About Matters.Cloud

Matters.Cloud is a cloud-based legal matters management platform designed to provide businesses with the tools to manage new and existing clients, capture billable time, and collaborate with colleagues on tasks and deadlines. Matters.Cloud includes CRM tools, time calendars, legal matters tracking, a visual invoice editor, visual pipelines for new opportunities, and task lists with reminders. 

Matters.Cloud provides CRM tools such as custom data fields, a task creator, and text search to manage clients and capture key details such as contact information, existing matters, time and expenses. Legal professionals can create new matters and view an overview of all matters such as total hours allotted, total expenses, active tasks, total fees invoiced, client...


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2 Reviews of Matters.Cloud

Overall rating

5.00 / 5 stars

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May 2018

Tom from Enable Business Solutions Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy to use and professional software with great support network

Pros

As an early adopter of the product there was a certain element of risk involved in using the software, however it has been a pleasure working with the matters.Cloud team in seeing the product develop. Our company with ~20 employees had previously recorded and billed time in Excel spreadsheets, not only has matters.Cloud made recording time for users much simpler (as they can record on-the-go through mobile or via a browser), it has made the process of managing projects and opportunities infinitely quicker. Our company would previously dedicate one person to spend a whole day collating and formatting everyone's spreadsheets to create end of month reports, now with matters.Cloud this is a 5 minute job which anyone can do. We initially bought matters.Cloud based off its time recording capabilities but over the past couple of months have seen the opportunity tracking being developed. As a company who has very long sales cycles it has been difficult for us to accurate track the cost of sales over what could be a 6-month sales cycle. With the matter.Cloud opportunity tracking we are now able to see with a couple of clicks the cost of sales for each opportunity / client. The fact that matters.Cloud pulls together elements from a CRM and time recording system and has them in one easy to use cloud based solution makes this product an ideal tool for small to medium sized firms to accurately track their opportunities right through to project manage their live projects.

Cons

None yet, any issues or bugs (which are expected when the product is being developed so much) are ironed out and fixed within a couple of days. There are no cons which haven't already been fixed by the matters.Cloud team

December 2020

Antonio from Shores & Legal Limited

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Excellent Legal Case Management Software!

Brilliant! We have encountered some early issues with some of the functionalities when we first started using the system. Upon contacting the team, the sorted it out within a couple of days. No fuzz and hassle. What's more, we have had a new requirement for the system which needs to be developed. We discussed this with the developers and literally within a couple of weeks, we have the feature in place at no extra costs. Truly a brilliant team who are dedicated in helping their users!

Pros

An extremely simple Case Management System to use even without prior knowledge of how one functions. What's best is that it allows you to set up the system to how you want the information to be presented and tracked without the need to contact the developers for an "expensive" custom made system.

Cons

Not a lot I don't like about it. It's what it says on the tin.

Reasons for Choosing Matters.Cloud

Price, functionality, minimal highbrow jazz (that's not required) and more importantly, the honesty of the team who told me about what works, what doesn't, and their open dialogue with users.