Matters.Cloud Software

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Find out more:

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About Matters.Cloud

Matters.Cloud is a cloud-based legal matters management platform designed to provide businesses with the tools to manage new and existing clients, capture billable time, and collaborate with colleagues on tasks and deadlines. Matters.Cloud includes CRM tools, time calendars, legal matters tracking, a visual invoice editor, visual pipelines for new opportunities, and task lists with reminders. Matters.Cloud provides CRM tools such as custom data fields, a task creator, and text search to manage clients and capture key details such as contact information, existing matters, time and expenses. Legal professionals can create new matters and view an overview of all matters such as total hours allotted, total expenses, active tasks, total fees invoiced, client accounts, ...

Matters.Cloud Pricing

$25 USD per user per month, no minimum term. 25% discount for non-profit organizations.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Matters.Cloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 5 reviews

User Profile

Tom

Verified reviewer

Company size: 11-50 employees

Industry: Legal Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

Easy to use and professional software with great support network

Pros

As an early adopter of the product there was a certain element of risk involved in using the software, however it has been a pleasure working with the matters.Cloud team in seeing the product develop. Our company with ~20 employees had previously recorded and billed time in Excel spreadsheets, not only has matters.Cloud made recording time for users much simpler (as they can record on-the-go through mobile or via a browser), it has made the process of managing projects and opportunities infinitely quicker. Our company would previously dedicate one person to spend a whole day collating and formatting everyone's spreadsheets to create end of month reports, now with matters.Cloud this is a 5 minute job which anyone can do. We initially bought matters.Cloud based off its time recording capabilities but over the past couple of months have seen the opportunity tracking being developed. As a company who has very long sales cycles it has been difficult for us to accurate track the cost of sales over what could be a 6-month sales cycle. With the matter.Cloud opportunity tracking we are now able to see with a couple of clicks the cost of sales for each opportunity / client. The fact that matters.Cloud pulls together elements from a CRM and time recording system and has them in one easy to use cloud based solution makes this product an ideal tool for small to medium sized firms to accurately track their opportunities right through to project manage their live projects.

Cons

None yet, any issues or bugs (which are expected when the product is being developed so much) are ironed out and fixed within a couple of days. There are no cons which haven't already been fixed by the matters.Cloud team

Antonio

Company size: 2-10 employees

Industry: Legal Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

Excellent Legal Case Management Software!

Brilliant! We have encountered some early issues with some of the functionalities when we first started using the system. Upon contacting the team, the sorted it out within a couple of days. No fuzz and hassle. What's more, we have had a new requirement for the system which needs to be developed. We discussed this with the developers and literally within a couple of weeks, we have the feature in place at no extra costs. Truly a brilliant team who are dedicated in helping their users!

Pros

An extremely simple Case Management System to use even without prior knowledge of how one functions. What's best is that it allows you to set up the system to how you want the information to be presented and tracked without the need to contact the developers for an "expensive" custom made system.

Cons

Not a lot I don't like about it. It's what it says on the tin.

Reasons for choosing Matters.Cloud

Price, functionality, minimal highbrow jazz (that's not required) and more importantly, the honesty of the team who told me about what works, what doesn't, and their open dialogue with users.

Wojciech

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

review

We use Matters.Cloud for time recording.

Pros

The customer support and the responsiveness of the product developers have been amazing. They have been very co-operative and helpful with the migration as well as with the customization of the program to our needs.

Cons

As a newly developed product, it has some minor drawbacks which we assume will be eliminated as the product progresses and develops.

Reasons for choosing Matters.Cloud

In providing our services to clients we are as dedicated and focused on their needs as possible. It is therefore important for us to see the same attitude at our providers. Here, it was the extremely proactive and constructive customer-oriented approach that convinced us to use Matters.Cloud. Time has shown this has been a very good decision.

Reasons for switching to Matters.Cloud

The previous product we used was more expensive and robust. We did not need all those options. At the same time that other product was designed primarily for specific jurisdictions and we did not find the flexibility and options that we needed for our purposes.

Joanna

Company size: 11-50 employees

Industry: Legal Services

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Great choice

Pros

User support of incredibly high standards!

Cons

I can't find any cons of this software so far.

Reasons for switching to Matters.Cloud

Clio was too expensive and not user friendly.

Zbyszek

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Matters.Cloud review

Very good matter management, easy time entry, automatic billing etc.

Pros

Matters.Cloud platform is simple, user-friendly, easy-to-use matter management suite that covers document management, matter management, opportunities management, time keeping, automatic billing and much more. A must for small and mid-sized law firms and business organizations.

Cons

Actually have not found any downsides. Aware that the vendor keeps improving the software and adding functionalities and integrations.