About PCLaw

PCLaw is a legal accounting and practice management solution that helps businesses manage clients, cases and matters, reporting, finances, banking reconciliation and billing processes. The software is designed for small to midsize law firms to help them track real-time activity and gain a 360° view of work operations.

PCLaw Go, a mobile timekeeping application for iOS and Android devices, allows professionals to capture billable hours and update client ledgers even from remote locations. Apart from cloud and mobile, PCLaw can also be installed on Windows and Mac operating systems. The user interface of the software provides insights into billed time, fees, billing, payments and business finances with the help of visual analytics. Also, customizable securi...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

54 Reviews of PCLaw

Average User Ratings

Overall

2.72 / 5 stars

Ease-of-use

3.0

Value for money

2.5

Customer support

2.0

Functionality

2.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(12)

12

3 stars

(11)

11

2 stars

(15)

15

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

September 2019

Martin M. from Martin M. Adler, Esq., P.C.

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

Hands down the best legal billing software I have ever used

I have found PCLAW to be the best solution for smaller law firms, where numerous timekeepers may work on a particular matter.

Pros

PCLAW has the best interface, once you've learned how to use it it is very easy to use, with a lot of features. Very easy to integrate with various insurance carrier portals. Easy to generate reports.

Cons

Somewhat of a learning curve. Can be expensive if you're adding many licensed users.

September 2020

stephan from Freeman & Freeman

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

4.0

September 2020

Used to be good-do not buy any more. The company is falling apart.

So in the past it was great. We still use it because we made it stable without pclaw help. I have also found there are independent people who will provide pclaw support. Use them.

Pros

I bought this in 1996. Until version 12, it was great. It could do trust and general accounting, payroll, time keeping, calendering, billing, and even case management. We do not use it much for case management. We do use it extensively for deadlines and follow up. I could do payroll in two minutes. It can do case managemen in regard to documents but we have no experience with it.

Cons

The problem is that it became unstable with version 12 and never became stable again. It can freeze easily and then you have to reindex the data which can take a while. Recently the support became nonexistent. You are on the phone 53rd in line. Chat does not connect and email response is non existent. If you have it, let me tell you what we did to solve the freezing problem. WE reboot the server and all workstations at least weekly. We run verify data integrity now once a week.

Reasons for Choosing PCLaw

The florida bar recommended them in 1996.

October 2019

Ed from Scott L Braum & Associates

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

October 2019

Former PCLaw user

PCLaw is a complete package to run a law firm with. Prior to the past couple of years, it was a pretty solid, although very dated, package. After a year or more of issues without resolutions, we decided to move on to another package. Unless major improvements are made to the product and it actually becomes a stable product, I would not recommend it. Customer service needs to drastically improve as well.

Pros

The original PCLaw package was very good and reliable. It had all of the features that you needed to properly run a law firm. The package was a bit out of date, but worked well until they tried to upgrade it.

Cons

The last couple of years had updates where each update was worse than the one before. When we would call customer support about an issue, we were told that we were the only ones having that issue. We later learned from other users that we were not the only ones experiencing the problems. Customer support was seldom able to fix a problem or solve an issue. We didn't install the last couple of "upgrades" due to the experiences of other users. Finally, we just move on to another software package completely. We had been users of PCLaw for well over 10 years when we finally left.

Reasons for Choosing PCLaw

At the time, it was somewhat the Standard in the industry.

January 2021

Stuart from Law Office of Stuart A Rosenthal

Company Size: 1 employee

Industry: Law Practice

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

January 2021

Was barely aceptable once; not any longer

When I started my private practice 6 years ago, this product was satisfactory. It integrated time, billing, and banking functions (though never easily or in a straightforward manner). However, with some effort, it was manageable. Now, Lexis Nexis seems to treat it as an pariah. They are pushing (punishing?) all users to switch to Clio, but seeing how they orphaned PCLaw users without support, why would anyone switch to a new product of theirs, only to suffer the same fate in a few years?

Pros

Relatively complete - when it functions without glitches (not often enough).

Cons

Lack of tech support - calls are not answered and messages not replied to in a timely fashion, if at all. Overly complicated Lack of clarity Lack of definitional explanations Since they began to offer Clio, they pay no attention to PC Law issues and problems (and there are plenty) and offer no support.

Reasons for Choosing PCLaw

At the time it was recommended by another firm. (They are looking at new alternatives - not CLIO! - as well.)

October 2020

Earl from Mallory Law Group

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

October 2020

This Company and Product are NOT worth buying.

Customer service used to be the best in the software business. It is now non-existent. If you call technical support, our wait times always exceed 4 hours (No kidding). If you use the online "chat" service, you are in queue for at least an hour, and when it says "you are next - connecting," all of a sudden, the agent is "no longer available."

Pros

My firm has used PCLaw since 1994. It used to be a very good, intuitive, and easy to use program. It is now full of flaws that are not easily corrected.

Cons

The program loses transactions. I don't need to tell you how serious it is for accounting software to lose track of client funds.

Reasons for Choosing PCLaw

The Florida Bar Practice Management Office recommended PCLaw. In 1994, it was a good recommendation. In 2020, not at all.