About Odyssey

Odyssey is a cloud-based legal case management solution that enables justice/court agencies to streamline operations related to electronic filing, petitions, finances, jury selection and other administrative processes. Professionals can utilize the platform to generate legal forms or letters, add/assign tasks to staff members and share notes to highlight specific parts of a workflow.

Key features of Odyssey include reporting, access control, document management, transactions processing and accounts tracking. It lets users track task history and share documents with clerks and judges for approval or review. Additionally, attorneys can access critical documents from a centralized repository and create electronic case files with audio/video attachments.

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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of Odyssey

Overall rating

3.75 / 5 stars

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August 2018

Ashleigh from Cassidy & Mueller

Verified Reviewer

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Odyssey has made filing court documents so EASY and FAST!

We love it! It has made e-filing a breeze! Also, it is great that we each have our own login information so that we can check the status of our own filings, not having to look through everyone in the office's.

Pros

We don't have to leave the office to file documents, we don't have to waste money on postage to mail filing to the Courts. I love how user friendly the system is. Also, they don't charge you PER filing, only on filings that cost money do they add their fees in.

Cons

Cook County has made their filing through Odyssey now as well and it is different than all the other counties in Illinois. I just hope I don't have to do it often.

June 2017

Daniel from Washington Administrative Office of the Courts

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

Odyssey Case management system, streamlined, ability to fully integrate your entire county

Pros

The idea of having a fully integrated, streamlined system that does calendaring, case management, jail manager, atty manager, financials all in 1 system. Your overhead for a state/county is dramatically reduced if you take all features.

Cons

The lack of documentation, the lack of true SME's, and the turnover with the vendor. Once its is up and going it has little to no issues except for issues that the courts have could amplify or be more problematic when you bring on the client. It will show you your issues with Workstation, network, IPS, IDS, and firewall misconfigurations.

October 2016

D. from WA State

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2016

Not impressed.

There are about 4 courts who have transitioned over to Odyssey in our jurisdiction. It is very expensive, clunky and sparse. Many of the documents accessible are in a tiff format. If you use your email for one county, you need to use a different email for each of the other counties, as well as pay the large fee to have full access to every county using the Odyssey court management.

Pros

That you can retrieve and print filed documents.

Cons

That many documents are in a Tiff file type. It costs too much for what you get.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

May 2019

Super Efficient

Odyssey is an enormous upgrade from some of the older systems, but it still has some improvements that could be made.

Pros

Odyssey has enabled us to move to a completely electronic filing system. It has been an easy-to-understand process for staff, and the layout is very user-friendly for new users.

Cons

Sometimes there are slight glitches, but I haven't personally ran into any real challenges with it.