Legal Files Software

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About Legal Files

For government agencies, corporations, universities and insurance companies, Legal Files legal case & matter management software centrally organizes your contacts, documents, emails, deadlines and other data. Rely on our seamless integration with Microsoft Outlook to save all your file related emails, calendars and tasks in one place. Choose how to deploy the software--on premises or in the Cloud--whichever is best for you. Legal Files allows users access from anywhere (phones, tablets, desktops and laptops), at any time. The solution provides users the ability to handle an increased workload by automating routine administrative tasks and standardizing day-to-day operations. Users can capture and track emails (and attachments), scanned images, notes, calendars, tasks...
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Management dashboard

Legal Files User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 23 reviews

User Profile

Jillian

Verified reviewer

Company size: 11-50 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2019

Legal Files

Pros

the new web based platform is easy to use and works anywhere.

Cons

In the web based version you can't open multiple windows at once.

Estela

Company size: 5,001-10,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

Legal Files Review

The organization of Legal Files is outstanding.

Pros

It is user friendly, easy to learn. You can totally go paperless with this software which saves you money and time.

Cons

When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming. It would be very nice if LF can figure out a way to be able to transfer a bulk of emails at a time. Thank you.

Eyüp

Company size: 1 employee

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

Legal Files EO

Very nice software to do more work in less time

Pros

I did not get any errors after performing the installation. It's nice that it can work across multiple databases as well.

Cons

It's not an easy software to learn, to be honest. The interface should also be renewed, it looks very old now

User Profile

L. Eowyn

Verified reviewer

Company size: 11-50 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

November 2019

MEH

IT GOT US THROUGH UNTIL WE FOUND SOMETHING BETTER.

Pros

IT WAS KIND OF MEDIOCRE FOR EVERYTHING. IT SYNCED WELL WITH MICROSOFT OFFICE PRODUCTS AND ADOBE ACROBAT.

Cons

SO DIFFICULT TO LEARN/USE (I AM PRETTY TECH SAVVY). TERRIBLE REPORTING.

Response from Legal Files Software

Thank you for being a customer of Legal Files for 10 years. We are disappointed to hear that your experience was less than satisfactory. We would appreciate the opportunity to discuss this with you personally to address any issues that we may be able to rectify. We value our partnerships with our customers and aim to provide top-notch customer service. We provide training services at the outset of every relationship and encourage refresher courses. The members of our training and project management teams offer more than a decade of experience with the company. Each individual welcomes the opportunity to help customize the software to our customer's needs. We wish your law firm success moving forward. We thank you for your feedback and will take your comments into consideration as we further refine our product for the tens of thousands of users who benefit from using Legal Files on a daily basis.

Replied November 2019

Angela

Company size: 51-200 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2016

Great Program

We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.

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