Legaltime

RATING:

5.0

(4)
Overview

About Legaltime

Legaltime is practice management software for law firms. Legaltime caters to small and mid-sized law firms. Legaltime offers key features like Lawpay integration for secure client payments, split matter billing for dividing fees, and trust accounting to properly manage client funds. It also includes LEDES invoicing to speed up payment and a client portal for convenient 24/7 access. Legaltime is cloud-based and can be deployed quickly without a large upfront investment. Support is available via phone, email, knowledge base, and live chat to help firms optimize their use of Legaltime.

Legaltime Pricing

$24 per user per month. No extra fees. 30-day free trial. No credit card required to start trial.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

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Legaltime Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Legaltime

4 Reviews

Lisa

Law Practice, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Excellent, simple, reliable product

Excellent, simple, straightforward product that works.

PROS

Legaltime is easy to use. It never breaks down. It is easy to correct mistakes. Records are easily downloaded.

CONS

There are almost too many report that you can run, so you need to remember the name of the report that helps you, or you'll be looking around for a while. This review required that I write something here; I really don't have any significant complaints about Legaltime.

Reasons for switching to Legaltime

We were very wedded to Sage Timeslips because we had used it for so long. We dreaded retyping the clients into any new system. However, over time, we had more and more problems with it. We lost so much billable time trying to get Timeslips to simply work. Timeslips was trying to sell us a monthly subscription (rather than the updated program, which we'd always bought before). The subscription was expensive, and I didn't want to get locked into something expensive when the packaged product had not worked well for years (maybe never). One of our paralegals (at my past firm) suggested that we try Legaltime. Yes, we did need to enter or client billing information, but that was nothing compared to the time wasted on a lousy system. Legaltime simply works all the time--glitch free. Switching was such a relief.

Kelly

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Legaltime review - MTR Law

I was very skeptical at first but clearly have been won over by the ease of the program and the customer support that we have enjoyed.

PROS

It is easy to use and [sensitive content hidden] has made himseslf very available to assist in our learning and implementation of the program. Customer support is great.

CONS

Some report functions were initially difficult to figure out but [sensitive content hidden] was very helpful in listening to our concerns and either educating us or helping us figure a way to get the reports we wanted.

Reason for choosing Legaltime

price, ease of use and customer support were deciding issues. Customer service was the ultimate reason as we came to learn that [sensitive content hidden] was very interested in our use and satisfaction and would stand behind his product

Reasons for switching to Legaltime

Initially, it was a group decision I did not support probably because i am reistant to change. Very glad we did.

Michelle

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

The Best We've Used

There is no better customer service in law office management software than the team at Legal Time. Our questions and issues are addressed quickly and resolved without delay. We knew our issues would not be lost or abandoned in an over-taxed, understaffed, inadequately trained customer service department. We are spoiled by Legal Time's customer service that goes above and beyond to meet or preferences and needs.

PROS

Legal Time focuses on essential functions for law practice management and makes them accessible and user friendly. We've used the industry's so-called best, but they were burdened with unnecessary features, while the essential functions often lacked coherence and efficiency. Legal Time was designed with the actual user in mind, not the company's marketing team. We could customize the software to our specific preferences; when we had a preference that was unavailable, the developers worked to improve and expand functionality.

CONS

We were anxious for the developers to create software for a mid-sized firm after we outgrew their original product, Time59, which is tailored to small firms. Legal Time took longer than we wished to come online, but it's proven to be worth the wait.

Reason for choosing Legaltime

High performance, low frustration, and excellent customer service.

Reasons for switching to Legaltime

We needed software that performed the essential functions well and efficiently and did not bog us down with unnecessary features and visual clutter.

Susan

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great product

Very good- I would highly recommend it to any small law firm!

PROS

Easy to use; great customer service. Easy to make the switch from another program.

CONS

I haven't found anything I don't like yet.

Reasons for switching to Legaltime

Too expensive to support; difficult to understand.