MyCase Software


 

MyCase is a cloud-based legal management solution that helps attorneys in small size law firms to manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes.

MyCase offers users applications like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided.

Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks.

Additional features include custom communication templates, case filing system, contact management, expense tracking and dedicated client portal.

MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.

 

MyCase - Time & Billing Dashboard
 
  • MyCase - Time & Billing Dashboard
    Time & Billing Dashboard
  • MyCase - Case Listing
    Case Listing
  • MyCase - Time & Expense Summary
    Time & Expense Summary
  • MyCase - Calendar Event View
    Calendar Event View
  • MyCase - Calendar View
    Calendar View
  • MyCase - Attorney Dashboard
    Attorney Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

174 Reviews of MyCase

 

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Software Advice Reviews (13)
More Reviews (161)

Showing 1-13 of 13

Tasleem from Q Soft
Specialty: Corporate
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

My Case is the most user freindly software for legal firms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall its a good and easily manageable legal firm software

Pros

Its the easiest online legal firm software I have used ever. Activity module is the best module I love in it as it gives insights of my team performance in a single look

Cons

It lack few features that are required by legal firms and available in other solutions. Also pricing is very high if used by teams

Review Source
 
 

Amy from Law Offices of Richard E Schimel, LLC
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Needed to compare time and billing software for a solo practitioner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been outstanding. Everyone that I have spoken to has been friendly and willing to take over my computer. Very helpful. Cody Nielson, one of the senior people has been especially helpful when I asked about the security of putting in bank information. The system allows you to reconcile bank statements, but the attorney that I work for is reluctant to do that until we are using the system for a month or two. The law firm's IT person also recommended MyCase. The cost is extremely reasonable and an attorney can get a discount by being a member of the ABA.

Pros

MyCase is an extremely user-friendly time and billing software. The tutorials have been very helpful. I needed to find something that an attorney could do with great ease. I also needed to be able to deal with retainers and trust accounts. You have the ability of allowing the clients to log into a secured client portal and share documents, as well as forwarding billing information. MyCase gives you the ability to create deadlines in calendar. All the deadlines from the calendar appear on the right side of the screen when you log in which is very convenient. Working with invoicing was much easier than I thought too.

Cons

I don't like the constant updates if a client logs into the Client Portal or if an update was made to the case or contact.

Review Source
 
 

Diane from Xavier Law Firm
Specialty: Immigration
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Mycase Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

So easy to use and customer service always responds quickly. Helps us manage our files and cases. Mycase is excellent for any law firm that wants to help their practice function properly

Cons

Although I love using mycase, there are times where I want to assign tasks to others from a workflow, and it can be difficult. Also I would like to have the ability to see cases as they progress.

Review Source
 
 

Paul from Campson & Campson
Specialty: Personal Injury
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Simple to use, delivers a s promised, exactly what a small firm needs.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Emailing of documents is just getting where it should be. It is getting better as I tested the new beta product and it works terrifically.

Pros

MyCase is very intuitive and simple to use. The calendar and email integration is great and the display screens are clear and uncluttered.

Review Source
 
 

Doug from Walker & Jennings PA
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

solo practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Glad I picked this program !

Pros

Easy to use and love the quick payments. The client contact is great, bills look professional. Very easy to use from remote locations.

Cons

Outlook add in gave me fits at first , but all is well. I think Office 365 was the issue. Nothing else negative, now that I have it down.

 
 

Dennis from law office Dennis P. Biancanello p.c.
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Organization at last, my way, my speed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I haven't had the chance to use the payment module yet which is mildly frustrating but i'm looking forward to same. The company also offers related website services in support/conjunction which I am considering but am unable to advise otherwise on.

Pros

Setup is structured but allows you to add your own categories and fields in addition to tasks, notes, documents etc letting you put what you feel is important up front. Unlimited storage in the cloud to allow for document association as well as a editing program and the ability of clients to check status on their cases to the extent you want such are all attractive features.

Cons

The open architecture approach is welcomed but I would like to be able to organize more case type specific concepts more easily than what I can. The editing program only works apparently if the system you are on has MS word as otherwise the system will advise you to purchase same. The mobile application I believe it being upgraded but you cannot see tasks on it for the moment.

 
 

Jeffrey from Law Offices of Jeffrey S Harris
Specialty: Bankruptcy
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Overall, good software with most of the features I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

mostly intuitive operation, straight forward and easy to use.

Pros

Mobile app is nice with easy integration of calendar. Quick entry of new calendar events. Clients like having a portal to access case info and documents and for communicating with the office. Generating billing statements and "sharing" (sending) to clients is easy. Great to be able to accept credit cards and checks online.

Cons

Cannot enter new matters on mobile app. Would be good to be automatically begin a time entry based on the calendar events, i.e. time entry needed for court appearances or other events listed in calendar

 
 

Peter Paul from Law Offices of Peter Paul Mendel
Specialty: Corporate
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Lagging Behind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The program is easy and intuitive yet lacks too many simple things, such as being able to set a reoccurring calendar event or a reoccurring task. There is no notification for a time entry not being made nor for making a time entry after completing a task.

Pros

Ease and simplicity.

Cons

Lack of features reoccurring calendar and tasks, lack of e-mail, lack of integration of contacts, calendar and other items into MyCase from other programs. Version on iPhone not the same as the online version and very limited, missing items available on the online version.

 
 

Laura from The Law Offices of Daniel Q. Herbert & Associates
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

MyCase good for smaller firms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

MyCase provides a solid approach to case management and simple invoices.

Pros

Easy to use
Customer Service is outstanding
Storage of information is great

Cons

Not many reports
Limited privileges for user roles

 
 

Mike from The Law Firm of Mike Daniels, PLLC
Specialty: Criminal

September 2016

September 2016

Great program, have recommended to others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use and ease with which it fits into the day-to-day process of my law firm.

Likes Least

Mobile app needs upgrading and more utility, but is excellent for the most needed purposes.

Recommendations

Just try it. You need to use it to really decide. I waited as if the answer would come to me in the form of a pillar of fire or a burning bush. Just get off your hands and get using this product.

 
 

Andrea from Ribando Law Firm
Specialty: Personal Injury

September 2016

September 2016

Almost everything I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The price is right for a solo practitioner. Easy access by internet to contacts, cases, documents, and invoices. Also, clients can pay through my case. I like that I Can call and they will walk me through the process I am trying to use.

Likes Least

Creating documents has been difficult, so I just use Microsoft word and then download them to the case the document is associated with.

Recommendations

DO the one month free but make sure you are ready to really use it.

 
 

Colleen from Strategic Counsel Law Group, L.C.
Specialty: Estate Planning

September 2016

September 2016

User friendly practice management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use. The Company innovates and keeps trying to make it better. The fact that it does calendar, billing, trust accounting and links to my website makes it an all around useful product.

Likes Least

Clients who log in can not sort through entries. I find this inconvenient for clients.

Recommendations

Easy calendar management, billing and trust accounting are easy to use and clients can log in and view their case.

 
 

Thomas from Thomas C. Orr Law Offices,
Specialty: Family

January 2015

January 2015

Best virtual assistant in the world.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This has been an amazing program for my office. It simplifies billing and trust accounting. The customer service is outstanding.

Likes Least

There's not much I dislike about the product or vendor. They have always been impressive.

Recommendations

Ask how much you spend on bookkeeping services and billing. You will be pleasantly surprised at what you find out.

 
 
 
Showing 1-20 of 161

Kamil from Kamil J Koleczko, PLLC

June 2018

June 2018

Helps me stay organized and save time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saving, organization, easy billing and invoicing, keeping track of dates and progress of the case and being able to keep the client informed by having them log into the client portal to view all documents, dates and communications.

Pros

The ability to keep track of all aspects of the case, important dates, tasks, billing and secure communication with client.

Cons

The android app is constantly improving and adding features, but being able to invoice from the app is a major feature that it's still lacking.
Integration with cloud backup would also be a nice feature, so that all documents uploaded to mycase would automatically sync with the cloud.

Review Source: Capterra
 

David from Cohen Abuse Analytics Law, LLC
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

No learning curve. I was able to use it effectively right out of the box (so to speak).

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Much more efficient practice...and ease of sharing documents.

Pros

I like the fact that I don't need outside software to manage or share my documents. I also like off of my work product memos. The "notes" section of the program makes that very easy.

Cons

I would like a back button that gets me to a prior screen a bit more efficiently. In other words, rather than use the browser's back button, I think that there should be an integrated internal back button.

Review Source: Capterra
 

Tim from Corbett Price, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Comprehensive software at an affordable price. Has really streamlined our practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined our practice management saving us considerable time and energy.

Pros

Clients seem to appreciate the availability of the online portal, as well as the ability to make secure payments online.

Cons

There had been some glitches on the app, but I haven't had any issues since the latest update. Other than that, I really don't have any complaints.

Review Source: Capterra
 

Donn from Law Offices of Donn M Coolidge

May 2018

May 2018

Easy to use with great functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

VERY User friendly. I am by no means a techie, but I find the program so easy to use. I was up and running in just a couple hours.

Cons

I wish multiple client could be created in one case file. For example, if I represented 3 clients in a PI case, I would want one file created, but 3 separate sub-files for each client.

Review Source: Capterra
 

Brian from Putnam Law Office

May 2018

May 2018

My day is always productive with MyCase.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The UI is very intuitive. I can maneuver easily within the screens. I love having multiple timers available. We now can have 5 timers running on the app...not sure why we can't have that on the website. However, I'm sure that will happen in time.

Cons

The iPhone app is a little lagging in functionality, but it's getting better. For instance, I can't add/delete contacts or cases.

Review Source: Capterra
 


May 2018

May 2018

A full suite of tools to manage your law firm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to use it directly with MS Outlook is very helpful to our staff productivity.

Pros

There are several tools that I love in MyCase, the most importan one is the ability of creating my own templates fro legal documents based on the client's information.

Cons

Since it is web-based it can be limited in certain aspects like rearranging fields but still we can manage just fine!

Review Source: Capterra
 

Bill from Joel I. Hoffman, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

As a paralegal I find the MyCase system a fantastic improvement for our case management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of case management and transparency for clients

Pros

Everything is always at your fingertips with just a few clicks. No more leafing through files and papers. Also, it is so much easier to keep clients informed without having to answer hundreds of phone calls. Lastly, the customer service is terrific whenever we have questions or suggestions.

Cons

I have no complaints as the system is constantly being upgraded and features are being added.

Review Source: Capterra

  Response: MyCase, MyCase

Date: May 2018

May 2018

 

Thank you, Bill, we are so happy to hear about your positive experience!

 

Joel from Hoffman Law Group

May 2018

May 2018

I have used this system for two plus years and it makes my life so easy no matter where I am

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system allows my clients to pay me online either by e-check or credit card. This has dramatically reduced my account receivables

Cons

The only issue I have found so far is the inability to get a report of my client files by case number rather than alphabetically. Everything else works flawlessly

Review Source: Capterra
 

Dennis from Dennis J Niermann Co LPA

May 2018

May 2018

Wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use on the run or otherwise and tech support is great and it enables me to take credit card payments wow

Cons

It's all good every time I use it especially when I'm on the run and that's what I like least believe me

Review Source: Capterra
 

David from The Blevins Law Firm, LLC

May 2018

May 2018

Fantastic software especially for smaller firms.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like that it keeps track of payments and allows the clients to interact and see their billing. Also like that they can share documents.

Cons

The app needs to be fixed. It's a piece of junk and has almost no functionality. There is so much potential being wasted.

Review Source: Capterra
 

Rebecca from Law services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Love the mobile access and access from my computer/laptop.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

See prior notes.

Pros

MyCase is user friendly and meets the needs of my law firm for billing, calendar, contacts, etc. There is min requirement to submit this which is difficult as helping with this at 10 pm at night after long day.

Cons

Does not recognize my company email address that ends in .email.

Review Source: Capterra
 

Jessica from JMG Law Firm LLC
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Overall great experience with the software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy way to make payments and communicate

Pros

Enjoy being able to receive payments in the trust and operating account, enjoy being able to upload documents and receive documents, enjoy being able to communicate and keep accurate time.

Cons

The software does not have any flaws that can be thought of at the moment that affects my opinion of it.

Review Source: Capterra
 

Brittany from VanHo Law
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

MyCase is easy to use and helps make my life easier for time keeping, record sharing, ect.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows for better client communication.

Pros

I like how easy it is to use as well as the client sharing and communications. I like being able to use the invoicing to keep track of who has overdue bills. The new email and pay now feature is great.

Cons

I would like to see a live chat option between staff or even with clients if logged in. I think the calendar system is a little difficult because the dates jump around on me sometimes. I would like to be able to click the date selected and it automatically pull that date up in the create new event.

Review Source: Capterra
 

Kristi from Weitz Morgan PLLC

April 2018

April 2018

Great product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to accept credit card/ACH payments, the client portal, seamlessly syncs with Google Calendar, easy to use, covers all aspects of practice management.

Cons

The reports, the A/R, and billing functions could be more robust and easier to use; there is no CRM component.

Review Source: Capterra
 

Samantha from MLM Legal, LLC
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can access all my case/client documents in just a few clicks and not have to be sitting in my office to do so.

Cons

I don't have any complaints at this time.
I didn't previously like how there wasn't a easier way for my clients to pay invoices directly, however, with the implantation of the payment link, has been a plus!

Review Source: Capterra
 

Lois from Blackford & Flohr, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use from the app to the online version. This software allows us to be more mobile and efficient

Cons

Not all of the features and functions we had in Amicus Attorney are in MyCase. We miss them but it has not deterred us.

Review Source: Capterra
 

Laura from Swain Law Group
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

MyCase has been wonderful for getting my offices up to speed with Invoicing, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Linking cases to clients for court dates, etc. Being able to upload documents for each individual client.

Cons

Not always easy to decipher. Need to figure out how to Invoice without doing monthly or something that shows on the calendar when a client owes money, etc. Invoicing for a flat fee is not as easy as Invoicing hourly.

Review Source: Capterra
 

Katrina from Davison Legal Associates, P.C.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

This is a user friendly software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A lot less headache when it's time to prepare the monthly bills.

Pros

The way you can get a report of each employee's time for every case and the details it gives in the report.

Cons

I wish I could get a detailed report of just one employees time for a specific case, so that I did not have to print a full report of everyone's time when I only want a specific employees time for a specific case.

Review Source: Capterra
 

Christopher from The Aleem Law Firm
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

It gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's stable. I don't have to worry about it going down.

Pros

Very responsive help desk. Extremely simple to use and allows for easy training for new users.

Review Source: Capterra
 


April 2018

April 2018

My experience with MyCase has been more than wonderful, I enjoy using Mycase on a day to day basis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I like most about this software is that it is easy to use. I am also able to find things more quickly.

Cons

The thing I like least about the software is the form of billing I wish there was a form to edit and print out invoices on how you want them actually done. The other thing is that on the app and the website I cannot choose a way of how I would like my contacts to be displayed and stay like that every time I log on.

Review Source: Capterra