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Litify vs PracticePanther Legal Software

Litify vs PracticePanther Legal Software

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Overall Rating
4.5 (61)
4.7 (520)
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4.6 / 5
4.6 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 12, 2025
March 4, 2025
Pros/Cons
  • Pros

  • Litify empowers you with a lot of data and analytics, and with great knowledge comes great responsibility.
  • It allowed an easy training for us as we were already used to the basic format. It helps us really stay focused on the areas we need to be focused on.
  • The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.
  • Cons

  • The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
  • Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with Litify.
  • The search function that was the backbone of our Salesforce use was completely ruined.
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  • Pros

  • Awesome - real increase in productivity, reduction in costs and excellent overall ease of use for firm and clients.
  • It has a great deal of functionality I don't even use yet. The ease of inputting data and the ability to use the App in court are the best functions I've found so far.
  • This is a great tool for any business to help stay on top of clients and keep track of how much the business is making. Our favorite thing about PayPanther is the awesome customer service.
  • Cons

  • However, after 6 months of use (and data loss), I have become increasingly frustrated with PP and have finally made the (costly and inconvenient) decision to switch to Clio.
  • If you leave a bad review for their company they will call and address the review immediately, but they will not address the underlying issue that resulted in the bad review.
  • I have always been terrible at time keeping and billing. I have probably left Hundreds if not Thousands of dollars on the table by failing to properly keep track of my time and billing.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

4 Recommendations
252 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos