I'm capturing more time and collecting more. That's the name of the game.

Easy to use so that I use it more often!

Learning anything new is a pain. But I'm getting there.

TimeSolv was the answer for our consulting business. Easy to capture billable hours and expenses and easy to invoice customers.

The invoicing features are very easy to use. What used to take me hours to prepare / process invoices, now takes me about a 1/4 of the time.The features for recording billable hours and expenses is very easy to use.

If the product was a little easier to integrate with other systems, that would be nice.

The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed.

-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time. -Quickbooks integration. -Detailed billing reports. Appears more robust than MyCase. -Dedicated "Help" button which provides tutorials for TimeSolv.

- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard. - Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off. - Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account.

Being able to track time, track potential clients, keep our files organized are all things that we could not do without TimeSolv

The ability to track time; to input manually time; and the App that I can use on my phone to add time spent on client matters that I may not be able to input on a computer

If the App on our phones could also create tasks, instead of just add to existing ones, that would be extremely helpful

Overall, excellent. We love TimeSolv as a firm.

Very user friendly. Easy to use. Intuitive. Helpful customer service.

There are certain things that could be added that would make it better/easier to use. For example, I'd like to be able to select multiple time entries and delete or manipulate them at one time. I would also like to be able to edit time entries without losing the original number of hours billed.

This company is not competent enough to handle our business. They want a bunch personal information from you but when pinned down on why, they have no idea. Just a bunch of drones checking off on a box. When you ask them for a copy of their data protection privacy policies, they clearly have no idea what that is or refuse to provide it. Most likely they are selling your private information to the lowest bidder. When you confront them about, very hostile. I am so glad we caught on to this nightmare before we really started working with them.

I don't! Please don't waste your time. Very unlikely you will get past the setup process.

The company's support and ability to completely waste our time.

TimeSolv has been a life saver for our firm! It is faster, easier, more customizable, and less expensive than Tabs3 that we were using--plus the customer service is unheard of in our day and age.

I love that I can easily navigate the program. I figured how to do all the basic functions I needed within about 10 minutes on my own, without help. If you can do a Google search or use Facebook, you can use this program!

TimeSolv's conversion team was phenomenal. The difficulty was getting our data converted from Tabs3 because of how we did it (we didn't transfer all data, only some of the attorneys' data). This meant we did have to do some manual data entry to complete the conversion. It would have been great not to have to do that. But it was such a small thing in comparison to all the benefits of TimeSolv. And it was only a one-time thing.

Due to the quick ability to put together bills and the ease of sending via email, our receivables have increased and are more timely received.

The system is very easy to use and revise when there is a human error.

We have had no issues with this product unlike the previous two billing systems.

The best move I could have made.

The interface is so much better than Timeslips. So much more user friendly.

the only minor complaint I have is lack of reports for a total overview of a client/case/

I am new to the program, but so far I am really liking everything about it.

I love that I can get help anytime I may need it, [sensitive content hidden] is wonderful!!

I honestly haven't used it enough yet to know

From the initial transition to current use, I have been extremely happy with TimeSolv.

TimeSolv is very user friendly. After using another legal billing software program (also had "Time" in its name) that was very user UNfriendly and constantly froze and had a long list of other issues, converting to TimeSolv was a dream. The customer support is also amazing.

That there is a difference between statements and invoices, and that all clients with balances do not automatically print (if they have not incurred new charges during the billing period at hand).

I was using a 2001 version of Timeslips and decided it was time for an update. I researched several companies and TimeSolve seemed the best fit for my needs and the most reasonable price. I was assigned [SENSITIVE CONTENT HIDDEN] as my account rep and she has been OUTSTANDING! She did an initial 90-minute Zoom call to explain the program. TimeSolve then imported my Timeslips database and I was up and running. [SENSITIVE CONTENT HIDDEN] has timely and professionally answered my many questions and even agreed to do a Zoom call on a Sunday as that was the last day of May and when I needed to send out my bills. I cannot say enough good things about TimeSolv. The program is intuitive, easy to use and exceeds all my needs and [SENSITIVE CONTENT HIDDEN] has been so helpful, professional, responsive and a true pleasure to work with the entire time. I can now enter my time and do billing anywhere I have a computer with internet access and am not tied to the office anymore. I wish I had switched to TimeSolve years ago.

Nothing. It is a really well conceived and thought out program.

Its very easy to use, very functional and well trained assistance

The software as is really is functional and in my opinion doesn't need any improvement

We switched to TimeSolv at the beginning of the year and have been so happy with it. Our prior timekeeping program was not cloud based, so the switch saved us during the Pandemic shutdown when working offsite.

TimeSolv is very simple when it comes to keeping time and billing. And Technical Support is great!

Only the first page of the Invoices have the client name and/or Invoice #. I dropped the print offs and all the Invoices commingled and it took a while to separate and put the additional pages all attached to the correct Invoice.

I had been using a very old version of a different program for a couple of decades and it was time to make a switch. I had been dreading the change, but the transition to TimeSolv has been relatively painless. I began tracking time, tracking expenses and invoicing clients immediately after opting into the free trial and getting an hour of free training. I've requested and received additional free training since then and the training has been fantastic. I ultimately decided to add TimeSolvPay as a payment option. The training for TimeSolvPay was great. I've use the feature once and it worked as advertised.

I have found the customer support/technical support to be outstanding.

I wish there was an online manual where one could find simple introductory material. I haven't been able to teach myself the basics without calling upon the customer/techinical support. On the bright side, the customer/technical support has been excellent.

It is the best of what we've tried but it hasn't stopped us for looking for a better billing software. I'd like client interface to look more like what it looks like when I pay my credit card.

The screens are easy to navigate and the clients tend to understand their bills better than other software we've used.

With the ease of use comes some areas in billing which are not labeled in a manner that fit our family law practice well.

Overall it has been positive.

The amount of white space makes it easier for users to enter their own time.

I do not like some of the reporting features under reports. However, recently TimeSolv did an upgrade and some of the information we needed can now be found in the dashboard under financials, available to people with admin rights.

Having an affordable real-time billing system and accepting payments through this system is exactly what we needed. I do like that the matters are broken out so the attorneys can see how much time was invested per matter.

The price was what attracted me to TS in the beginning. I like how the billing statements break out each matter into individual billing sections. [sensitive content hidden] in customer service has been exceptional for my office coordinator to work with in addressing issues we have run into. We have utilized the training videos on numerous occasions and that is a very helpful resource. I like the layout of the financial analytics.

There are aspects of the software that do not fit our need such as giving a credit for prepaid time at the end of the statement. It seems there have been several occasions where my office coordinator has had to figure out "work arounds". I would like to be able to change font sizes on invoices.

Overall, TimeSolv has saved a lot of time in tracking billable hours, tracking productivity, tracking expenses, and creating and sending invoices. It also captures a lot of billable hours that were not accounted for before using TimeSolv.

I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs. I also like that TimeSolv offers a lot of online training & support, and has a phone app. They also have a 30-day trial so that users are given sufficient time to try out the software versus competitors who only have a 7-day trial. If you need extra time, contact customer support and they can give you an extra week if you're unsure or stuck between two potential products.

I wish there were more customization options for the appearance of the invoice, such as the font type, font size, and the ability to move sections around on the invoice. I would also like to see an invoice template for a simple flat fee arrangement, instead of the complicated procedure they have now.

Good

Time and expense tracking. That fact that it is also an online product.

There is not anything I can say that I do not like. The way the product functions suits my needs.

Entering and tracking time is straightforward, and can be done from any device with a browser. The invoices are customizable, so I can get them to look the way I want them to. After a little initial learning curve, the software has been easy to use, and customer support has been great whenever I've needed assistance figuring something out. Billing goes so much faster for me now that I use TimeSolv, because the program does what I need it to from start to finish.

Some online reviews I've read complain that the interface isn't "sexy," but I don't really have any problem with it.

Solid overall. Easy and quick to use.

Simple, streamlined look makes it easy to enter time. There isn't a ton of extraneous info filling the page like there often is in other billing software. Easy to edit old time entries. From a user perspective, it's definitely more intuitive than PCLaw.

When clicking an older date to review entries, the loading times are a bit longer than I'd like. Also, the "Start Timer" tool is a little finicky, and I often think I've turned it on when I actually haven't. I don't usually save an entry/draft the description until I'm done working on the corresponding assignment, but even though I've checked the "Start Timer" box it does not register until I've saved the entry. It would be great if the "Start Timer" tool worked immediately so that, once I've finished an assignment and save the entry, the time registers (rather than having to create the entry, check start timer box, save, and then edit the entry to add my description later).

I have learned additional tips from [SENSITIVE CONTENT HIDDEN] at TimeSolv and am grateful for the experienced guidance and tips. Some of our clients have their own billing software and TimeSolv can be changed to accomodate their different billing in LEDES, for example. I really feel this software has everything, although I have not used other abilities in TimeSolv, as they are not necessary for our law practice.

This software is great for billing clients with assurance. Billing is my only interface with clients, and I want to be 100% accurate. With TimeSolv, I can be confident that the invoices are corrrect. I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software. For example, this software can produce LEDES invoices with the coding information needed by our clients in order for us to get paid faster.

TimeSolv negatives? I can't think of anything right now!

TimeSolv is a vast improvement relative to other timekeeping applications and services, and allows our office to keep track of billable hours easily and accurately.

More flexible use of task codes would be helpful for purposes of block billing.