I like the software, but I feel there could be some changes.
Value for Money
I like that this is a tool to manage our case load without physical filing. I love the document merger because it is a huge savings of time. I think this is a great program but based of other firms their may be more efficient technology.
I wish that the document merger could handle putting more than one of the same contact type on the same document. It seem that the software often has problems depending on the computer that it is on. I wish that the program was more easily accessable from other places such as home or our phone because the attorneys do a lot of out of office work. I was hoping that the process area would be able to work in a more automated way, it feels like there always requires some human component to things in this program and I was hoping that it would provide more of a force flow for our case work. If I were at this job during the time that we were in the decision making process of determining which legal software to go with I probably would have went with another product because there are more automated options.