LEAP vs Smokeball

LEAP has 184 reviews and a rating of 3.98 / 5 vs Smokeball which has 181 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.98 / 5 (184)

4.75 / 5 (181)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 18, 2021

May 20, 2021

Pros/Cons

  • Pros

  • I love the time keeping and fillable forms. It helps me get everything done faster and maximize my billable time.

  • The ability to have the whole firm working in a matter simultaneously is great. The integrated billing options are extremely helpful.

  • Cons

  • They need to improve speed and work flow processes better. Nothing is a deal breaker but some of the functionality requires more steps than feel necessary.

  • It is expensive, but it is all inclusive, so you won't need to spend money on other software. Sometimes I wish it was more customizable, but it is more so than a lot of the other options out there.

  • Pros

  • This program has made my job soo smooth. The ease of use and all the different features work together great. It has made me more organized and efficient in my job.

  • the workflows and automation are great, the product was easy to use and we generally liked it. IN fact, I recommended it to several friends and they liked it as well.

  • Cons

  • There are still some bugs with the reporting feature of the software but the developers and support are easily accessible to assist and they are working on updates and fixes.

  • Glitchy sometimes but tech support is usually very helpful

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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17 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos