Legal Files
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Most Helpful Reviews for Legal Files
1 - 5 of 23 Reviews
Jillian
Verified reviewer
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Legal Files
the new web based platform is easy to use and works anywhere.
CONSIn the web based version you can't open multiple windows at once.
Estela
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Legal Files Review
The organization of Legal Files is outstanding.
PROSIt is user friendly, easy to learn. You can totally go paperless with this software which saves you money and time.
CONSWhen transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming. It would be very nice if LF can figure out a way to be able to transfer a bulk of emails at a time. Thank you.
L. Eowyn
Verified reviewer
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2019
MEH
IT GOT US THROUGH UNTIL WE FOUND SOMETHING BETTER.
PROSIT WAS KIND OF MEDIOCRE FOR EVERYTHING. IT SYNCED WELL WITH MICROSOFT OFFICE PRODUCTS AND ADOBE ACROBAT.
CONSSO DIFFICULT TO LEARN/USE (I AM PRETTY TECH SAVVY). TERRIBLE REPORTING.
Vendor Response
Thank you for being a customer of Legal Files for 10 years. We are disappointed to hear that your experience was less than satisfactory. We would appreciate the opportunity to discuss this with you personally to address any issues that we may be able to rectify. We value our partnerships with our customers and aim to provide top-notch customer service. We provide training services at the outset of every relationship and encourage refresher courses. The members of our training and project management teams offer more than a decade of experience with the company. Each individual welcomes the opportunity to help customize the software to our customer's needs. We wish your law firm success moving forward. We thank you for your feedback and will take your comments into consideration as we further refine our product for the tens of thousands of users who benefit from using Legal Files on a daily basis.
Replied November 2019
Angela
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Great Program
We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.
Steven
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Legal Files has provided a valuable tool for our agency
Leal Files as a product and the customer support has been excellent.
PROSThe functions including the drop box from Outlook
CONSdocuments are not arranged chronologically so it is difficult to find the most recent version.
