MyCase

RATING:

4.68

(495)

About MyCase

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes. MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided. Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks. Additional features inc...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

MyCase Pricing

MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

MyCase Homepage
Slide 1 of 5

MyCase Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MyCase

1 - 5 of 506 Reviews

Mark

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Ease of Use and Best in Class

User Profile

Susan M

Verified reviewer

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

MyCase is the Most Affordable Small Law Firm Case Management Software

PROS

Affordability is one of the best benefits of MyCase. MyCase offers simple month-to-month, no contract obligation pricing a month for each attorney and /month for each paralegal. Another great benefit MyCase offers is Lawyer App which is compatible with iPhone, iPad or Adroid. Accounting features are limited within MyCase but with the ability to integrate QuickBooks, accounting is a snap. Collaborate, create, customize utilizing Legal Practice Management Tool Kit is another great feature MyCase provides to its clients. The automation software provides task template and case flows for repetitive forms via intake which is beneficial for estate planning, probate, divorce, and bankruptcy law firms. MyCase is the least expensive case management software available for law firms and would benefit small firms. Also, MyCase has been adding new features through time. You'll enjoy the time billing, firm reports, online payments, Quickbook integration, document management and collaboration features. I recommend trying the 30-day trial for free and check it out!

CONS

MyCase is the least expensive for a reason and with price, there are limits to features. MyCase is not as robust as its competitors if your law firm is medium to large. MyCase caters to small firms. If you are a firm that bills on contingency, UTBMS or LEDES, MyCase may not be for you. Also, MyCase only integrates with QuickBooks whiles others integrate with Xero too.

Vendor Response

Hi Susan, thank you for your feedback. It is great to hear how MyCase's many features have been beneficial to your firm's productivity. We are happy to share that we now have UTBMS codes and LEDES billing to help make your invoicing process as seamless as possible. We look forward to our continued partnership and improving MyCase to meet the needs of customers like you.

Replied April 2019

Jg

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed January 2023

Steer Clear If You Are A Defense Firm!

So far horrendous!

PROS

Nothing to date. Was very misled during our initial demo with Conor

CONS

The misconceptions from the initial contact through the program becoming fully functional have been nothing less than a nightmare! Mycase does not allow you to upload or attach a firm logo to email signatures which may be fine for a sole practitioner but not conducive for a P.A. This program is not geared toward a defense firm. Firstly, none of our UTMBS codes were carried over from unbilled time from our previous billing program so we have to manually go into all the time entries and add the codes for ledes billing along with all of the client matter id, client id, law firm id, law firm matter id, along with enabling ledes formatting on each and every case! I also just discovered that if you have a client that does not require ledes formatting, there is no way for the claim number to show up on the invoice unless you manually add it in the description field every time you bill the file. Needless to say, all of these issues are very time-consuming when you have 100-plus open matters and your sole responsibility is not invoicing clients. They also do not permit the customization of columns on the case list page, but they will tell you you can run a report that is customizable. The only problem is that NONE of the reports have hyperlinks to actually open up the file so you have to constantly switch from screen to screen - again very time-consuming and not easily accessible! Another huge drawback is the synching with Quickbooks! If you advance client costs and place an ent

Reason for choosing MyCase

We thought the features were better than Practice Panther but inevitably they were not!

Reasons for switching to MyCase

Customer support was lacking and lacked customizable features. During our initial contact with Conor at mycase we were briefly given a demo with one of their support individuals but until you actually have the program and are able to use it to its full capabilities will you discover it is subpar.

Brenda

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Sr. Litigation Paralegal/Owner

Exceptional customer service and tech support.

PROS

I have used this software since September 2015 roughly, and it has been a valuable integration of the company. MyCase keeps improving and adding other software. I see LawToolBox is coming, and we will be able to integrate it with MyCase.

CONS

I cannot really think of any cons at this time.

Mervate

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2023

Onboarding is the worst.

The integration phase has been hellish. I have been told conflicting this, it's taking a longer time than expected and is interfering with our ability to work and process.

PROS

It is user friendly, which will make it easier for staff and clients to interact with the system.

CONS

they oversell what it can actually do. Oversell, under perform is really what's going on with this program.