Trouble transmitting of Microbiology result to EMR.

Can I give less than one star on customer service. Literally THE WORST company I have ever dealt with in business or anywhere else.

I liked how easy it was to navigate and our staff can use it with out difficulty.

I have had excellent conversations with  rep. She is helping me with the program and has assured me that she and others will help me all the way through this process.

My lack of training of all the tools, but I was not at my office when LabDaq was installed.

The gaps in between some panels, no continuity. A lot of added features that's needed is costly.

I have been pretty surprised at the capabilities of the software.

LabDaq is super user friendly and easy to learn and teach. My new techs picked up on very quickly.

Great growth potential for monitoring lab processes and generating increased revenue.

I like that it is easy to use and the tech support is helpful.

Clients are very happy with our report formats and are attracting more accounts.

At first I had trouble with trying to change rules or implement new rules.

User Friendly and Interfaces well with other products.

Helpful Support team once an engineer is available. Relatively easy to integrate with Labnexus and customer EMR's such at Point Click Care.

Cumulative Reports, ease of use extremely user friendly data managemnet and mining.

Moving to the US from another country this laboratory system is new for me, but with the easiness of use of CGM it helped me get comfortable and confident with work.

We find the software easy to use and customize. The support team is excellent.

Inactivated tests and panels cannot be hidden from ordering and other menus. Better customized reports, hate having to pay to get a report the we can read.

Some of the management report names are confusing as far as what the report will actually be.

Overall has been a good experience with a rocky start, but mostly due to short timeframe for implementation (4 months).

The customer support is what really won me over. I feel super blessed to have such a great team to count on when things go bad.

The software is easy to navigate, excellent support.

I came from supporting Cerner and Epic and was not expecting CGM to be as good as it is. Support has been very helpful in helping me understand the system.

LabDaq is straightforward and logical and has all of the features that our small business needs. And if we do have a need or issue, customer service has always been very helpful.

Sometimes the performance could be affected by some processes.

We can retrieve data, evaluated and take decision using the system in real time. Instrument integration is very easy to configure.

Lot of problems in the software. NOT compliant to regulatory.

What I like about this software is the ability to track the chain of custody, data integrations,  sample management, and the ability to integrate any instrument or module a user seems fit.

I am very satisfied with the quality of people and attention when we are provided with technical support. STARLIMS staff is always ready to help and solve all problems that occur daily.

It is an effective sample management option, but training to use it is absolutely required.

The new system is very easy and fast engine. The new process about package (import and export) to repair forms, process or formulas is great!!! The users (35 concurrent) are happy with the new system.

It is NOT intuitive at all, it is hard to figure out which button to press many times. There are menus that are hard to understand at first.

Starlims  positioned to be a long term operational solution.

Steep Learning Curve, but Very Useful After That.

That said our lab users found StarLIMS an incredible improvement over the application we used previously.

LIMS and Third party experience is very bad in term of services.

The system is a very useful software for our site. We have many module integrated with plan process.

The best thing about the STARLIMS software is that you can have an astronomical amount of information and it can be easily organized and accessed by multiple people.

If an item of evidence is not assigned a storage location it will never get picked up during the inventory, thus leaving our Dept. vulnerable for misappropriation.

Overall I enjoy the STARLIMS experience. The software is a powerful system that can run any laboratory in the world.

I also like the Alert system that pertains to specific equipment maintenance scheduling.

We are grateful to StarLIMS for staffing our project with people like Marcial Pereira and Julio Duharte. Both are incredible, reliable professionals.

US Dollar

CGM LABDAQ is a laboratory information system (LIS) designed to help reference laboratories, hospitals, clinics, veterinary office and other healthcare organizations manage PCR testing, electronic medical records (EMR), and various administrative activities. The platform enables organizations to securely store confidential data, configure role-based permissions and maintain audit trails.

CGM LABDAQ's document management functionality allows users to review patient documents, track the approval process and store patient information in a centralized repository for future reference. It offers a host of features such as corrective action logs, inventory management, specimen storage, compliance management and more. Additionally, physicians can monitor billing and testing operations, establish workflows to automate analytic activities and conduct laboratory inspections.

CGM LABDAQ allows managers to gain insights into metrics related to lab productivity, trends, TAT analysis and more via reports and analytics. Pricing details are available on request and support is provided via phone, email and other online measures.  


LongDescription

Customizable Reports

Document Storage

Access Controls/Permissions

Approval Process Control

Sample Management

Data Import/Export

Test Panels

Audit Trail

Configurable Workflow

EMR/EHR

Data Security

Workflow Management

Instrument Management

Activity Dashboard

Reporting & Statistics

Fax Management

Audit Management

Compliance Tracking

Reporting/Analytics

Lab Instruments Integration

Records Management

Certification of Analysis

Secure Data Storage

Third-Party Integrations

Document Management

Inventory Management

Billing & Invoicing

Patient Records Management

Specimen Management

Contact CompuGroup Medical for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

CGM LABDAQ

In Person

Live Online

Webinars

Documentation

Videos

STARLIMS is a clinical trial management software that helps businesses collect, manage and interpret laboratory data. The platform enables managers to configure workflows for research projects and regulate compliance.

Administrators can utilize the search functionality to filter and sort data sets and analyze market trends to facilitate resource planning. Additionally, supervisors can also manage product inventory in accordance with storage capacity on a unified interface.

STARLIMS lets businesses integrate the software with existing electronic records for equipment maintenance, inventory, samples and testing schedules.


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