LegalServer 2026: Benefits, Features & Pricing

Fairly easy to use system for record keeping and report generation. Our team can easily followup and close and archive cases with ease.

Their interface could use some updating and their reporting can be fairly manual but overall its a pleasant experience.

LegalServer is very customizable and easy to use. This is important for my nonprofit organization because we can adapt LegalServer to track the information we need for grant reports, case management, staff supervision, and program evaluation. I love the Help site and virtual training sessions because our interns use them to learn how to configure LegalServer and then set up new fields, forms, processes, and more.

There isn't anything that comes to mind. Sometimes it's hard to keep up with the new developments that are going on - but that's a positive in my opinion!

For me the only pros are: 1) it is online 2) it is easy to use

*It is very expensive for a case management system *The lawyers that they use as employees believe that they are IT professionals but they are just lawyers *The customer support is very basic *The online training is just videos *Reporting is very confusing (remember that this software is usually used by legal aid offices that have 3 or 4 employees only / usually with low pay and training) *I have been in conference calls/online meetings with them and other users and the employees have been disrespectful with users several times. *Data migration is pretty much on you. It will require for you to dedicate time for you to be able to identify every field, double check them, etc. They will not work with you on that aspect. They are just expect for you to do the job for them * Monthly fees for maintaining very small databases are outrageous and very difficult to pay for small non-profits legal aids offices. *The software is made with open source tools which basically may put you in a bad situation if they need support. *With the money that they ask you upfront you can easy pay for a custom made system with local resources. *Report tool is very annoying and poorly designed. * The naming convention of the fields is horrendous. *They claim that they are different than Kemps but they just just design everything out of that system.

LS has a relatively simple to understand layout and is pretty straightforward in terms of navigation; the learning curve is light.

Feels a little outdated and needs a much better calendar system. Visually, it does not look like a modern program.

Overall, LegalServer has everything I need to keep track of my client's documents and my time in one place.

LegalServer could use an update for its interface.