Legal Files Software


Legal Files is an on-premise legal case and matter management solution for corporations, government agencies, universities and insurance agencies. The solution enables legal professionals and others to manage vital information, including email and documents, in a centralized location.

Legal Files allows users access from anywhere (phones, tablets, desktops and laptops), at any time. The solution provides users the ability to handle an increased workload by automating routine administrative tasks and standardizing day-to-day operations.

Users can capture and track emails (and attachments), scanned images, notes, calendars, tasks, documents, contact information, time, case information, etc. to Legal Files ensuring everyone in an organization has access to the most up-to-date information. Legal Files integrates with other software programs – Outlook, Google Mail, Microsoft Office products – that users regularly use.

Legal Files offers installation assistance, training and continuing support to its customers.



14 Reviews of Legal Files

Overall rating

4.5 / 5 stars

Showing 1 - 14 of 14 reviews

December 2018

Meredith from Law Practice

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Works well with a small firm

Pros

Easy to use and navigate for a solo firm

Cons

Little bit complicated initially learning the software

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

September 2018

Good software for law firms

Pros

The features that connect the software to Outlook are very useful.

Cons

Not everything is very intuitive about the software. Less experienced computer users have a hard time with it.

July 2018

Susana from CSJ

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

5 of 5

July 2018

Everything done.

Pros

Extremely useful in the legal field. It takes time to learn how to use it, but once you get the hang of it it's amazing. The reminders are excellent and you can send reminders to others.

Cons

Learning curve. However, you need to think of it as a paper file with the different tabs . It takes some time to learn how to use it but it's great.

September 2017

Zia from cedars sinai medical center

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

You will not find another product in the market to track your audit/legal needs

Our Corporate Compliance uses this app for corporate compliance issue tracking/matter management

Pros

1. It runs on multiple DBs
2. Customer Service is great
3. On site Training is included
4. Easy to learn and use
5. It is error free once installed.

Cons

1. User Interface is a little oldish and although can be easily assimilated & understood, is not 21st century
2. Every installation is customized. So IT needs some time to devote to it. But once installed, there are no errors or usage issues.

February 2017

Michal from Travis Law Office

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2017

Does Everything, But at a Cost

Legal Files is definitely extremely capable software. It is very field-dense, allowing users to keep track of an extremely large amount of data. It does almost everything a law firm needs to have done by practice management software. However, Legal Files needs to be set up correctly to get the maximum benefit of the features. This requires paying the Legal Files support staff (likely) or having someone in-house who knows or can quickly learn the software well enough to do set up (not likely). Firms must also be willing to put in the time necessary to learn the software to get the benefit of the many features. Firms without a culture of innovation may struggle to learn Legal Files well enough to use the features for which they purchased it. Additionally, Legal Files is not cheap software. I do not think it is overpriced for what you get, but it does require a substantial up-front investment for software, training, support (billed separately every year), and either an in-house or virtual server. The fact it is server based makes it less adaptable as firm size fluctuates than cloud-based software.

November 2016

Kay from Burg Simpson Eldredge Hersh & Jardine PC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Legal Files Review

A Legal Files Administrator/User/Trainer since 2010 for the Client/Server product. Would like additional report writing capabilities.

Pros

The groupware concept

Cons

Limited standard reports

November 2016

Angela from Goldberg & Osborne

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Great Program

We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.

May 2016

Shirley Taft from Wait Law Firm

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

Positive transformation!

Legal Files became a vital part of our civil defense team. It transformed our practice, and provided an efficient means to meet the needs of complex litigation cases. We appreciate that it is completely customizable, and continues to meet the changing needs of our firm.

October 2015

Lanny from Kerry Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

Excellent, Simple Solution

Legal Files is a great solution and the service is excellent.

October 2015

Paula from TD Bank

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

Great for case managment

Legal Files is a great application for keeping your case files in order. All emails, documents and notes are stored in one place making the job easier and helping the user stay organized.

October 2015

Debbie from Marsh Supermarkets, LLC; Legal Dept.

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

October 2015

Dedicated user since June 2011 and familiar with the software since 2007.

Pros: Immediate access to documents by any assigned user (in or out of the office). Our office is trying (and succeeding) to go paperless, so LF allows us to do so the majority of the time. The ease of closing a file in LF is both time-saving and money-saving with off-site storage fees eliminated for 90% of our files. Cons: Would very much like to see improvements in indexing methods (electronic tabbing, if you will) for final/executed documents when there are multiples; i.e., real estate closings (sales, deeds, affidavits, etc.) or litigation (pleadings, briefs, etc.). I need to remind myself to get up from my desk now that we have Legal Files, because everything is at my fingertips at the touch of the keyboard - no need to go to the filing cabinet, etc.

October 2015

Brett from Wagstaff, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

Great software and great service

I have worked with Legal Files software at two different companies now. I find it to be easy to use and very good for keeping our documents and matters organized. The integration with Microsoft Outlook, Microsoft Word, and Adobe Acrobat is seamless. In addition, whenever I have had occasion to work with their trainers and customer service personnel, they have been very knowledgeable and helpful. I highly recommend Legal Files.

October 2015

Katie from Bonnier Corporation

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

Legal Files in Corporate Legal Dept

I have no complaints with the system--easiest way to store files of all types.

August 2015

Deborah from Kanoski Bresney

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Easy to use & does everything we need

We've been using Legal Files for many years, and even the new staff members take to it quickly. It handles any type of case. I am a law firm administrator and so what I like about it personally is that I can customize it myself. Our lawyers really like that they can access Legal Files from anywhere and are crazy about the iPad app. And, we all love the fact that we can save email directly to case files.