5
4
3
2
1
Ease-of-use
4.1
Customer Support
4.9
Value for money
4.9
Functionality
4.1
"With the advent of Legal Edge, the tracking and recorded resolution of cases was greatly improved. The support staff has been very easy to work with and very responsive."
"The ability to search in the various grids is fantastic. I love the amount of information it can store, and the range of case matters that can be quickly and easily kept track off."
"The support from Legal Edge has been outstanding. Re-contact by Legal Edge, after an issue is reported,is very quick."
"The reporting function needs a more defined way to identify what reports do what. The reporting choices are many, and difficult to separate out."
"One critical process is updating the state's criminal history database with case updates. This required us to mail paper updates by the thousands to the sate agency for manual data input."
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