RTG Bills Software

RTG Bills Software

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About RTG Bills

RTG Bills is a legal billing and time tracking solution that helps law firms streamline operations related to trust accounting, split billing, contingent fees and late charges. The built-in digital stopwatch lets attorneys capture total time spent with clients to generate bills accordingly. RTG Bills enables users to create new fee transactions with details, such as date, activity description, matter information, and fee type. Administrators can use the customizable bill formats to create client reminder letters, cover pages and letterheads with firm name, address and phone number. Additionally, it enables lawyers to configure multiple hourly rates, such as standard, special or discounted rates. RTG Bills allows users to set up minimum fee and expense thresholds to au...

RTG Bills Pricing

Cost per month: 1 user: $15.95 2 users: $22.95 3 users: $27.95 4 users: $31.95 5 users: $35.95 6 users: $39.95 More than 6 users: add $3 for each additional user Paid annually: equal to 11 times the monthly cost (e.g., $175.45 for one user)

Starting price: 

$15.95 per month

Free trial: 

Available

Free version: 

Not Available

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RTG Bills amount calculation

RTG Bills User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 80 reviews

Lynn

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

Great for the Low Price

John

Company size: 2-10 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2019

Keeping it simple

I just like it

Pros

I started using a timekeeping program to track both time and to keep a diary of what I was doing. It made me much more confident in making bills because I could show the clients my work including commentary if I wanted to. I remember writing to the company (the original Timeslips, not the current owners) thanking them for the product because my billing increased. Unfortunately to outdo competitors, the industry keeps putting unnecessary components that cloud the basis purpose of keeping time for billing purposes. RTG allows me to continue to do what I am trained at without needing to learn components I don’t need.

Cons

1. I would like the timer to shrink the taskbar. 2. As long as I am dreaming, I wish the timer would continuously flash or turn a bright color to remind me that it is tracking time. 3. A longer description field would be welcome. I like to record a lot of text. 4. I wish the macro shorthand codes allowed more characters (max is 5).

Reasons for choosing RTG Bills

I needed something that let me do my job without requiring bloated software for time keeping and billing. RTG did that.

Reasons for switching to RTG Bills

The version of Timeslips I used became obsolete when it became operable with a new version of Windows.

Lynn

Verified reviewer

Company size: 1 employee

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Great for the Low Price

I have been very happy with RTG Bills. As I mentioned, I thought it was too good to be true to get billing software for that price (I think I made a one-time payment of $95). Previously I was paying about $23 per month and accomplishing the same tasks. There have been upgrades to the program without further cost so far, so the company is not trying to make more money off you with changes and upgrades. All has run smoothly with no "down time", and I have used customer support and they were very helpful.

Pros

The price was extremely low compared to other legal billing options, so much so that it seemed to good to be true. It doesn't have all the bells and whistles of some of the larger billing software products, but it certainly suffices to get my time in, get my bills out, record retainers and payments, and keep track of everything with many different reports available.

Cons

I think it is a little less user-friendly than other products that I have used, but once you get used to it, it runs smoothly. Having said that, I think that it is easier than some products because it does not overwhelm you with functionality - it serves it's primary purpose of billing clients and keep track of time, retainers, receivables and collections.

Reasons for choosing RTG Bills

A colleague recommended it to me, and because of the very low price, I thought there was little to lose in at least trying it out. If it was not the right product for me, I would only out $95, and there was no contract to sign binding me to the company. I am so glad I gave it a chance. It is the perfect solution for my solo practice.

Reasons for switching to RTG Bills

I was having too many technical issues with Timeslips, so I switched to TurboLaw. I liked TurboLaw, but the price was being raised from about $23 per month to about $80 per month, and I was not willing to pay that much. Finding RTG for a one-time fee of $95 was a Godsend!

Response from RTG Data Systems

Thank you for taking the time to review RTG Bills. We really appreciate it.

Replied May 2021

Margaret

Company size: 2-10 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

2

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

August 2019

Lacking in customer support,

Pros

Easy to use but if you encounter a problem it is almost impossible to get an answer. You must email customer service and it’s hard to understand or tackle a problem via email.

Cons

No way to address any glitches or problems, very little customer support cannot call via telephone

Response from RTG Data Systems

Thank you for taking the time to review RTG Bills. We really appreciate it. We know that some people don't like our always-free, email-only support policy. There are three reasons we believe email is the best way to provide technical support: 1. Web: RTG's web site answers many questions, often in detail that would be hard to provide in other ways. Our response to a question often includes a reference to a web page. 2. Priority: We can prioritize incoming questions, so the most critical problems can be addressed first. 3. Think: We like to think about a tough question, or research an answer, before responding. We can't do that in a real-time conversation.

Replied August 2019

Steve

Company size: 1 employee

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Great software. An even better value. A very satisfied customer.

As a solo lawyer, I am able to create invoices using the desktop program (locally or via a remote desktop connection), and to enter time online using a mobile device or laptop PC. The purchase price for this software is great for solos who are attuned to maintaining low overhead, and who are keen to control all aspects of the invoicing process -- but the key feature, hands down, has been the unwavering technical support provided by the vendor.

Pros

Extraordinarily flexible. Allows for the creation of a highly-personalized invoicing process. Responses to requests for support are provided without charge and usually within a matter of a few minutes (or, at most, within a few hours), with ongoing, interactive follow-ups. For my solo employment law practice, this software ticks all of the boxes. I have been using RTG Bills for seven years, and I have never experienced a single moment of disappointment by it or by the vendor.

Cons

Initial set up for everyday usage is easy, and the typical solo attorney should have no problems quickly getting standard invoices out the door. Less conventional and non-standard billing arrangements which may involve a combination of hourly billing, contingency fees, benchmark or progress fees, and success fees require more persistence to properly set up. But free technical support has always been available to provide clear and patient guidance. I have no complaints.

Reasons for choosing RTG Bills

I am a frugal attorney, but I don't cut corners with technology or software. I was initially won over by the low cost of RTG Bills, which, allocated as a monthly expense, is and has been much, much lower than that of competitors, without any extra charges for technical support. But I have now been using the program for many years, and its real value lies with its impressive flexibility and technical support.

Response from RTG Data Systems

Thanks for taking the time to write a really wonderful review! It is greatly appreciated.

Replied September 2019

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