232)
4.4 / 5 (197)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 2, 2022
June 21, 2022
Pros/Cons
  • Pros

  • Most of it works most of the time. Some of it is quite useful.
  • The platform is attractive and simple, extremely affordable when compared with other similar SAAS modalities.
  • Cons

  • Even for those calls that pertain to an established matter, the notification system is poor and you have no way to keep track of these calls separately. Also LEAP has no integrated calendar.
  • Does not work easily for litigation or family law practice.
  • Pros

  • I have used this software for 5 to 6 years. It has some great features and is easy for myself and staff to use.
  • Among the key features that I like best are the bulk billing, evergreen trust accounting, and integration with Dropbox, Gmail, Evernote, and other programs.
  • Cons

  • I did not encounter any particular flaws. I just found it a little confusing to grasp at the beginning.
  • I defy anyone to use, for example, the Fujitsu ScanSnap integration, or their mobile apps. Both are so ill conceived and executed that they are essentially worthless.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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