The configuration and data migration process was a bit confusing and more time consuming then we planned on.

Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee.

When adding a photo under profile, the photo can't be seen 100% after it's downloaded. So for our restricted users, it's hard to view a client’s photo because only the forehead if visible.

There's the ability to report directly from the raw data (from the back end) but this requires a fair bit of extra knowledge to get it working effectively.

Everything was handled remotely so, if there is any complaint I believe it is just not being able to work in person with anyone.

User friendly, flexible, you can design to fit the needs for Case Management Program.

The software can be difficult to configure and test.

This blocks out more time than is real time for clinicians availability.

Overall the staff at Penelope is helpful and knowledgeable. Penelope is pretty expensive compared to many other databases and the software does offer a good bit to help compensate for the cost.

With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency.

Some parts are difficult to navigate without referring to the written instructions.

Customer support is wonderful. It's easy to navigate with great instructions right there.

Overall really good experience, staff are knowledgeable and great to work with.

Lack of modern functionality, lack of communicating to customers, broken promises with timing.

Penelope was able to offer customizable options and reports (reports are an additional cost) that fit our needs.

Can be difficult to teach new users the organization behind the software, not always intuitive, billing statements are incredibly complicated.

Our particular business pushed the Penelope system slightly out of its intended scope, but the Athena team has been so flexible with us and very creative in solving our issues.

It allows our 110-member staff to record information in the correct categories. We are able to source the data collected from Penelope and integrate it into our excel spreadsheets.

We did have issues where Athena struggled to understand our business model during configuration.

The ease of access to log into Penelope and the extensive help support (trainings, guides available on the website, and direct technical support) are additional key features Athena excels in.

We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future.

Although we are struggling to get Athena software to add some new features that most health care software has already incorporated, such as integrated client sign ins.

The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs.

We have found great value for money in this partnership.

When we initially utilized Penelope I accidentally delete en entire file.

Honestly, I love the color schemes. It makes it very easy to use because of bold colors.

It has a lot of integration options (e.g., create tasks from Outlook email -- which is quite nice).

Wrike allowed me to structure my tasks and to follow my progress in the projects. This allows for better time management and the effect of the work accomplished is very beneficial.

Lastly,​ if it's​ not working out for you cancel the auto-renewal​ ASAP.

What I really hated about Wrike is how user unfriendly it is.

It's by far the best platform on the market- we looked at over ten. Great for creatives; love the Adobe Creative Cloud integration.

It is a very good tool to do collaborative work, we like it because it focuses on improving communication and keeping everyone attentive and integrated into the projects.

Overall I am happy, just reduce the cost and the reporting section and we would have a winning software.

I like that wrike provide us functions and tools to work in a easy way, I like that those functions with the graphic interface works really good and I like that you can use them to upgrade your work.

Wrike has come a long way and continues to grow. The fact that they start you off with very good features for free is a testament to their commitment to their user base.

Zero cost entry into project collaboration and organisation. Wrike is more powerful than Asana here because it does more for a lot less.

I like that I am abke to track time, issue and cost spent on projects in real-time with Wrike.

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal.

We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.

The fact that I have to go into a submenu to close the panel is ridiculous.

Wrike was an awesome tool and allowed me to interact with other departments in such a smart way. The features offered made communication seamless and ensured that nothing fell through the cracks.

There was SO much on Wrike that it became hard to use and intimidating.

It also makes the relevant conversations and files more difficult to track down, since they might be lost in any of these subtasks.

There are some great features and modules. I think the software is capable of being a great tool in project management.

Expensive,  They offer NO REFUNDS, NO CREDIT, NO Contract options.

I really enjoyed some of the unique features like the robust reporting and the apps/integrations. The UI was also pleasant.

Annotating repetitive tasks is the best thing that I have experienced so far. Additionally, it is easy to track progress of work with Wrike.

I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.

A great do it all, would be the perfect tool if it wasn't for the price and reliability of the app.

Some limited features access the other management tools and need to pay for more use.

Good for managing high level projects and milestones. Gantt charts help visualize progress and keep our teams on top of their work.

The ease of use and access remotely and that I can get reports on each campaign from one soucre. It really save tome and money.

This software is great for collaborating on tasks with other colleagues. I like that I can set deadline dates and update the task anytime I want and the changes will be tracked.

It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times.

The software is good, and we like the desktop user interface. The business has improved project management overall, and it was generally easy to implement.

Compared to nearly every other project management platform I've used it's by far the one with the worst UX.

The free option is very limited. No time tracking, no option for subtasks, and very limited storage included in.

Improved visualization of the actual workload capacity of the team. Folders can be created which are dedicated to be shared only with relevant team members.

The team at Wrike was so helpful getting us up and running and were very attentive to our needs. The software is easy to use, and provides great visibility on projects.

There isn't really a feature in Wrike I'd like to highlight, I think they're all awesome.

There is no warning system that reminds you of your pending tasks, and you only see them if you go into the app.

I like the waterfall management interface of Wrike. It also has a comprehensive pricing charts and nice third party apps integrations.

The customer service was good with an employee doing an initial walkthrough.

I like the reports and timetables that we can cooperate on preparing, which are effective and accurately express the percentage of completion of the project.

Another thing I like is the easiest way that Wrike integrates with other tools or apps like google, word, and excel.

Creation of workflow/roadmaps is very user friendly. Preset/automated workflow for frequently repeated tasks is very helpful.

An amazing tool to assist the team solve difficulties and plan ahead of time.

Pleasure experience working with this software, we have modernize on how we managing our project and we can get a real-time progress tracking after using Wrike.

The ability to customize each step of the workflow is most important for us. And the fact that customer service is always available, quick and willing to help, has made all the difference.

I also appreciate how helpful the customer service is. They're personal with their customers to ensure they have what they need and are set up for success.

US Dollar

Penelope is a cloud-based case management solution for nonprofits, governments, universities and health and social services providers. Primary features include scheduling, notes, smart forms, automated workflows, email and SMS reminders, staff communication tools, referral and wait list management and reports.

The automation engine allows users to set workflows, tasks, notifications alerts and action triggers. Users can create time or event-based workflows to suit their requirements. It provides multiple pre-built reports on client demographics, service provision stats, client outcomes and others. Users can export these reports to Microsoft Excel, Crystal Reports, or MS-ACCESS. It also offers integration with Tableau that helps in creating data visualizations.

They offer a mobile feature named Engage for Penelope that allows users to fill documents and conduct discussions with providers from their smartphones or mobile devices.

Social Solutions is becoming Bonterra. Learn more at www.bonterratech.com.


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Case Management

Surveys & Feedback

Electronic Payments

Payment Processing

Time Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Group Notes

Charting

Progress Tracking

Digital Signature

Referral Tracking

Task Scheduling

Ad hoc Reporting

SSL Security

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Wait List Management

Attendance Management

Communication Management

Medical History Records

Calendar Management

Customizable Fields

Collaboration Tools

Self Payment

Template Management

Client Chart Audit Tools

Scheduling

Data Import/Export

Graphical Data Presentation

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Dashboard Creation

E-Prescribing

Training Management

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Initial Assessments

Child Welfare Management

Activity Dashboard

Reporting & Statistics

Reminders

Administrative Reporting

Medical Billing

Customizable Templates

Billing & Invoicing

Program Management

For Mental/Behavioral Health

Alerts/Escalation

Real Time Reporting

Referral Management

Patient Management

Goal Setting/Tracking

Compliance Tracking

Reporting/Analytics

Case Notes

Contact Database

Progress Reports

Claims Management

Case List Management

Customizable Forms

Appointment Management

Records Management

Client Management

Third Party Integrations

Appointment Scheduling

Multi-Provider Practice

Team Notes

Task Management

Authorization Tracking

Document Management

Email Reminders

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Penelope

In Person

Live Online

Webinars

Documentation

Videos

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. 


Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.


The solution is priced per-user and is on a monthly subscription basis.



File Management

Commenting/Notes

Engagement Tracking

Deadline Management

Milestone Tracking

Bar Chart

Project Workflow

Multi-board

Messaging

Enterprise Risk Management

Work Order Creation

User Management

Status Tracking

Visual Workflow Management

Meeting Management

Financial Templates

Employee Onboarding

FREE: Wrike’s FREE basic plan is now available for unlimited users. 
Team: $9.80 per user/month
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.
Pinnacle: To receive accurate pricing, contact Wrike directly.

Bonterra Penelope vs Wrike

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