1 million+ businesses helped. Get advice
Get Free Advice
Litify vs MyCase
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.1 / 5
4.6 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
March 26, 2025
March 22, 2025
Pros/Cons
Pros
- Litify empowers you with a lot of data and analytics, and with great knowledge comes great responsibility.
- It allowed an easy training for us as we were already used to the basic format. It helps us really stay focused on the areas we need to be focused on.
- The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.
Cons
- The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
- Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with Litify.
- The search function that was the backbone of our Salesforce use was completely ruined.
Pros
- The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.
- It organizes my clients, tracks hours, prepares invoices and has a client portal for accepting payments. Comfortable and pleasant to use as possible and just as quick and reliable as desktop software.
- The people are great at customer service, I have had great experiences with Leslie Skelly, Drew, and Cat Allday. I like the Reports function and would like to see more Report options.
Cons
- Worst experience with a service provider ever.
- Inability to get rid of button that the client clicks to pay with a credit card.
- I'm having some trouble with the two way calendar integration.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
3 Recommendations
194 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
