CGM LABDAQ vs Lockbox LIMS

CGM LABDAQ has 44 reviews and a rating of 4.39 / 5 stars vs Lockbox LIMS which has 21 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (44)
4.9 / 5 (21)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 10, 2022
December 24, 2021
Pros/Cons
  • Pros

  • I liked how easy it was to navigate and our staff can use it with out difficulty.
  • LabDaq is super user friendly and easy to learn and teach. My new techs picked up on very quickly.
  • Cons

  • Trouble transmitting of Microbiology result to EMR.
  • Can I give less than one star on customer service. Literally THE WORST company I have ever dealt with in business or anywhere else.
  • Pros

  • By far the best part of the software is that it enables me to get results out the door, and once those results are out, I don't need to think about them again.
  • I appreciate the flexibility of the software to be changed to meet our various needs. We have customized a lot to meet our unique needs.
  • Cons

  • As an early adopter of this product there is more available today than was previously due to lack of development. Still implementing those new API's is not free.
  • Due to the nearly limitless possibilities, it was difficult initially to figure out exactly what we needed. We had to go through several iterations in order to get to our current final product.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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