--- title: "ProLaw Software Reviews, Demo & Pricing - 2026" description: "Review of ProLaw Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/legal/prolaw-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / ProLaw Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/prolaw-profile/reviews/)[Alternatives](https://www.softwareadvice.com/legal/prolaw-profile/alternatives/) # ProLaw Review Custom quote Free trial 1 plan Wondering if ProLaw is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ProLaw 3.7 [(47)](https://www.softwareadvice.com/legal/prolaw-profile/reviews/) Pricing Pricing available upon request ### About ProLaw ProLaw is a comprehensive law practice management solution designed to streamline and connect all aspects of a law firm's operations. This business management platform integrates case and matter management with time entry, billing, and accounting, allowing for improved collaboration and more efficient client service. ProLaw's key offerings include financial reporting tools, seamless application integration with Microsoft products, and case management capabilities, all of which are designed to enhance productivity and decision-making firm-wide. Additionally, ProLaw offers features to maintain an up-to-date database of clients, prospects, and relationships, aiding in marketing and business development activities. ProLaw's financial management features enable firms to shorten turnaround times, automate key processes, and generate accurate financial statements with ease. It also offers integrated billing features that adapt to changing needs, allowing firms to manage complex billing arrangements with confidence. ProLaw provides firms with an intuitive, easy-to-use platform to manage the entire matter life cycle and maximize client service. ProLaw also offers item-level security featur... es for sensitive data management. Through strong rules-based docketing and calendaring functionality, ProLaw helps firms avoid missed deadlines and ensures efficient case management. ProLaw provides control over the entire accounts payable process and general ledger, allowing firms to manage their finances through robust transaction management capabilities. With the ability to handle complex and high-volume transactions effortlessly, firms can monitor and control cash outlays effectively while reducing costs by managing spend efficiently. ProLaw allows for easy configuration and reporting of financial information, enabling firms to capture accurate data and gain visibility into their financials with multi-language and multi-currency capabilities for consistent data analysis. ProLaw software can be complemented by related solutions such as 3E, eBillingHub, and Advanced Financial Solutions, which provide law firms with cloud-native financial and practice management solutions, electronic billing capabilities, and tools to report on productivity and profitability. ProLaw is designed to foster collaboration, improve efficiency, and enable informed decision-making across law firms of all sizes. By leveraging its comprehensive features and user-friendly interface, the platform enables firms to manage their operations effectively, deliver improved client service, and stay competitive in the legal industry. Wondering if ProLaw is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. ## ProLaw User Interface ## Popular ProLaw Alternatives Main Product ProLaw 3.7 [(47)](https://www.softwareadvice.com/legal/prolaw-profile/reviews/) Ratings Breakdown - 3.37Ease of use - 3.46Value for money - 3.46Customer support - 3.66Functionality Pricing Available upon request Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1744)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.68Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.54Value for money - 4.60Customer support - 4.43Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.3 [(546)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.16Ease of use - 3.99Value for money - 4.18Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/) 4.8 [(360)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.53Value for money - 4.72Customer support - 4.64Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Neos](https://www.softwareadvice.com/product/61621-neos/) 4.3 [(204)](https://www.softwareadvice.com/product/61621-neos/reviews/) Ratings Breakdown - 4.34Ease of use - 4.25Value for money - 4.39Customer support - 4.20Functionality Pricing Starting at $109.00 per month Get Price ## ProLaw Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ProLaw Features - Popular features found in Law Practice Management Calendar Management Client Portal Communication Management Contract/License Management CRM Document Generation Expense Tracking Mobile Access Reporting & Statistics Task Management Third-Party Integrations Trust Accounting - More features of ProLaw Access Controls/Permissions Accounting Alerts/Notifications Billable Items Tracking Billing & Invoicing Billing Rate Management Calendar/Reminder System Case Management Case Notes Client Management Compliance Management Conflict Management Contact Management Deadline Management Docket Management Document Management Email Management Email Tracking Financial Management General Ledger Invoice Management Invoice Processing Legal Case Management Real-Time Reporting Records Management Time & Expense Tracking Time Tracking ## ProLaw Integrations Microsoft Outlook Integration rated undefined from -1 review Microsoft Word Integration rated undefined from -1 review Microsoft Excel Integration rated undefined from -1 review ## ProLaw User Reviews ## ProLaw customer ratings - Overall rating: 3.7/5 - Total reviews: 47 ### Rating distribution - 5 stars: 15 reviews (32%) - 4 stars: 15 reviews (32%) - 3 stars: 9 reviews (19%) - 2 stars: 3 reviews (6%) - 1 star: 5 reviews (11%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.5/5 - Customer support: 3.5/5 - Functionality: 3.7/5 --- ### Constantine Hadjipateras - Overall rating: 5/5 - Reviewer: Constantine H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It offers case management tools such as time and expense tracking and tools relating to the substance of the litigation in the same place. #### Cons It can be difficult to navigate and takes time to become profficient in learning how to use its many features. --- ### Great vision for a converged legal platform, but clearly under-resourced - Overall rating: 4/5 - Reviewer: Darrington B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands. The vision is great, the implementation is not so great. The people are great, the company is not so great. If you have good IT support, It's great. If not, well... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform. ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort. ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals. #### Cons ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance. ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs. There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services. #### Reasons for choosing ProLaw Everything else we saw focused on a single core-competency. ProLaw was the only jack-of-all-trades, stood up on a accessible technology stack, and had a lot of the "DNA" of Legal Files. We could see the vision, and knew we could figure out any problems by leaning on the broader community. being on-prem was a huge consideration as we had just invested heavily in a private cloud, and security/privacy concerns were central. #### Reasons for switching to ProLaw Legal Files was clearly moving away from on-prem solutions and focusing on other markets. Combined with limited support and expensive licensing changes. It was clear that Legal Files no longer sought our business. --- ### Best Value - Overall rating: 4/5 - Reviewer: Terri S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, using ProLaw is a much better option than just a document management software like Worldox or iManage. We essentially have digital files that we can access at any time from anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros After 5 plus years, I still believe ProLaw is the best practice management software out there. Using ProLaw has allowed our firm to become as paperless as a law firm can be. #### Cons I wish there was more flexibility in the fields and format and the reporting feature still needs work. --- ### Opinions on Prolaw - Overall rating: 4/5 - Reviewer: Cy N. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall its been pretty solid. We can get the job done and we manage to get through the issues when they come up. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Overall Prolaw is a nice piece of software. There are very few packages out there that integrate front office and back office. Particularly for accounting. Its a one-stop shop for us. #### Cons There are two overwhelming issues that have been a thorn in our side throughout the years we have owned the software. The first issue being the lack of quality customer service and second, a clunky soviet era interface that never seems to have evolved. I say this with the understanding that there have been substantial improvements on the backend over the years. I can appreciate this as a systems guy, however, a lawyer could care less. The user interface needs to meet the needs of a modern practice like ours. Regarding the customer service issue, we have noticed real improvements over the last 6-9 months. The quality of care and the talent has changed remarkably. We are very grateful for that. We ask that [Sensitive content hidden] continue to make sure there are always enough technicians and resources for their technicians to make sure the client always gets a speedy resolution when possible and always feels like they are good hands and not forgotten about throughout the lifecycle of a more challenging trouble call. On the second issue with the interface, we can only hope that [Sensitive content hidden] is fired up about making significant modernizing improvements to the front-end interface and building out the web and mobile apps to offer as much functionality as possible. I would recommend that [Sensitive content hidden] spends some time reaching our to their customers on a more regular basis, particularly their long term customers to get feedback on how the product is working. The users should drive the direction of the product --- ### No software is perfect, but there are a few things with ProLaw that should be addressed more quickly - Overall rating: 4/5 - Reviewer: Johnston C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros 1) Easy to use and understand the flow of data (but see con #1) 2) General customer support has good turn around times (but see con #4) 3) Ability to write your own MSSRS reports (if you know SQL programming language! NOT easy to learn) #### Cons I should pre-phrase this by saying that we are on an older version of ProLaw. 1) Regularly has hiccups where we have to shut it down and reopen it to make it work properly - for simple things like invoice postings. (May be fixed on newer version) 2) Has problems that can't be fixed so we have to come up with some workaround such as comparison reports and then from those results making manual journal entries. (May be fixed on newer version) 3) Background tables get out of sync more often than we'd like requiring contact with Customer Support to fix (I'm told is fixed on a newer version) 4) Simple changes to reports are now "billable services" so it can get expensive. (Unlikely to be different on the newer versions) 4) Font size is too small for some users and is unchangeable (No changes on newer version) 5) Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't. --- ### I've used Prolaw since '99 - Overall rating: 5/5 - Reviewer: Amy L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I have used Prolaw for over 20 years. In the beginning (pre-West), it was the most amazing product on the market with the most amazing customer service, for small to mid-sized firms. West ruined that. I have nothing against West generally. I just have over 20 years of first-hand knowledge of how West negatively affecting this otherwise amazing product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Everything. Prolaw does it all. The accounting function is the best I have seen, better than QBs, CosmoLex, etc. The front office functionality is so robust I wouldn't even know where to start. You own it the software license which is a huge advantage to monthly subscriptions. You don't have to upgrade if you don't want to, no monthly fees, I stopped paying the annual fee after a few years because it wasn't worth it. Just pay the upgrade fee if and when you ever need to upgrade. #### Cons Since purchased by West a while ago, the customer service has become non-existent, in all honesty it is a detraction. Your IT people will have to train West's IT people. They will likely sell you the wrong version initially, etc. If you are a new user, a migrating user, just expect to have lots of headaches in the beginning. But once you master the software, it is worth it! #### Reasons for choosing ProLaw In 1999: cost, customer service, functionality, back and front office for small firms. #### Reasons for switching to ProLaw In 1999, cost. --- ### An Upgrade that Went Way Back. - Overall rating: 1/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I would not recommend this for use in any law firm. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Functionality: 1/5 #### Pros There's not anything I can think of that I have a positive comment to provide on Prolaw. #### Cons Everything is technologically backwards from the older version we had previously. There's far more data input on the user, which is time consuming, the software doesn't open consistently from the toolbar shortcut, it doesn't consistently use tab or enter for saving, it's varies depending on what you are doing. It's an "upgrade" that went back to technology from the late 1990s. Very poor product. --- ### Amazing Feature, but difficult and time consuming execution - Overall rating: 2/5 - Reviewer: Mellissa W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I did not like using ProLaw at all. I waisted way to much time on admin work managing the files in ProLaw. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The features of ProLaw were great, the docketing and deadline calculator options are far better then any other software I have used. #### Cons Profiling items to the case is time consuming. You are limited on how to set up your folders. If you practice more than one area of law, the lack of customization is very restricting. --- ### All in one gets the job done - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We remain with ProLaw because it is highly customizable and offers the best value for a firm our size. We continue to exploit every feature it offers, sometimes even beyond that for which it was designed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The best feature of ProLaw is only having to learn one program. We use it for our document management, case management and deadline management. That translates into a time savings and shorter learning curve for new hires since we are only training on one piece of software. #### Cons It is buggy, you have to live with the bugs for years until you can determine that the newest release of the product has been thoroughly vetted before adopting it to solve old issues. When updates come out there are invariably new bugs introduced. --- ### Old school but simple - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like that Prolaw is straightforward and easy to use. It makes organization of a litigation file easy and things are easy to find quickly. #### Cons It is very old school looking- looks like it was made in 2004. It is buggy at times and gets hung up on certain routine tasks. --- Showing 1 - 10 of 47 Reviews [See All Reviews](https://www.softwareadvice.com/legal/prolaw-profile/reviews/) ## ProLaw Popular Comparisons [Clio vs ProLaw](https://www.softwareadvice.com/legal/clio-legal-profile/vs/prolaw/)[8am MyCase vs ProLaw](https://www.softwareadvice.com/legal/mycase-profile/vs/prolaw/)[LEAP vs ProLaw](https://www.softwareadvice.com/compare/20175-LEAP/vs/152647-prolaw/)[Smokeball vs ProLaw](https://www.softwareadvice.com/legal/prolaw-profile/vs/smokeball/)[Litify vs ProLaw](https://www.softwareadvice.com/legal/litify-profile/vs/prolaw/)[PracticePanther Legal Software vs ProLaw](https://www.softwareadvice.com/legal/paypanther-profile/vs/prolaw/)[Filevine vs ProLaw](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/vs/prolaw/) [Compare All Alternatives](https://www.softwareadvice.com/legal/prolaw-profile/alternatives/) ## Other Top Recommended Law Practice Management Software [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (288) Recently recommended **464** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (529) Recently recommended **405** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1744) Recently recommended **385** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (807) Recently recommended **261** times Stuck Between Options? 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