About Matrix

Matrix is a cloud-based legal management solution that enables attorneys, law agencies, jails, courts and investigators to streamline processes related to case management, appointment scheduling, progress tracking and more. It comes with a client portal, which helps customers review legal drafts, submit requests and track case progress.

Key features of Matrix include document management, activity dashboard, reporting and evidence tracking. It allows law agencies to create/assign tasks to specific team members, maintain a database of various state and federal statutes, store legal documents in an electronic case file and generate reports based on custom queries. Additionally, attorneys can utilize the full text search functionality to retrieve documents as per...


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Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of Matrix

Average User Ratings

Overall

3.88 / 5 stars

Ease-of-use

3.5

Value for money

2.5

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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March 2020

Courtney from 1st Brokerage

Verified Reviewer

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

March 2020

Matrix keeps the Real Estate World on it's axis

Pros

It has everything and anything a real estate business needs from start to finish with a client as far as properties go.

Cons

Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made.

August 2018

Rob from PCA

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

August 2018

Matrix makes managing easy!

My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

Pros

Matrix software is so reliable! It’s topnotch when it comes to assistance that may be needed. Extremely quick and reliable.

Cons

There is nothing that I dislike about this software.

November 2019

Janice from Realty United

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2019

Matrix user review

I wish this product was easier to use and was more user friendly.

Pros

The information it has available. There is a lot of information just hard to get to.

Cons

I find it confusing a lot of the time. When I go to classes to be taught about it I am shown different ways by different people which confuses me even more.

April 2019

Katie from KOAA-5

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

April 2019

Matrix Review

Pros

I like that I can stay organized and provide notes for all meetings

Cons

I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted. I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it.

September 2019

Evan from DXV Technology

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2019

Best tool in real estate thusfar

There is so much more to learn about Matrix and how I can better incorporate it into my own business processes.

Pros

Best tool available for searching for houses. The data quality exceeds that of anything I am able to come by through other channels.

Cons

The reporting feature could use additional filter conditions. Needs integrated tracking of clients open and read receipts for emails sent.

August 2019

ANGELA from RE/MAX All Star

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

August 2019

A must for any Agent

This is a must for any agent to see what is available, what has sold, what the market is like at this time.

Pros

Ability to have access to properties that are for sale in your area. Many compatible tools to help sell property and make comparisons Many search options available.

Cons

Navigation can be a little tricky, but classes are offered.

November 2019

David from City

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

November 2019

Designed with no intent to support

Storage space.

Pros

Cloud storage. Search works okay. Not much to say positively

Cons

The design team obviously were short-sighted on this project. Simple things that the end user should be able to configure require them to call out the coders (who obviously failed OOP 101). It's a tool, much like a hammer is a tool.

November 2018

Margaret from Flooring USA & VHR

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

November 2018

MLS Matrix has made my realty leads happier

Pros

Automation of home searches and rental searches that are sent directly to my client

Cons

Zip code search is a bit antiquated. Zooming in with map is as well.