Very easy to use and very cost effective

Nothing, it provides all the necessary functions we need

SeedLegals delivered brilliant customer service, a simple to use and efficient digital platform for submitting all our advanced assurance documentation, a fast and thorough internal review process ahead of sending to HMRC and their price point was a quarter of the other company I spoke with. The end to end process was very smooth. Our application was approved first time and they were proactive in making sure we hit our short deadline. Namely, our account manager [sensitive content hidden], really support any questions I had and when we sent an SOS the subject matter expert [sensitive content hidden] was happy to jump on a call to make sure we had all the clarity we needed. I really enjoyed working with them, and would recommend the service to any other Founders.

Some of the feedback SeedLegals gave us in written format was slightly confusing. We ended up jumping on a call to discuss with the subject matter expert and it was incredibly helpful. To have a call with this person sooner, would have definitely helped my understanding and avoided some mistakes. Also it would have been great to receive a template of the cover letter sooner and an example application to read before we pulled together ours - this was the first Advanced Assurance process we had done, so all actual examples are so helpful. Also when I tried to call the office outside of our scheduled time, it was harder to reach my contact directly.

The biggest benefit has been the direct support from Seedlegals staff. The team that support with S-EIS application have been fantastic and on hand every step of the way and this type of support has been across the various facets of the capital raise experience.

I like the interface and having access to more things than I knew that I needed.

It can be difficult to intuitively know how to navigate the platform and understand what you need to do unless you have support of seedlegals staff.

10/10 it has been a seamless process. SeedLegals has saved me loads of time and money, making navigating the legals so easy. Every single person I've had contact with is knowledgeable and helpful.

Very easy to set up, fantastic UX. The support from staff has been exceptional. SeedLegals have thought of everything, so I don't have to and can focus on growing my business. The blog posts and videos are very informative and free of jargon. This is my first funding round so the expertise and support from SeedLegals has been invaluable.

Nothing so far. Only limitation I've found was in the deal terms - my [sensitive content] and I have different salaries (he's starting on £0 for first year) so we'd want the option to input individual warranties, not applied to both founders.

The SEIS/EIS pre-approval and share options support services have both been excellent. Both services have been excellent - easy to use and simple user interface. However the real added value is in the access to their experts for specific advice - huge shout out to [sensitive content hidden] who was exceptional in supporting our SEIS/EIS pre-approval and [sensitive content hidden] for his overall advice on our current seed round.

Easy well designed portal. As well as the core services we have had excellent support from the portal/ experts on successfully achieving SEIS pre-approval and putting in place a professional options scheme. The ongoing webinars are also first rate and have really helped enhance my knowledge across various important topics.

Only minor point is that we are an IOM company and all the template doc are under UK law. Appreciate IOM is a small market so probably not viable but if library docs were ever reviewed and made available for IOM law that would be even better (hasnt been a problem with SEIS pre approval or Options but menat we could use the fundraising docs).

Amazing!

I recently used SeedLegals to help me get my SEIS in time and to answer challenging HMRC questions. They were incredibly helpful and went above and beyond to ensure I had the best outcome. The team was friendly, knowledgeable, and incredibly responsive. They answered all of my questions promptly and provided detailed guidance throughout the entire process. I highly recommend SeedLegals if you're looking for a reliable and experienced team to help with your SEIS.

was thoroughly impressed with the software and services provided by SeedLegals. Everything was of the highest quality and exceeded my expectations. I found no cons whatsoever - the team was incredibly helpful, knowledgeable and responsive, and the software was intuitive and easy to use. I'm highly satisfied with my experience and would recommend SeedLegals to anyone looking for a reliable and experienced team to help with their SEIS.

Very good.

Quick responses from customer support and proper advice.

Some times incosistent responses among different representatives from customer support. Some avoid saying more about tax related questions while others do say more, which is helpful. It looks like there's always someone knowing more than the rest, and it would be good to always talk to that person.I would like to have more resources to understand how companies should proceed with a Delaware flip and the equity related matters. The new portal for investors seems to me to be placing Seedlegals in a position of conflict of interest. Can we still be claiming that seedlegals are our lawyers, if they are also our investor's lawyers?

Integration was easy. Arranging documents (founders agreements, I.P agreements, board resolutions, SH01 forms etc) are very well explained and easy to complete. Share splits and issuing shares are really quick. [sensitive content hidden] have been amazing with the support offered, great team!

Nothing as of yet, so far so good.

The willingness of everyone to help, whether its on email, chat box

The time to wait to hear back from the chatbox

Excellent.

The Seedlegal experts are like an extension of our team. Their staff is extremely knowledgeable, hardworking, and a pleasure to work with. They helped us get our SEIS Assurance, but have offered so much additional support. I love that they are so easy to book a call with. They spend time developing relationships and it really sets them apart from other services on the market.

Sometimes meetings booked through the chat have been with the wrong expert, but it's not a major problem. We only book appointments through our account manager now and it's working better for us.

I can not thank the team enough! This company is so well organised with staff taking control of specific areas allowing you to get specialised help in the area that you need. I’ve definitely been testing the support and meetings have been forthcoming and welcomed.

SeedLegals is a complete support system of software combined with human support which is crucial when dealing with the investment elements of a start up. The software is easy to navigate and intuitive.

Nothing as yet, I am working my way through each section and haven’t encountered any issues so far.

Excellent.

True product market fit. It's become essential to our operations as a start up. Frankly I have no idea how founders did it beforehand.. Amazing support, great product, super reasonably priced. You pay for what you need. [sensitive content hidden] in particular have been amazing.

Only thing would be speed of response on the chat. Typically asking questions you need quick turnarounds and sometimes responses are bounced around the team.

Quick and efficient service, usually the same day when requested. [sensitive content hidden] have been very helpful

Pricing is the only issue I have with the service, especially as there's no official legal/lawyer support included in the price.

SeedLegals has been fantastic. Has made a complicated process straightforward. Amazing customer support from the whole team. Highly recommended.

N/A - can't fault the service we have received.

My assigned consultant [sensitive content hidden] was one of the most professional and knowledgeable people I have ever worked with. Very high level of attention to detail throughout, excellent management of rescuing my projects SEIS/EIS process from previous authorised agents mismanagement. Approached with a calm and reassuring manner. Amazing experience.

The service was highly professional - very easy to understand - great portal.

Nothing negative to report, I dont recall any experiences that made me think there was an issue with the particular service I requested.

Overall very positive

Very user friendly platform admin panel that simplifies a lot of the processes and keeps everything tidy. Very knowledgeable and proactive staff. Shoutout to [sensitive content hidden]among others for all their help!

Nothing much to mention, we were happy with the overall service

Excellent to date. The teams always responds swiftly, and will jump on a call to ensure exmplanations are understood.

I received first class advice from Seedlegals for preparing documents for my HMRC Approval. The first draft was analysed within a few days and detailed feedback was provided. The second draft needed only very minor tweaks and then was submitted. Approval was gained from HMRC in 3 weeks.

We have been very impressed with SeedLegals.

Fantastic

Customer service is amazing, [sensitive content hidden] was our representative at Seed Legals and no question was to silly to ask, and she was always more than happy to help

The form not being straight forward to find things

An invaluable partner.

They have very high calibre advisers - they may be actual city lawyers(?) for the quality of advice.

I had to do most of the actual work. Templates weren't provided when I expected them to be, but at least a good explanatory instruction note was, and there may be a good reason why a template was not appropriate.

Good, has helped us issue numerous investment agreements seamlessly. Team is always on hand to assist.

Brilliant support from [sensitive content hidden] from the seedfast team. Timely responses and always on hand to advise. Has helped us raise much needed investment seamlessly.

Self service platform, expected more of a hand-held approach.

Great

[sensitive content hidden] did a great job. There were some glitches in the platform that didnt allow me to copy a previous SEEDFAST to a new investor. [sensitive content hidden] was extremely helpful in guiding me through the process on the platform and resolving (as well as pointing out the impact of different periods).

There were some glitches in the platform that didnt allow me to copy a previous SEEDFAST to a new investor.

I really like the balance between human interaction and technology. I feel supported by the team and the platform is simple and easy to use.

I haven't experienced anything negative yet

Everyone I have met from the team has been great, and they are super responsive! Really appreciated the help applying for SEIS, and for other agreements we needed :)

Nothing so far!

We used Seedlegals for our SEIS application, and the whole process was quick, easy to understand and painless. Definitely worth it!

It all worked smoothly for us so far - no complaints!

The hands on support with the SEIS Advance Assurance application. [sensitive content hidden] support was resourceful as we got the application approved by HMRC in less than a week.

The SEIS application portal on SeedLegals could use a bit more information on what is required in each section so as to avoid long chain of emails with the representatives to confirm minor details. That will save time for both parties.