Management dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Legal Files
Legal Files is an on-premise legal case and matter management solution for corporations, government agencies, universities and insurance agencies. The solution enables legal professionals and others to manage vital information, including email and documents, in a centralized location.
Legal Files allows users access from anywhere (phones, tablets, desktops and laptops), at any time. The solution provides users the ability to handle an increased workload by automating routine administrative tasks and standardizing day-to-day operations.
Users can capture and track emails (and attachments), scanned images, notes, calendars, tasks, documents, contact information, time, case information, etc. to Legal Files ensuring everyone in an organization has access ...
21 Reviews of Legal Files
Average User Ratings
Overall
4.57 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2019
Jillian from Legal Services Corporation of Delaware
Verified Reviewer
Company Size: 11-50 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2019
Legal Files
Pros
the new web based platform is easy to use and works anywhere.
Cons
In the web based version you can't open multiple windows at once.
September 2019
Estela from NMSU
Company Size: 5,001-10,000 employees
Industry: Higher Education
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Legal Files Review
The organization of Legal Files is outstanding.
Pros
It is user friendly, easy to learn. You can totally go paperless with this software which saves you money and time.
Cons
When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming. It would be very nice if LF can figure out a way to be able to transfer a bulk of emails at a time. Thank you.
January 2021
James C. from NRTW
Verified Reviewer
Company Size: 51-200 employees
Industry: Law Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
January 2021
Useful put clunky
Overall it gets the job done, providing essential filing services that can be shared across users and permits a variety of important controls.
Pros
Many features of this software are useful to the practice of law. It loads documents, tracks clients, tallies hours and more.
Cons
However, it is not intuitive and requires significant amount of time to learn the system compared to other software. The interface is also a bit dated, looking like something from Windows XP rather than modern day softward.
November 2019
L. Eowyn from Fine, Farkash & Parlapiano, PA
Verified Reviewer
Company Size: 11-50 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
1.0
Functionality
2.0
November 2019
MEH
IT GOT US THROUGH UNTIL WE FOUND SOMETHING BETTER.
Pros
IT WAS KIND OF MEDIOCRE FOR EVERYTHING. IT SYNCED WELL WITH MICROSOFT OFFICE PRODUCTS AND ADOBE ACROBAT.
Cons
SO DIFFICULT TO LEARN/USE (I AM PRETTY TECH SAVVY). TERRIBLE REPORTING.
Response from Legal Files Software
Replied November 2019
Thank you for being a customer of Legal Files for 10 years. We are disappointed to hear that your experience was less than satisfactory. We would appreciate the opportunity to discuss this with you personally to address any issues that we may be able to rectify. We value our partnerships with our customers and aim to provide top-notch customer service. We provide training services at the outset of every relationship and encourage refresher courses. The members of our training and project management teams offer more than a decade of experience with the company. Each individual welcomes the opportunity to help customize the software to our customer's needs. We wish your law firm success moving forward. We thank you for your feedback and will take your comments into consideration as we further refine our product for the tens of thousands of users who benefit from using Legal Files on a daily basis.
November 2016
Angela from Goldberg & Osborne
Company Size: 51-200 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Great Program
We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.
