I have found PCLAW to be the best solution for smaller law firms, where numerous timekeepers may work on a particular matter.

PCLAW has the best interface, once you've learned how to use it it is very easy to use, with a lot of features. Very easy to integrate with various insurance carrier portals. Easy to generate reports.

Somewhat of a learning curve. Can be expensive if you're adding many licensed users.

Great software used by many law firms due to its user friendly software and amazing technical support.

Easy to use program that rarely had technical issues. Very dependable and user friendly. Docketing and Expenses were easy to view and edit and having the option to edit other users dockets helped when you are in charge of organizing multiple calendars

Wish there was spell check for dockets. When searching for client files sometimes it doesn't recognize their file number and you have to manually search for it.

very poor

Fairly easy to use once you understand the system.

Customer support is terrible. Billing issue was to be resolved last year - more than double billed. Said they would extend support two months to compensate. Bill I received this year had 3 charges for services I had never had. I have been trying to resolve it for a month. Difficult to get through by telephone. Line is perpetually busy. Impossible to hold for more than a minute, then your only choice is to lease a message. Promises that the problem will be rectified. Doesn't happen. Calls not returned. Asked to speak to a manger, Hasn't happened. Erroneous invoices keep getting sent. l have used PC Law for 20 years. Horrific decline in service since the original owners sold it. Several years ago, my accountant caught a problem involving correcting fee transfers with more than 5 entries. The system doubled the income from the fees. When called, PC Law said they were aware of problem. Problem not posted on its list of known defects. Stay away from PC Law

Overall, the program is great and is easy to work. There are parts that are a bit annoying, but for the price it's really great.

This software is pretty easy to navigate. Although it it takes a little bit of training, it becomes quite simple once you get the hang of it and figure out exactly what you are doing. It's great to be able to pull up the hours by attorney and to see exactly how much time is being spent on each case.

To see new time and old time together, you have to open different windows. This can be a pain when you're trying to look at the comparison as I have to split screen. Also, if you accidentally hit the "enter" button, it submits the time entry and you have to open a second window to add more time if desired.