uLawPractice vs Xero

RATING:

4.5

(80)

uLawPractice has 80 reviews and a rating of 4.55 / 5 stars vs Xero which has 2867 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (80)
4.4 (2867)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 26, 2023
April 18, 2024
Pros/Cons
  • Pros

  • The best part about the software is the customer support. The support team usually responds the same day to a request for help.
  • I really like how easy it is to navigate the software and that it follows all of the law society bookkeeping guidelines.
  • Cons

  • I tend to keep trying to make things more complicated than they are which is taking up more time. But this has more to do with being used to previous software than a problem with THIS software.
  • I feel as if low end users (those that bill less due to starting out or slow business) should be charged less per month and very busy users should pay a slightly higher price.
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  • Pros

  • We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together.
  • I love how easy it is to sync bank feeds and reconcile transactions. I love the rule feature that allows me to set my routine transactions to the correct COA.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Read all user reviews
Pricing Range
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Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos