All Soluno Reviews

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User Profile

Alex

Verified reviewer

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Replace your law firm accounting software (especially it is PCLaw) with Soluno

See above

PROS

We started the practice 25 years ago on PCLaw. As we migrated through different practice management programs (we use Clio now), PCLaw never changed. However, it was clear that it was not getting the love from the developers over time, but they still charged us annually as if it was. We also had significant issues on a semiannual basis that required database rebuilds and tech support. This was in addition to certain usability issues (like getting constant errors every time we needed to email bills to clients). We made the decision to find an alternative in early 2018. With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit. In the late summer of 2018 we then decided to provide them a snapshot of out data from PCLaw and create a test account. This allowed us to put the software through its paces with our own data. Time entry, emailing fake bills, editing time entries, writing checks, reconciling accounts - you name it, we tried it. And since the folks from Soluno were former PCLaw guys, Soluno just felt comfortable to use. We decided to move forward and went live on 1/1/2019. The transition was smoother than I expected and the Soluno team was there every step of the way. We did have some hiccups in early 2019, but they were quick to address the issues. Overall, we like the product very much and are happy with the decision to migrate.

CONS

Some of the reporting we were used to in our old accounting package is not available. However, we are told that many of them are on the road map for future release. That said, the few missing reports are easily forgotten by all of the benefits of not having to manage the software and having the ability to access it anywhere.

Reason for choosing Soluno

See above

Reasons for switching to Soluno

See above

Ben

Law Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Exceptional product

We are finally running our back office and front office software in a piece that is intuitive and easy to learn. This saves us a lot of time and effort in operating it compared with what we used to have to do. We no longer have to pull our hair to try to do get some necessary report or run some necessary function in the software and everything is straightforward. I am really glad that we ended up with this product.

PROS

This product is exceptional in that (i) it is very easy to use and (ii) it combines the back-office accounting and the front office so it is comprehensive and fulsome. This is why this product stands out above all others. The ease of use and the fact that it contains all back office accounting, plus the exceptional customer support from the provider, simply make this product exceptional. I should also note that the support in migrating our data from the previous software has been exceptional as well.

CONS

There are always features that can be added and I noticed that they improved the User Interface recently.

Reason for choosing Soluno

It integrates back office and front office, it is cloud-based (which was important for us), it is easy and straightforward to use, and it has a small dedicated team that provides exceptional and very timely support with no delays whatsoever. I cannot speak highly enough about this product.

Reasons for switching to Soluno

For a small firm like ours, the previous software was far too complex, involved and cumbersome for us to easily use.

Brisia

Law Practice, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2023

Senior Bookkeeper

It has been 50/50 - The daily use is friendly, however the functionality for more specific features is restricted. For instance, GST and PST reports needs to be closed monthly, if anything needs adjustment or correction the remittance period needs to be re-opened. I would prefer to close remittances when year end finalizes rather than monthly.

PROS

It has features that are easy to hand with.

CONS

The restrictions for users are not customizable.

Reasons for switching to Soluno

It was partners decision to move to a base cloud software.

Grace

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great software, great support- what more could you ask for?

Our overall experience has been wonderful. They took a very stressful event of having to merge two different systems and made it as smooth as possible. I would definitely recommend this software to anyone looking for a change. Very modern, constantly updating and fixing things, fantastic customer support, what more could you ask for!

PROS

I like that this software is very easy to use and navigate. All the icons are pretty self-explanatory. I think was blows me away the most is their customer service/support. We had two firms merging that used two different programs and they spent countless hours making sure everything converted well. Huge shout out to [SENSITIVE CONTENT HIDDEN] who is still to this day just a quick phone call away to help us with any question big or small. They really care about their product and their customers.

CONS

Nothing I dislike about this software. They take every suggestion and add it to their list of things to update and improve. A couple things we are hopeful to see implemented is the integration of credit card processing within Soluno; adding the ability to incur interest on files; and automating the transfer of trust funds to fees incurred at the end of the month.

Reasons for switching to Soluno

We made the switch from PCLaw and TimeSlips. We moved from PCLaw as the program was very outdated. Every time there was an update you would have to pay for new licenses. Timeslips does not offer as much and needed to be combined with Quickbooks which duplicated a lot of efforts.

Vendor Response

Hi Grace - we are so appreciative of this review. Transitioning between software can be tricky and we're so happy to hear that our team helped to make that a smooth experience! Also, our credit card processing integrations are coming soon - we hope your firm will love it.

Replied January 2020

Sheryl

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great Software and Awesome Customer Service!

We previously used PCLaw and decided to make a change mostly because we had software problems that wouldn't be addressed nor fixed by the company but also we made a company decision to move to cloud-based software. The transition to Soluno was easy. The software was similar in function to what we were used to because representative were involved with PCLaw previously. That made it an easier transition for our employees. They continue to be extremely responsive to our suggestions for enhancements to the software.

PROS

This software is very user friendly and the tech support is very quick to respond and fix any issue we may encounter. They keep improving and adding new features regularly. Their team also explains things in understandable terminology and not "industry" language - very helpful!

CONS

There are some integrations (ie: credit card payments and payroll GL importing) that aren't available but I am assured that they are on the list for future improvements to the software. A printable user manual and basic (for new users) and advanced (for existing users) training videos would also be helpful.

Reason for choosing Soluno

We made a company decision to move to cloud-based software and Soluno was similar in function to what we were used. Their team was also extremely responsive to our concerns and questions, before and after implementation. They continue to be an amazing company to work with!

Reasons for switching to Soluno

LexisNexis wasn't putting effort into fixing their product. We would discuss our continued problems with PCLaw which lasted several years with LN management and technical team but wouldn't get any resolution. In fact, they started to cut tech support staff making it more and more difficult to get issues fixed.

Brian

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Soluno Review

Our main focus in using the system is basic accounting and basic time entry. We also use the system for financial reporting, but only at the basic level since we export reporting and run higher metrics in excel. Currently we use the system also for conflict checking, but in the future this will likely be separated and done through our document management systems.

PROS

Soluno works very well in daily management of a 20-25 attorney law firm. The accounting data entry side of the system is fluid and works well to cover all possibly scenarios that happen in daily law firm management.

CONS

The reporting tools could use to be more robust and management friendly. Ultimately you can get the answer needed, but more customization on reporting that can be setup and run quickly would be very helpful. From a time entry standpoint it covers all bases, but a calendar view and individual time management from a reporting level would be very helpful.

Reason for choosing Soluno

We prefer to grow with our software company as opposed to getting something out of the box and settled for years. Soluno was at the right stage of development where it functioned well and we could add to its growth by offering input and benefiting from the customization's.

Reasons for switching to Soluno

Aderant is mainly a DMS system and never put the time in their accounting product acquisition. We needed a product that was Cloud based and could grow with a firm that is growing and plans to grow.

Gail

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

New to Soluno

PROS

The billing features are great that you can bill and email all of your client's at once.

CONS

Unable to close files, the billing template does not allow for more than one person to be listed on an account as multiple clients can only be copied on an invoice and as mentioned not included on the front page. Unable to set up a contingency agreement arrangement in Soluno. Also reports are difficult to locate in Soluno.

Reason for choosing Soluno

The product was cloud based

Reasons for switching to Soluno

We were looking for a cloud based accounting program.

Janice

Law Practice, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Accounting

Time savings is a huge plus with the software. Also the cloud based software is great, easy to access on numerous devices if necessary. I can keep an eye on productivity very easily and that is very important to the bottom line. Very easy to use software.

PROS

Integration from PCLAW was seamless. All trust activity was moved from PCLAW and that was very important. We have over 30 staff and the videos for all of the functions were very good and almost no additional training was needed. Very intuitive software

CONS

I really don't like that it doesn't pick up a/r's on billing. Also when changes are made in the prebill mode it doesn't change the trust transfer amount. I often bill 50 matters at a time and I have to be so careful to change these amounts. On occasion I don't catch them and it just looks bad from a client perspective.

Reason for choosing Soluno

All round much better software. Most of what we looked at either had a 3rd party link for some of the functionality and same cost for a lot less functions.

Reasons for switching to Soluno

Remote access (which they say they won't support) was just not conducive anymore with people working from home and such a large staff.Old software and often problematic. Their tech support fees were very costly for old software I had been working on for 38 years. Their tech support staff was also terrible.

Mary

Law Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Very happy that we switched over to Soluno

PROS

It is user friendly and relatively easy to navigate and the customer service is exceptional!

CONS

Creating certain reports can be a bit difficult and there are not enough report views.

Reason for choosing Soluno

Our consultant worked with us and for our needs determined Soluno would be the best fit for our practice.

Reasons for switching to Soluno

Wanted to go to a cloud based solution. When looking at our options, Soluno rose to the top of the list.

Vendor Response

Hi Mary - we really appreciate you taking the time to review Soluno. We are always thankful for your feedback and its great that you find the product easy to move through! Upcoming improvements to the reporting screens will make it easier to create new report views, and we're always happy to work with you through our support chat to make further improvements!

Replied June 2019

Ann

Law Practice, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2023

Soluno mostly good, but some issues

Overall, I find Soluno to be intuitive and user-freindly for basic features such as time entry. However, I have not tried the other features since I do not have the need to and do not have access to many of the features. For basic time entry, though, it works well.

PROS

The system is very intuitive when submitting time entries, which saves me a lot of time when putting my entries in at the end of the day. I also like that the entries can be edited (for the most part) even after they have been saved .

CONS

One of the problems I found is editing the date if/when I inadvertently save time entries to the wrong date. By going to the heat-map, I can easily edit the date in the entries themselves, but I have not figured out how to change the date. In addition, I would like to keep Soluno running so that I can input my time as I go through my day, but it times out way too quickly, forcing me to log in again--I cannot figure out how to keep it from timing out so quickly. The "Help" feature is not every helpful in finding answers to these issues.

Angelina

Education Management, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Educational Review of Soluno Software

It has been very good.

PROS

The ease of using it, locating what you need.

CONS

At the moment, it is too early to say, hopefully, after one more semester of use, I will be able to provide additional feedback from it.

Reason for choosing Soluno

I researched about six different products on the market. I/we chose Soluno as we were provided with the full software, not an educational version. I wanted students to have an opportunity to see and practice in the full version.

Reasons for switching to Soluno

We needed a Legal Accounting Software within the Law Clerk and Paralegal Programs.

Stephanie

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Soluno -- the intuitive software

This software solved a frustration we were having with our previous software wherein we no longer had good (or any) customer service or support. We have been supported from the beginning with this product. The transition was painless and any questions or issues that come up are handled immediately.

PROS

The product is so easy to use and after a brief tutorial in the beginning, we have all learned the product as we use it and it was such an easy transition. The attorneys are finding it easy to use as well. It's great that it's a Cloud-based product and that helps when having our office files backed up. They are safe on the Cloud and we don't worry so much about lost data. Customer Service is fantastic. The intuitive part of the software is my favorite and makes my job so much easier.

CONS

Sometimes, I wish there was a "help" button when you are trying to do something or perhaps if you can't save something on the screen (red line). We don't always know what it's looking for. The manuals have been great, but don't always want to have to look in them. I would also like to be able to delete very old vendors. Some have gone out of business or passed away.

Reasons for switching to Soluno

As much as we loved PCLaw, it was purchased by bigger companies and the support was no longer there. We were starting to have issues with the product where we needed the support and it was so frustrating trying to speak with anyone with knowledge of the product.

Krista

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Soluno for Small Firms

I opened my practice as a sole practitioner, with Soluno, approximately 1 year ago. We are building and growing together. It's been a fantastic experience working with their Team. They are keen to support their clients in any way possible. I am very glad I made the choice to work with Soluno.

PROS

The customer service team at Soluno is fantastic! They are ALWAYS keen to assist and resolve any issues as they arise. I really enjoy that Soluno is developing and growing with its lawyer clients, listening to what we really want and working to implement those solutions. The system is easy to use and navigate and errors are easily corrected.

CONS

There are things that are glitchy sometimes as they continue to build and develop. Customer service is VERY responsive, but some issues are more of an annoyance that shouldn't happen in the first place.

Vendor Response

Hi Krista, thank you for your kind words. Working with your practice is an absolute pleasure; we take pride in our support team and so we're thrilled that you find it beneficial. We are always working towards fixing any glitches in our system, and with your feedback and our recent optimizations, Soluno is more reliable and stable than ever. We're excited to continue assisting your firm in the future!

Replied June 2019

Heather

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Singing the Praises of Soluno

The customer service is absolutely amazing and they are there 100% of the time including evenings and weekends. They walked us through our Law Society Audit and were incredibly helpful for our preparation.

PROS

The software is very intuitive and user friendly. One of my favourite things about Soluno is that my version is completely cloud based so I have full piece of mind that I will never lose data and is being backed up in real time and also that my clerk can log in from home and update the books. A cell phone option is already included so I can docket in real time straight from Court.

CONS

No real cons although I am excited for the additional features planned for the future including more additions to Soluno's "heat map", calendar view to break down docketing, per day, per month, per year. I am looking forward to being able to record my meetings and full schedule in the same software.

Reason for choosing Soluno

I was more confident in the direction the software was talking as well as the new and improved features that were being offered.

Reasons for switching to Soluno

I was not happy with the product.

Danielle

Legal Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2023

Lots of potential but needs updating

I'm excited to keep using it because this software has so much potential

PROS

Love the excel and pdf feature for the ledger that allows me to quickly and efficiently create costs outlines. The spell check feature for dockets is a life saver.

CONS

Freezes alot. Inputting client information using cut and paste rarely works, leaves gaps in the client profile. The icons for picking categories are vague, written titles would be easier (or have both)

Reasons for switching to Soluno

PC law is expensive and outdated.

Casondra

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Soluno for Small law firms

PROS

It's easy to learn and use and is cloud based. Integrates with NetDocuments

CONS

I wish the time reports were easier to read and/or were able to be customized.

Reason for choosing Soluno

Pricing and better for small office.

Reasons for switching to Soluno

We needed a cloud based program.

Dorothy

Law Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

User friendly

Very good

PROS

Easy to use. Not a significant learning curve after switching from PCLaw

CONS

Lacking feature calculating interests on outstanding invoices. Does not allow customizing billing per matter but has to set up groups.

Reason for choosing Soluno

Recommended by our bookkeeper

Reasons for switching to Soluno

PC Law did not offer cloud solution. Constant issue with the integrity of the database

Elizabeth

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great Program - Easy transition from PC Law

Very good.

PROS

Soluno is a great program for our firm, which is a small law firm specializing in IP prosecution. Client/matter generation, time entry and billing are all easy to manage. Integration with Netdocuments is great. The accounting and reporting features are also good. The transition from PC Law to Soluno was seamless and required very little effort or training.

CONS

Expensive compared to some other programs. The two factor authentication does not remember a user so must be entered every time the program is opened, even if it was just done a few minutes ago.

Reasons for switching to Soluno

Needed cloud based program.

Nicholas

E-Learning, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

STEP (Soluno Tech Education Program) - Soluno in a College Training environment

Soluno has been a godsend for our law clerk students. It offers everything we were hoping for in a legal accounting package to train our students on. It can handle everything from the basics of legal accounting to the most advanced tasks while offering robust reporting with superb customization options. Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum. Overall, Soluno is one of the best software-as-a-service (cloud based) products I have ever worked with. I cannot recommend it more highly!

PROS

Soluno is a joy to use for many reasons: it has an extremely intuitive interface that allows users to get to what they need to do quickly and surfaces all the features they need to get their work done. My students quickly learn how to do things in Soluno and sing it's praises constantly when completing their work!

CONS

So far I have not found Soluno lacking in any area.

Vendor Response

Hi Nicholas, Thank you so much for taking time to review Soluno! We are delighted to hear about your experience with the product and with the STEP program. We are excited to continue working with you and providing value to you and your students in the future.

Replied February 2022

Kendra

Law Practice, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed November 2023

Does the job

PROS

It is easy to track and edit time entries. I appreciate the feature that allows you to review and edit bills before they are generated.

CONS

It is difficult to find information about which disbursements have been uploaded to files, undo old invoices, and see what has been deposited into trust.

Walter

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Review of Soluno

Fine. It's much more that what we are paying. I do experience issues with logging in. It's a persistent glitch where it indicates the code sent via SMS is not invalid despite being entered correctly. I then need to have the admin unlock my account.

PROS

Ease of searching for files by a number of different inputs

CONS

Unable to change the date of entries while viewing them in the heatmap

Reasons for switching to Soluno

Terrible Customer Service and Antiquated Software

john

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

HLS review

PROS

The time keeping is great. Easy for individual time keepers to enter and edit time and descriptions

CONS

I find it difficult to maneuver between the different features. Since I mostly use it to keep time it doesn't bother me too much but when I have to check expenses or balances I can't easily get back to where I wnat to be.

Elizabeth

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2023

Functional, Reliable tool but requires some minor updates to improve.

I am still new to Soluno but am overall impressed by how functionable, and useful this tool is for tracking files and information needed. I think there are a few fixes that could make this even better as it does have a lot of potential.

PROS

I appreciate how Soluno simplifies my time. I find it to be reliable, resourceful, organized and easy to navigate, unlike other software I have used in the past.

CONS

slow response time, crashes from time-to-time. The biggest issue i have run into with Soluno is the inability to open a client file for two clients together. This ultimately creates confusion when we need contact information etc.

Idan

Law Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Soluno is a robust and easy-to-use legal accounting management solution

We seem to run out of available usage hours, although now that Soluno is automatically logging us out, I'm hopeful this will improve.

PROS

Time-tracking and billing are easy to manage and made the subject of robust reporting.

CONS

It is not always easy to identify the name of the correct report, owing to the abundance of options. The licensing of hours per user is a bit opaque.

Reasons for switching to Soluno

PCLaw was difficult to use and increasingly anachronistic.

Megan

Legal Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

Megan's Review 2023

PROS

The buttons are easy to locate, the timer for keeping time, quick entry option.

CONS

The screen often freezes and it would be better if there were more buttons to access different pages.

Showing 1 - 25 of 99 Reviews