# NetSupport DNA Software Reviews, Demo & Pricing - 2026 > Review of NetSupport DNA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/license-management/netsupport-dna-profile --- [Home](https://www.softwareadvice.com/) / [IT Asset Management Software](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/) / NetSupport DNA Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/cmms/netsupport-dna-profile/alternatives/) # NetSupport DNA 2026: Benefits, Features & Pricing Wondering if NetSupport DNA is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview NetSupport DNA 4.9 [(14)](https://www.softwareadvice.com/cmms/netsupport-dna-profile/#reviews) Pricing Pricing available upon request ### About NetSupport DNA With NetSupport DNA's constant supply of real-time statistics, businesses can manage assets and identify unnecessary spending, avoiding system downtime and its associated costs. NetSupport DNA helps gain insights into hardware/software inventory, license management, energy monitoring, reporting and more. NetSupport DNA supplies clients with the essential tools to safeguard systems and shield them from security threats, keeping the organization’s IT systems secure and running efficiently. Features of NetSupport DNA include SNMP device discovery, automated device discovery, endpoint security, proactive alerting, GDPR toolkit, activity monitoring, multi-site support and remote control. NetSupport DNA provides a range of features to efficiently locate and manage users and assets within a networked environment, helping to keep staff on-task and working effectively within their contracted hours. Wondering if NetSupport DNA is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. ## NetSupport DNA User Interface ## Popular NetSupport DNA Alternatives Main Product NetSupport DNA 4.9 [(14)](https://www.softwareadvice.com/cmms/netsupport-dna-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.92Value for money - 5.0Customer support - 4.86Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1718)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.49Ease of use - 4.54Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $795.00 per year Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(486)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [AWS Management Console](https://www.softwareadvice.com/it-management/aws-management-console-profile/) 4.6 [(100)](https://www.softwareadvice.com/it-management/aws-management-console-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.26Value for money - 4.28Customer support - 4.67Functionality Pricing Available upon request Get Price ## NetSupport DNA Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NetSupport DNA Features - Popular features found in IT Asset Management Audit Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Maintenance Management Procurement Management Supplier Management Support Ticket Management - More features of NetSupport DNA Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Asset Lifecycle Management Asset Tracking Audit Trail Barcode/Ticket Scanning Categorization/Grouping Compliance Management Customizable Reports Dashboard Data Visualization Fixed Asset Management Historical Reporting Inventory Management Inventory Tracking IT Asset Tracking IT Reporting Knowledge Base Management License Inventory License Management License Tracking Location Tracking Maintenance Scheduling Mobile Access Monitoring Multi-Location Portable License Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Status Tracking Trial License Usage Tracking/Analytics User Management ## NetSupport DNA User Reviews Overall Rating 4.9 Ratings Breakdown 5 86% 4 14% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 5.0 Functionality 4.9 Have you used NetSupport DNA and would like to share your experience with others? Gregg Z. Verified reviewer Glass, Ceramics & Concrete 201-500 employees Used weekly for less than 12 months Review source Reviewed November 2017 Great tool 5 Data about my environment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used. Cons: Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment. Read More TC Tom C. Verified reviewer Education Management 51-200 employees Used daily for less than 6 months Reviewed March 2025 Five start product, with excellent capabilities! 5 Positive, it has enabled us to gain a better view of the students and their use of the IT Network and has also enabled our safeguarding team to intervene when necessary Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The eSafety feature, it is very responsive and has enabled us to clamp down on the students when they are searching inappropriate terms. The ability to have multiple languages as well, is a must for us as our school has students who speak several different ones. Cons: How sensitive the emails are. Sometimes, keywords are flagged that doesn't need to be flagged, but we have managed to alter the settings and so far it is working great Reasons for switching to NetSupport DNA Cost, the previous solution was costing what we paid for DNA in an annual subscription Read More VR Verified Reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed September 2020 An Asset Management System You Should Try 4 Overall, my experience has been good. Support has been quick to help when I've needed. We originally kept all of assets in a spreadsheet. Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports. Ratings Breakdown 4 Ease of use 5 Functionality Pros: What we liked most about the service was all of the information you get and you don't have to go to each individual machine. You can see logins and logouts, computer resources, lists of running applications, and you can even block USB drives from being plugged in and run on certain computers. Cons: Installation wasn't very straight forward. I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update. One function that I would have loved to used but can't was the mobile app for scanning QR codes and bring up the computer info. It's been almost a year and the developers aren't sure why it's not working. Read More JH John H. Verified reviewer Education Management 201-500 employees Used daily for more than 2 years Reviewed August 2024 Excellent IT tool, saves huge amounts of time. 5 Have been using DNA for several years and it makes Network management so much easier. Support and help guides are superb. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, very well laid out interface. Software deployment is straight forward and easy to manage. Safeguarding tools are excellent. Cons: Ability to select 'favourites' in the PC's tab would be useful. Easy way to uninstall applications rather than having to create an uninstall package. Neither of these are major problems, just nice-to-have's. Reasons for choosing NetSupport DNA Better pricing, better product, more features, better value all round. Reasons for switching to NetSupport DNA Note - we used RM CC4 before, but that option is NOT on the list. Wanted a clean break from RM CC4 to gain control and flexibility of our Network. Read More PG Paul G. Verified reviewer Education Management 51-200 employees Used daily for more than 2 years Reviewed June 2024 DNA a way of tracking devices 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Keeping track of devices, software and users Cons: When we first bought DNA it wasn't available in a bundle with School & Notify, but now it is. Reasons for switching to NetSupport DNA Improved functionality over existing products Read More SP Sam P. Verified reviewer Textiles 51-200 employees Used daily for more than 2 years Review source Reviewed October 2023 Game changing! 5 USB storage management was very helpful and has saved us a lot of time overall as it's very easy to use.We check daily reports on User Internet usage along with application usage, this is great for company security. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Internet usage reports, application usage reports, USB storage blocking Cons: It can be a little time consuming to set up initially but the support is very helpful Read More BB Bob B. Verified reviewer Electrical/ Electronic Manufacturing 201-500 employees Used daily for more than 2 years Review source Reviewed February 2024 NetSupport DNA usage 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use. Love the Explorer feature to see if someone is actively using their PC. I use it to check/verify PC MAC's, serial number, and software installed on it. Cons: A little difficult to deploy software packages. Read More RL Rob L. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for more than 2 years Review source Reviewed September 2023 Great product with many uses 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use it for tracking assets and patient kiosks. We also track basic usage of these machine. We also use them for monitoring employees if they are on probation or monitoring from legal/hr during work matters Cons: Nothing. easy to use and never had a problem with the software Read More CE Craig E. Verified reviewer Government Administration 501-1000 employees Used daily for less than 2 years Review source Reviewed August 2017 A great piece of software 5 It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to pull up any PC and get an in depth report on software, hardware, what they are browsing on the web and even what they are doing right now. Cons: Updates are little cumbersome on the server and client. Reporting is ok but not having the option to create a custom report with the data you want to see is a bit annoying, shouldn't be stuck with just the default reporting queries. Read More Kriss H. Verified reviewer Used monthly for more than 2 years Review source Reviewed May 2018 Easy to use for our purposes. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to network to users. I liked the ability to "see" what they see. Was able to use the software to teach users how to navigate network and use features of specific software. Easy to access information about our systems as we moved in-house networking to a remote service. Cons: We are a small company (under 20 users). Many features included in software were not applicable to us. Navigating through all the features to see what was applicable was confusing at first. Read More Showing 1 - 10 of 14 Reviews Load More Reviews ## Other Top Recommended IT Asset Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? Our experts can help you compare NetSupport DNA with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice