All LessAccounting Reviews

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User Profile

Craig

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Everything you need, nothing you don't

LessAccounting helped me get my business' financial affairs in order.

PROS

Less Accounting makes keeping accurate books for your business very easy. The intuitive interface made getting started a breeze, and importing my banking information was super easy. From there the reconciling of accounts and assigning my expenses to the proper category took just a few minutes.

CONS

Nothing, it's very easy to use and the support is great.

Reasons for switching to LessAccounting

Ease of use and support

Brad

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Less accounting review

Overall good. With the exception of invoicing and reporting.

PROS

Expense tracking, account reconciliation and project tags

CONS

Creating invoices. We still use fresh books for our estimates and invoicing and then need to import them into less accounting. We've simply found that the fresh books invoicing is much easier to use, more intuitive and requires far less steps to manage overall. The less accounting invoice process seems somewhat backward in our opinion. Also in reporting there is no option to compare this year's revenue and profits with last year's revenue and profits. To me this should be one of the most basic features of any accounting package. The ability to see where your business stands versus the previous year or other periods.

Reason for choosing LessAccounting

Online accessibility and overall ease-of-use for expense tracking.

Reasons for switching to LessAccounting

QuickBooks was overly slow and cumbersome and did not work on Macs. Highly complex to use invoicing and reporting as well.

Lara

Management Consulting, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2019

Used to be great, but...

For several years I had a great experience with Lessaccounting. Now I dread opening it. Which accounts are failing to sync? How many times will I have to try to reauthenticate until it will work? Why? I haven't changed a thing in the login information. Will I ever get a response from the support tech? It's just dreadful now.

PROS

I love the automation in downloading statements. For years it worked nearly flawlessly.

CONS

The deterioration in support. For many years, I'd get help almost instantly. The quality of the support was fantastic. There was a sense of humor in the company communications that made it fun to get in touch. In the last year or so, the support people never get back to me. Since the software is now working much more poorly than it did, this is even more distressing. Frankly, less accounting is no longer meeting my needs. I'm shopping for a better provider.

Vendor Response

Thanks so much for taking the time to leave us your feedback, Lara. It was immensely helpful. Over the past 12 we've made a lot of progress as a company. Our platform was enhanced with a new banking integrator, which made all the bank connection very stable. Our customer support and bookkeeping team has doubled in size and we now handle most customer requests within minutes - 20 hours a day 7 days a week. We're now a full service bookkeeping and accounting firm specializing on bookkeeping, tax filings, tax planing and strategy and budgeting. Our goal is to make our clients succeed by save $$$ on taxes and freeing up their time to work on their business. Please do not hesitate to contact us in case of any questions.

Replied March 2020

Jacob

Graphic Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

LessAccounting helped me grow my business

Overall, it has been a positive experience. It has saved me time in invoicing clients and has saved me valuable time during the dreaded tax season.

PROS

I've been using the accounting software as well as the bookkeeping services for nearly seven years. LessAccounting has helped me focus on what I do best by keeping my finances organized. The invoicing feature is also a HUGE help in collecting payments from clients quickly and easily.

CONS

Integration with my bank and my most commonly used services was easy to set up. They have recently made some big improvements that have addressed some of the issues I had in the past.

Reason for choosing LessAccounting

Other services seemed overkill for what I needed and the price point fit my budget.

Brian

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Better Alternative to Quickbooks

I'd say very positive. I would much rather use Less than Quickbooks.

PROS

I've used Quickbooks and Zero in the past, but Less Accounting is just simpler to use and manage. I feel like QB and others are just too complicated for my needs, and the support is awful and confusing, but Less has much better support.

CONS

Nothing really. The interface used to be a bit old, but they updated it so now it's very nice.

Reasons for switching to LessAccounting

QB was too confusing and slow. Also, the support was lacking.

Bobbie

Internet, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

More features for your money

Staff and support teams are all first rate!

PROS

I absolutely hate accounting, but love this product! Once my bank statements are in the app and things are categorized, the accounting takes care of itself. I created a user account for my CPA and he gets what he needs from the program, prepares my taxes, and it's done! SO easy!

CONS

Honestly, this provides everything I need, including a time tracker for my hours, which integrates with invoicing.

Reason for choosing LessAccounting

The personality of the company and the great, easy to use product for a non-accountant like me!

Francisco

Computer Software, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Using it for 8+ years and going...

Great support from [SENSITIVE CONTENT HIDDEN].

PROS

I like that it has everything I, pretty much, nothing I don't.

CONS

Perhaps I would like better integration with the editable areas of the invoices/proposals.

Reason for choosing LessAccounting

It just feels different and more crafted than FreshBooks :)

Reasons for switching to LessAccounting

Less Accounting is easier to use and seems more of a family driven business than a corporation.

Ben

Market Research, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Longtime customer

PROS

Came for the automation (at a time when it was uncommon), stayed for the customer service

CONS

Doesn't integrate with some newer platforms. I stopped using it when my company got acquired by another company that used a different platform.

Reason for choosing LessAccounting

At the time (2012), better automation. Stayed with it because of good customer service

User Profile

Shirin

Verified reviewer

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Nimble, easy to get into and can expand as your business grows

It's flexible, allows tagging for understanding areas of expense and income and allowed us to know what to report to various state and local agencies for revenue.

PROS

There was not much of a learning curve. if you need flexibility and you don't have access to a CPA in the early stages of your business, Less Accounting can keep you whole and up to date with your books with their bank account and credit card integration. Even large, known name brands aren't as easy to use as this and some of them even lack recurring invoicing. Less Accounting had this as far back as 2010.

CONS

Would love to see a mobile app in the future.

Reason for choosing LessAccounting

Simple, fast and nimble with a small learning curve.

ROBERT

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Great for Keep Track of Small Business Accounting

Very happy that I had it.

PROS

Easy to use, customer service is very attentive. It's a great way to stay organized when running a small business.

CONS

The account synching and auto-categorizing always seemed off.

Vendor Response

Thanks so much for your feedback, Robert. We've recently integrated with a new banking partner, which made the bank connections very reliable.

Replied March 2020

Cynthia

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

The Customer Support on this Easy to Use Accounting Software is Outstanding

Online customer support has been outstanding. They always get back quickly and have been responsive and have actually added features based on my feedback. Most recently they rewrote the recurring invoices piece to allow for searching recurring invoices after I asked for that. Wow! THAT is customer service!

PROS

Very easy to to use and am able to quickly complete my invoicing and bookkeeping.

CONS

On the Bank Statement Reconciliation under Reports, I would like to be able to collapse accounts down and then open them to reveal all of the Statements as I need to. I have quite a few accounts and with bank statement reconciliations going back 4 years, and my main checking account being the 6th account down in the list- it is A LOT of scrolling when I am reconciling that account.

Reason for choosing LessAccounting

It looked easier to use.

Bill

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

New Look Of Software

Your software is always easy to use.

PROS

The new look and all the things of importance all on the home screen is a great improvement.

CONS

at this time I can't find anything that I would ask you to improve on.

Reasons for switching to LessAccounting

Did not like Quickbooks, not reliable.

User Profile

Maria

Verified reviewer

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

A simple and easy accounting.

PROS

The interface of this software is very user friendly. This is a simple way to keep a track of your records. This software is easy to use. As the name suggests this can be used by the people who knows less accounting. This software can be used by small businesses and entrepreneurs who don’t want to spend more time for book keeping. This software also do friendly calculations of math even you are not good in math.

CONS

Because their tools are simple and easy to use so this can be used for simple accounting purposes. This software is not for you if you want to do complex accounting calculations. And you are limited to the tools available. This software cannot be used by the companies and growing businesses as it’s a small scale software. Because of the limited options if your pocket allows a good software then go for that one.

Raylene

Writing and Editing, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Very easy to list my individual jobs and earnings

So much less complicated and time consuming than Quickbooks and other accounting programs I've used.

PROS

I don't have to click on alot of individual categories to get where I need to enter my information.

CONS

I'd like to see more details in itemizing my personal inventory

Reasons for switching to LessAccounting

Quickbooks was too time consuming

Melissa

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

M Olson review - Less Accounting

Always friendly, prompt, kind and very knowledgeable customer service. Very happy as a customer!!

PROS

Easy to use with banking integration, report generation, manual journal entries, saves time, more coherent and user friendly than Quickbooks, current update has a nice modern feel to it.

CONS

Would like to be able to further categorize 'Other Income' as I have separate streams of income that need to be separated for tax return purposes, and internal tracking.

Olga

Alternative Dispute Resolution, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great experience

Great experience. Highly recommended.

PROS

User friendly interface, exceptional customer support, functionality coverage, robust reporting facility

CONS

We’ve been using this software for a year. So far it completely satisfies our needs and expectations.

Reason for choosing LessAccounting

As a small business we were looking for a smaller user friendly oriented product with personal direct connection to the customer service.

Rachelle

Accounting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Perfect for Business Owners who don't

As a freelancer, I've been using LessAccounting to keep track of my finances. It's been a great tool that has allowed me to send invoices and proposals to my clients, see whether the invoices have been opened, import bank / Paypal transactions automatically, seamlessly categorize my transactions, and pull all the reports I need!

PROS

The way the software is set up allows someone who has ZERO experience in accounting or bookkeeping to get started right away with their bookkeeping! It was built for non-accountants and they live up to their promise of making everything easy enough for non-accountants to "DIY" their books.

CONS

I feel like features can be added for users who want to further personalize their bookkeeping in terms of more technical accounting, but keeping things simple seems to be effective in ensuring that the software can be picked up by anyone to start using it right away.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Easy but flawed

It efficiently got my books. In order

PROS

It was simple enough for me to get it running relatively quickly. There customer service is attentive

CONS

I hate that I had to go through a lengthy process to upload statements and then things were I put backwards. Which never recovered

User Profile

Katie

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed November 2018

Didn't do what I wanted it to

Great idea, good service when I got them my statements, but ultimately the frustration of needing to export and re-export my own statements manually led me to seek another solution.

PROS

I purchased LessAccounting along with bookkeeping service to help me run my small business. What I liked best about it was that someone else would help me keep my books up to date and on track. When my bookkeepers had my information, they were fast and accurate.

CONS

Unfortunately, the software did not connect to my local credit union and could not automatically input my statements. This meant that I needed to do it manually each month, which I often failed to do. It was frustrating because I had purchased the service precisely so that I wouldn't need to touch it myself. On several occasions, the LessAccounting team was unable to work with the file I provided and I needed to go back and re-export. I understand some of this was my own fault, but the fact that it couldn't be automated in my situation frustrated me.

Vendor Response

Thank you so much for your feedback, Katie. We've made great improvements over the last 2 years, which made banking connections extremely stable. Also, expanded banking integration to 1000s of local banks and other financial institutions. Lastly, we're now a full service bookkeeping and accounting firm providing services from tax filing to strategy and financial planning.

Replied March 2020

Mimi

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

Easy-Nice-Clean

PROS

Easy to implement and a lot of nice features added. The dashboard gives better picture of the numbers and with one click you can switch to different business and transactions. The automated part about categorizing expenses its awesome! When I will add the seamless customer support on this, you have the full package.

CONS

Limited invoice templates and sometimes the invoice links are not working, so I need to resend the invoices.

Jason

Verified reviewer

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

Reviewed April 2016

An Easy To Use Accounting & Invoice Software For Small Businesses

Using LessAccounting.com has been a pleasure. Before, I was using Quickbooksonline.com and my experience with the customer service was poor. I was eager to leave and knew about Less Accounting. Their tool was easy to use and quick to transition to. I love it and it makes my freelancing business easier to manager than before.

PROS

It is easy to use, and a simple program. Their support is great and they seem responsive to feedback for improvement and ideas. I expect to continue using them for years to come.

CONS

Their tools are simple, so you may find it limiting if you have more complex accounting needs.

Colin

Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2019

Simple bookkeeping

PROS

It's incredibly easy to use with a clean and approachable UI. Since finance isn't my specialty, it's nice to see a software that understands that. I can track my finances and not spend hours trying to figure out the bottom line.

CONS

Since it is a simple software, some people might want or need something a little more robust. But, for freelancers or small entrepreneurs who don't need anything too crazy, it should fit the bill.

Paule

Public Relations and Communications, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

LessAccounting Review

PROS

CSR's expertise resolving a problem accessing our account

CONS

There is nothing to say as I received all the attention we needed to solve a problem

Anonymous

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2018

Great accounting software

PROS

This software does all the math heavy lifting for you so you dont really have to be a math person to accounting

CONS

this software has very limited functionalities versus other ones in this class. If you can afford more buy a better one

Sundeep

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Impressive for small and non-complex businesses

Generating reports for financial statement preparation for client's year-ends

PROS

Good value for money for smaller, non-complex organizations as it provided the financial reports that you will desire

CONS

This is not scalable software if your business grows. Would also be beneficial if you could have more control over your invoices under this software.

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