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Thales Sentinel

Thales Sentinel

RATING:

4.7

(6)
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Overview
Reviews

About Thales Sentinel

The trend toward subscription-based business strategies is accelerating in the current digital era. However, many organizations are discovering that their licensing and entitlement systems lack the scalability for new service rollouts. Introducing Thales Sentinel, a specialized licensing and entitlement management platform tailored to support rapidly expanding enterprises. This platform is a crucial facilitator for businesses aiming to scale up effectively. Thales Sentinel empowers companies to boost their annual recurring revenue, implement innovative business models, enhance customer satisfaction, and gain valuable insights into customer usage patterns. Many companies, including small enterprises and major Fortune 500 corporations, have adopted the Thales Sentinel p...

Thales Sentinel Pricing

Contact Thales for pricing details.

Free trial: 

Available

Free version: 

Not Available

Sentinel customer community
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Thales Sentinel Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Thales Sentinel

6 Reviews

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Reliable software licensing option!

PROS

Features, flexibility. We have customers on multiple platforms (Mac, Linux, Windows). Features are virtually endless!!!

CONS

The complexity to configure and update seem to never go away. Customer service improved tremendously over past 2 or so years. Used Gemalto for 10+years.

Carl

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

EMS for Enterprise

My organization uses all of these Sentinel solutions and we are happy with the features and support from Thales.

PROS

The Sentinel EMS provides the features needed to support an increasing number of SaaS solutions marketed by my organization.

CONS

It would be nice if the Enhanced Partner Portal used with the Sentinel EMS based more in the Cloud to ease maintenance tasks.

Vendor Response

Thank you for your feedback Carl. This has been noted as we seek to consistently improve our solutions to provide the very best user-experience for our customers.

Replied July 2019

Warren

Information Technology and Services, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2023

Thales - Not the easiest to use, but does the job

We identified Thales as a good option to list our software licensing, as some of our customers relied on 24/7 access to this data in order to meet their ISO requirements.

PROS

In order to get a list of licensing and numbers up to date, is not always easy. Thales helps with this process and gives reliable numbers when required.

CONS

We did struggle to start with to get to grips with the software. This has proven to be the case each time a new user has started to use it. It isn't the easiest to pickup and start using.

Bobby

Banking, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

Does the job

Overall, it does the job and allows us to input our loans to work on for clients.

PROS

We use sentinel to input our Loans for clients at the bank. It is easy to input information, once you figure out how sentinel works.

CONS

It can be confusing to use at times. It is slow sometimes. Sometimes it goes down for some time when you are in the middle of using it.

Jon

Mining & Metals, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

HASP keys still very much in demand!

Still hopeful that we will get remote admin capabilities

PROS

Thales has done a great job keeping up with the latest operating system challenges

CONS

Unable to remotely cancel stolen assets.

Ananya

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed October 2015

I just want to say, good customer support

Cons: Data tracking not enough detailed >licence renewal system not good as per UI perspective

6 Reviews